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  1. #61

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I am sorry, i don't know i do the upgrade during the night... I can do it again today after work if it necessary


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  2. #62
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    When able, it would be helpful to know if it errors out before the 1st reboot, after the 1st reboot or after the second reboot.

  3. #63

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I try again. That failed before the 1st reboot.

  4. #64
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    Can you please zip/attach the following log?
    C:\$Windows.~BT\Sources\Rollback\setupact.log

  5. #65

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I don't have this file... i just have rollbackinfo.ini and checkpoint.info

  6. #66
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    Please do the following so I can gather more info.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  7. #67

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2018-02-02 21:34:55.070
    Microsoft Windows 10 Build 14393 - amd64
    Using .txt script file at C:\Users\delph.DESKTOP-F6IJCN0\Desktop\SFCScript.txt [0]




    FileScan::
    WARNING: There may be further unlisted copies of some of these files on the system.

    [0: 1] C:\Windows\Panther\NewOs\Panther\setupact.log
    File is untraceable.
    Found: x/33bVflk4yOHXLtMpS0OcXFNU2aFx/AgS8SxBHckm4=
    Version number not available.
    Trace not available.
    FileScan:: directive completed successfully.




    Successfully processed all directives.



    Failed to generate a complete zip file. Upload aborted.


    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-02-02 21:36:17.722
    Script hash: L4TsGETy27vZcIClBLguwIKxq74fsfa+WFv10OPaxFE=
    ----------------------EOF-----------------------

  8. #68
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    Please zip/attach the following file.
    C:\Windows\Panther\NewOs\Panther\setupact.log

  9. #69

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    the file

    setupact.log

    thanks !

  10. #70
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    OK, when time permits please do the following.

    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Attempt the Windows 10 upgrade just like you have in the past.
    3. Stop Process Monitor as soon as the upgrade fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

  11. #71

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    The software is runing. I launch Media creation tool just after. Media creation tool is very long to download windows 10. I hope media creation tool will finish before the night lol.

  12. #72
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    OK, you don't need to start the process monitor trace until after Windows 10 is downloaded and starts to install.

  13. #73

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I tried at multiple time but that take a very long time to download and check update.
    Unfortunately i don't have this time...
    I tried a "raw" method, I tried a system reinitialisation but that failed. I tried a system recovery but that failed. I tried too a factory restauration but the computer don't have a save of the system (me not too...).
    I think it's not just an update issue, i think my windows has a big problem and it is not well installed. What do you think about that ?

  14. #74
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    If you don't have the time then I agree you probably want to wipe your machine clean and re-install.

    As an FYI, you don't have to keep downloading it each time as you are correct, that will take a very long time. You can use the Media Creation Tool to create an ISO file that you just save to your desktop. Then you can just double-click the ISO file and attempt the install. It won't have to re-download each time.

  15. #75

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I can't upload the Logfile. its weight is 156Mo and on sendspace i can't upload it too... that take long time and that stop after a few moment. Can i send you by mail in mp ?
    There was no reboot during the installation which have failed

  16. #76
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I'll send you a link to your email that you can upload it to.

  17. #77

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    sorry for the delay your email was in undesirable
    I am trying to transfer the uncompressed file (2go ...)
    If the transfert take to much time, i will send you the compressed file

  18. #78
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    Can you zip up and attach the following files?
    C:\$WINDOWS.~BT\Sources\Panther\setupact.log
    C:\$WINDOWS.~BT\NewOS\Windows\INF\setupapi.offline.20170929_064627.log
    C:\$WINDOWS.~BT\NewOS\Windows\INF\setupapi.offline.log
    C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\Windows\INF\setupapi.offline.log
    C:\$WINDOWS.~BT\Sources\Rollback\WinPE\setupapi\setupapi.offline.log
    C:\Windows\Logs\MoSetup\BlueBox.log
    C:\ProgramData\ASUS Smart Gesture\AsusTPLoader.log

  19. #79

    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    I don't have the following folders :
    NewOS
    Sources/SafeOS

    here the other files asked :
    sysnative.rar

  20. #80
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    Re: [10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest versio

    Can you also zip/attach the following file?
    c:\windows\inf\setupapi.offline.log

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