1. #1

    [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix them

    The files are:
    2017-11-30 18:47:41, Info CSI 0000196f [SR] Cannot repair member file [l:11]'dxgkrnl.sys' of Microsoft-Windows-LDDMCore, version 10.0.16299.64, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 18:47:42, Info CSI 0000198a [SR] Cannot repair member file [l:11]'dxgkrnl.sys' of Microsoft-Windows-LDDMCore, version 10.0.16299.64, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
    2017-11-30 19:45:23, Info CSI 00000d23 [SR] Cannot repair member file [l:12]'SearchUI.exe' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.16299.19, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:45:25, Info CSI 00000d83 [SR] Cannot repair member file [l:12]'SearchUI.exe' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.16299.19, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:46:05, Info CSI 00001472 [SR] Cannot repair member file [l:10]'SitkaZ.ttc' of Microsoft-Windows-Font-TrueType-Sitka, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:46:09, Info CSI 00001516 [SR] Cannot repair member file [l:10]'SitkaZ.ttc' of Microsoft-Windows-Font-TrueType-Sitka, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:49:49, Info CSI 0000402f [SR] Cannot repair member file [l:17]'ExplorerFrame.dll' of Microsoft-Windows-ExplorerFrame, version 10.0.16299.15, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:49:51, Info CSI 0000407a [SR] Cannot repair member file [l:17]'ExplorerFrame.dll' of Microsoft-Windows-ExplorerFrame, version 10.0.16299.15, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:51:37, Info CSI 000053eb [SR] Cannot repair member file [l:12]'SearchUI.exe' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.16299.19, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:51:37, Info CSI 000053ed [SR] Cannot repair member file [l:10]'SitkaZ.ttc' of Microsoft-Windows-Font-TrueType-Sitka, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:51:37, Info CSI 000053ef [SR] Cannot repair member file [l:17]'ExplorerFrame.dll' of Microsoft-Windows-ExplorerFrame, version 10.0.16299.15, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:51:37, Info CSI 000053f2 [SR] Cannot repair member file [l:10]'SitkaZ.ttc' of Microsoft-Windows-Font-TrueType-Sitka, version 10.0.16299.15, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:51:37, Info CSI 000053fa [SR] Cannot repair member file [l:17]'ExplorerFrame.dll' of Microsoft-Windows-ExplorerFrame, version 10.0.16299.15, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-11-30 19:51:38, Info CSI 00005402 [SR] Cannot repair member file [l:12]'SearchUI.exe' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.16299.19, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch

    (from sfcdetails.txt)

    How do I repair these files?


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  2. #2
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Hello, please provide the requested data: Windows Update Forum Posting Instructions
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #3

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    CBS.rar

    here you go, SFCFix keeps crashing constantly

    I don't know if I should just fresh install

  4. #4
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
    5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
    Attached Files Attached Files
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  5. #5

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
    5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
    Yeah, so I've done a few things, first I ran the Script and it said something like could not find anything (I don't remember), so I didn't wanna mess with all that stuff and just reinstalled Windows all together (clean install from USB).
    But unfortunately.. I'm still having Issues, I was still getting BSOD, so I did two things:
    1. Removed my new 8GB ram.
    2. Used the delete option in the driver verifier.

    I don't know if my new ram had anything to do with it, but ever since I got it, the problem occurred (one day after I installed it), it's from a different company as my other ram and looks sorta cheap (I think?), my first ram stick is Kingston HyperX Fury 8GB 2133 DDR4, second is from a company called Team Group, but is still 8GB DDR4 2133 (TED48G2133C15bk, 1.2V), looks like a russian brand, there shouldn't be any issues right? From what I understood from CPU-Z it looked fine (dual channel memory and all)....
    So, now I am not experiencing BSOD scenarios, but SFC still cannot fix some files, here's the CBS.log from the new installation:
    CBS.rar
    SFCFix still crashing, but it's only ReAgent.dll and xmllite.dll that SFC could not repair.
    I think I'm going to return the ram stick back to see if I get BSOD with it?
    Also I forgot to mention, my PC was unable to boot (got BSOD every time I booted), and apparently my SSD was corrupt, and they say the fixed the issue, idk if that's what causing the problems.
    What also could have caused the issue:
    • Driver updater? I downloaded Driver Booster
    • Malware from torrents? I scanned my PC several times with Malwarebytes, Hitman Pro and Avast and found a few PUPs and apparently a Virus called GPUBoost but that's all been cleaned.

    Other than that I got no clue, I could try SFCFix with the Script again?
    If it helps, I could post the BSOD messages (the message sorta changed after I removed the ram)
    But I don't think it's a BSOD issue anymore, because the BSOD crashes stopped once I ran delete existing setting in the verifier.

  6. #6

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Actually installed the ram stick back, no issues so far.
    Just need help repairing the files SFC couldn't...
    Also, I don't really understand why this post was moved to windows update, this is NOT an update issue, my windows is on the latest update.
    Please move back so I'll know whether to post my issue again in the Windows 10 subforum, this is no longer a BSOD issue so I don't think it belongs in the BSOD subforum, and certainly not in this subforum..

