Following instructions below to load the components hive first, then run the FRST search command.
1. Right-click the Start button and click
Command prompt(Administrator).
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens,
copy and paste the following commands into it, press
enter after
each.
Code:
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
Wait for this to finish before you continue
4. Please download the
Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
5. Right-click on the file
FRST64.exe and choose
Run as administrator.
6. Copy and paste
8.0.7601.18631 into the Search box and click the
Search Registry button.
7. When the scan is complete, a message will display that '
SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
8. You may
close any remaining open windows now.