BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 2, 2018 #181 OK. That confirms that it's an issue with Internet Explorer. I assume that you want more than just the monthly security updates?
OK. That confirms that it's an issue with Internet Explorer. I assume that you want more than just the monthly security updates?
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 3, 2018 #182 Hi, Yes, KB4054522 was successful.
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 3, 2018 #183 Sorry, missed your last reply. Ideally we'd want the full monthly updates, yes. Is the .NET Framework one (KB4049017) likely to work?
Sorry, missed your last reply. Ideally we'd want the full monthly updates, yes. Is the .NET Framework one (KB4049017) likely to work?
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 3, 2018 #184 Likely yes. Give it a shot. I'll be back to you with next steps.
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 3, 2018 #185 KB4049017 looks to have installed ok (along with the Malicious Software Removal Tool). Will reboot overnight.
KB4049017 looks to have installed ok (along with the Malicious Software Removal Tool). Will reboot overnight.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 3, 2018 #186 OK, I would like you to try the following. It will take two reboots so plan accordingly. Please let me know if anything unexpected comes up. Attempt Uninstall of IE11 Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter dism /online /disable-feature:"Internet-Explorer-Optional-amd64" Reboot when prompted. Attempt Re-install of IE11 Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter dism /online /enable-feature:"Internet-Explorer-Optional-amd64" Reboot when prompted.
OK, I would like you to try the following. It will take two reboots so plan accordingly. Please let me know if anything unexpected comes up. Attempt Uninstall of IE11 Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter dism /online /disable-feature:"Internet-Explorer-Optional-amd64" Reboot when prompted. Attempt Re-install of IE11 Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter dism /online /enable-feature:"Internet-Explorer-Optional-amd64" Reboot when prompted.
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 13, 2018 #187 The uninstall of IE failed with the message: "Error: 14801 The referenced assembly could not be found" The message then references the DISM log, which I've attached. Attachments DISM.log.zip 1.1 MB · Views: 0
The uninstall of IE failed with the message: "Error: 14801 The referenced assembly could not be found" The message then references the DISM log, which I've attached.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 13, 2018 #188 Please also attach the CBS.log
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 13, 2018 #189 Sure. Attached. Attachments CBS.zip 165.5 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 13, 2018 #190 This will be tough but we can give it a shot. Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 3.1 KB · Views: 4
This will be tough but we can give it a shot. Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 14, 2018 #191 That was successful. Are we trying the IE uninstall again or the update? Attachments SFCFix.txt 6.6 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 14, 2018 #192 We will attempt the IE uninstall again and if it fails (likely) provide the CBS.log so I can see if it got any further. These are amongst the toughest ones to solve. Attempt Uninstall of IE11 Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter dism /online /disable-feature:"Internet-Explorer-Optional-amd64" Reboot when prompted.
We will attempt the IE uninstall again and if it fails (likely) provide the CBS.log so I can see if it got any further. These are amongst the toughest ones to solve. Attempt Uninstall of IE11 Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter dism /online /disable-feature:"Internet-Explorer-Optional-amd64" Reboot when prompted.
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 14, 2018 #193 Well, the uninstall of IE was very quick and says it was successful! Rebooting now. Will run the enable-feature command when it comes back up.
Well, the uninstall of IE was very quick and says it was successful! Rebooting now. Will run the enable-feature command when it comes back up.
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 14, 2018 #194 Ok, so the uninstall was successful and I rebooted. The reinstall failed with Error 14098 The component store has been corrupted. CBS log attached. I should point out that I don't really care whether IE is installed or not, but I don;t know if not having it has a knock-on effect on anything else. Attachments CBS.zip 5.1 MB · Views: 1
Ok, so the uninstall was successful and I rebooted. The reinstall failed with Error 14098 The component store has been corrupted. CBS log attached. I should point out that I don't really care whether IE is installed or not, but I don;t know if not having it has a knock-on effect on anything else.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 14, 2018 #195 Let's give it a shot. After this fix, try enabling IE again and provide the CBS.log if it fails. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 342 bytes · Views: 3
Let's give it a shot. After this fix, try enabling IE again and provide the CBS.log if it fails. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 14, 2018 #196 The IE installed failed again. Log attached. Attachments CBS.zip 31.5 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 14, 2018 #197 Please do the following and then attempt the install of IE again. Provide CBS.log if it fails. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCFix.zip 493.7 KB · Views: 8
Please do the following and then attempt the install of IE again. Provide CBS.log if it fails. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 15, 2018 #198 Fix log and CBS log attached. Error 14098 again. Attachments SFCFix.txt 2.7 KB · Views: 4 CBS.zip 19 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jan 15, 2018 #199 Please do the following and then attempt the install of IE again. Provide CBS.log if it fails. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCScript.txt 396 bytes · Views: 2
Please do the following and then attempt the install of IE again. Provide CBS.log if it fails. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCScript.txt, and save this to your Desktop. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt. Drag the file SFCScript.txt onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
S scs1 Well-known member Joined Oct 19, 2017 Posts 123 Jan 17, 2018 #200 Same error number as before (14098). Log attached. Attachments CBS.zip 284.2 KB · Views: 1