  7. #7
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Hello, you've provided the SFC log and had corrupt files, and therefore I moved it in there for the experts to see it. Regarding your other issues, it seems to me like you've got a compatibility problem with your RAM. Try another one, please.
    You could also test it if you want.
    As far the file is concerned, I'll try to source it for you.
    Let me know if you have any further questions.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  8. #8

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    Hello, you've provided the SFC log and had corrupt files, and therefore I moved it in there for the experts to see it. Regarding your other issues, it seems to me like you've got a compatibility problem with your RAM. Try another one, please.
    You could also test it if you want.
    As far the file is concerned, I'll try to source it for you.
    Let me know if you have any further questions.
    Hey, sorry for the confusion, the subforum's name really confused me.
    So I installed the ram stick back and seeing no BSOD, so seems like everything's good on that front, just wanted to give the full story with all the info.
    only issue is that sfc can repair the files, I posted my new CBS.rar in one of the previous post, how can I fix it? Do I just download the system files again and replace them?
    Thank you for your help !

  9. #9
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Are there any available updates to isntall? If so, install them.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  10. #10

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    Are there any available updates to isntall? If so, install them.


    Hi, update:
    Turns out it was my ram, thought it was not but after a bit my PC started crashing again... could it be that it corrupted ReAgent.dll and xmllite.dll? well anyways, I'm getting a new ram stick tommrow (this time HyperX fury), also, turns out there was an update, but it had still not fixed these files.

  11. #11
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Yes, it's very possible that your issue was caused by a faulty RAM.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  12. #12

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    Yes, it's very possible that your issue was caused by a faulty RAM.
    Well, how do I repair the files?

  13. #13
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  14. #14

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.
    Here you go
    COMPONENTS.rar

    I can also try SFCfix script again if you think it might help

    CBS.rar

  15. #15
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    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.





    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Attached Files Attached Files
    Talb says thanks for this.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  16. #16

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.





    SFC Scan


    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Yes ! SFCfix worked !
    Code:
    SFCFix version 3.0.0.0 by niemiro.Start time: 2017-12-03 00:51:47.539
    Microsoft Windows 10 Build 16299 - amd64
    Using .zip script file at D:\Users\Tal B\Desktop\SFCFix.zip [0]
    
    
    
    
    
    
    
    
    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-xmllite_31bf3856ad364e35_10.0.16299.15_none_ac27aa8514730161
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-winre-recoveryagent_31bf3856ad364e35_10.0.16299.15_none_ddb8c9d6e107ed32\ReAgent.dll
    
    
    Successfully copied file C:\Users\Tal B\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-xmllite_31bf3856ad364e35_10.0.16299.15_none_ac27aa8514730161\xmllite.dll to C:\Windows\winsxs\amd64_microsoft-windows-xmllite_31bf3856ad364e35_10.0.16299.15_none_ac27aa8514730161\xmllite.dll.
    Successfully copied file C:\Users\Tal B\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-winre-recoveryagent_31bf3856ad364e35_10.0.16299.15_none_ddb8c9d6e107ed32\ReAgent.dll to C:\Windows\winsxs\amd64_microsoft-windows-winre-recoveryagent_31bf3856ad364e35_10.0.16299.15_none_ddb8c9d6e107ed32\ReAgent.dll.
    
    
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-xmllite_31bf3856ad364e35_10.0.16299.15_none_ac27aa8514730161
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-xmllite_31bf3856ad364e35_10.0.16299.15_none_ac27aa8514730161
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-winre-recoveryagent_31bf3856ad364e35_10.0.16299.15_none_ddb8c9d6e107ed32\ReAgent.dll
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-winre-recoveryagent_31bf3856ad364e35_10.0.16299.15_none_ddb8c9d6e107ed32\ReAgent.dll
    PowerCopy:: directive completed successfully.
    
    
    
    
    
    
    
    
    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 2 datablocks.
    Finish time: 2017-12-03 00:51:48.579
    Script hash: 0NHo9HxNYEx/IXdO9jFplzouOONMgjQTg+ddAqyBslo=
    
    ----------------------EOF-----------------------

    sfc /scannow can't find anything either,
    Thanks for everything !

    Guess the lesson here is don't let your dad buy your ram for you :P

  17. #17
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    7,431
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1709 x64

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Great! I'll mark the thread as solved! Take care.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  18. #18

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    Quote Originally Posted by softwaremaniac View Post
    Great! I'll mark the thread as solved! Take care.
    Any idea on why SFCfix kept crashing without the script btw?

  19. #19
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    7,431
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1709 x64

    Re: [W10ProV1703b16299 x64] sfc /scannow found corrupted files but was unable to fix

    It happens. We usually focus on the corruptions and manage to fix the issues without the need for it.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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