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  1. #121

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

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  2. #122
    Administrator
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    Oct 2014
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  3. #123

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Next:
    Attached Files Attached Files

  4. #124
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Hmmm....that was a little unexpected. Let's see what the next one looks like. Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  5. #125

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    The next one looks like this:
    Attached Files Attached Files

  6. #126
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Excellent. We're finally through all those components. Please do the following.

    SFC Scan
    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    sfc /scannow

    3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

    4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  7. #127

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Ok, sounds like progress! New CBS log attached.
    Attached Files Attached Files

  8. #128
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Yes, progress. That log is clean. Please do the following.

    Step#1 - DISM /RestoreHealth Scan
    Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
      Dism /Online /Cleanup-Image /RestoreHealth
    3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
      copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
      Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  9. #129

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Oh. Wasn't expecting the previous log to be clean as SFC said it found issues it couldn't fix.

    DISM said "The component store corruption was repaired". Log attached.
    Attached Files Attached Files

  10. #130
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Oh. Wasn't expecting the previous log to be clean as SFC said it found issues it couldn't fix.
    I should have specified "for what I was looking for" it was clean. I'll get back to you regarding the new log.

  11. #131
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  12. #132

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Script result and latest CBS log attached (after retrying the update). It took longer to fail the update than usual, and the progress bar was very close to the end.
    Attached Files Attached Files

  13. #133
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    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Please repeat the following.

    Step#1 - DISM /RestoreHealth Scan
    Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
      Dism /Online /Cleanup-Image /RestoreHealth
    3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
      copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
      Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  14. #134

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Log attached.
    Attached Files Attached Files

  15. #135
    Administrator
    Windows Update Instructor
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    Oct 2014
    Posts
    17,349

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Please repeat the following.

    SFC Scan
    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    sfc /scannow

    3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

    4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  16. #136

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Log attached
    Attached Files Attached Files

  17. #137
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,349

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  18. #138

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Log attached.
    Attached Files Attached Files

  19. #139
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,349

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    Please repeat the following.

    SFC Scan
    1. Right-click on the Start button and select Command Prompt (Admin)
    2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    sfc /scannow

    3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

    4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  20. #140

    Re: [Server2012R2Upd3 x64] WU error 80073712 (Store Corruption)

    All done. Log attached.
    Attached Files Attached Files

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