[SOLVED] [W7 x64, NO SP] Empty Windows Feathers

natana17 · Oct 22, 2017

Здравствуйте. У меня есть ошибка после обновлений Windows. Пустые перья Windows. sfc / scannow выдает сообщение об ошибке «Windows Resource Protection не может запустить службу ремонта ». Загрузите средство готовности к обновлению системы из Microsoft (KB947821). В regedit HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Службы на основе компонентов пакеты не отображаются. Помоги мне, пожалуйста.

Я прикрепляю файл, полученный средством готовности к обновлению системы от Microsoft.
View attachment CheckSUR.log

natana17 · Oct 22, 2017

Re: Empty Windows Feathers

Still there was an error KB2999226 when installing visual studio.

PeterJ · Nov 12, 2017

Re: Empty Windows Feathers

Hello and welcome,

Sorry for the delay. Do you still need help ?

natana17 · Nov 23, 2017

Re: Empty Windows Feathers

yes, please.

natana17 · Nov 23, 2017

Re: Empty Windows Feathers

Hello. I have a bug after the Windows updates. Empty Windows feathers. sfc / scannow displays an error message "Windows Resource Protection can not start the repair service". Download the System Update Readiness Tool from Microsoft (KB947821). In regedit HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Services based on the package components are not displayed. Help me please. The file received by the update ready from Microsoft is attached to the first message.

PeterJ · Nov 23, 2017

Re: Empty Windows Feathers

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

natana17 · Nov 24, 2017

Re: Empty Windows Feathers

Thanks for the quick response. I attach the received file.

PeterJ · Nov 24, 2017

Re: Empty Windows Feathers

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.

natana17 · Nov 24, 2017

Re: Empty Windows Feathers

I attach the received file.

PeterJ · Nov 24, 2017

Re: Empty Windows Feathers

Follow the instructions below please.

Retrieve Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace.
5. Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace.
Note:Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
You can close any open windows you have as well as the RegBak program now.

PeterJ · Nov 24, 2017

Re: Empty Windows Feathers

The Software hive got corrupt and isn't repairable.
Perform an in-place-upgrade of Windows 7.
This will keep all your data and programs intact. As always though, make sure you have a backup of any critical data in case something unexpected happens.

How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2.

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[SOLVED] [W7 x64, NO SP] Empty Windows Feathers

natana17

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natana17

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PeterJ

Moderator, Windows Update Expert, Security Analyst

natana17

Member

natana17

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments

natana17

Member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

natana17

Member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

PeterJ

Moderator, Windows Update Expert, Security Analyst