[SOLVED] [W7SP1 x64] I need help with at least one corruption (SURT) count.

Andrew Dandrew · Oct 14, 2017

I have a script hash at the bottom of the SFCFix document. I believe that is the source of the corruption. Do I have anything to worry about, since I am getting
'Windows Resource Protection could not find any integrity violations.' By the way Hi ! I am new to joining here, and am very intermediate wise in computers, am always learning. Thank You ! ___ Andrew Dandrew

zcomputerwiz · Oct 17, 2017

Re: I need help with at least one corruption (SURT) count.

Where did you find this script? It looks like it was prepared to fix a problem for another user.

In most cases running fix scripts that were not prepared specifically for your machine may create new problems.

Andrew Dandrew · Oct 17, 2017

Re: I need help with at least one corruption (SURT) count.

zcomputerwiz said:
Where did you find this script? It looks like it was prepared to fix a problem for another user.

In most cases running fix scripts that were not prepared specifically for your machine may create new problems.

Andrew Dandrew · Oct 17, 2017

Re: I need help with at least one corruption (SURT) count.

Well the only information I can give you is that I did use another fix script for a issue I was having with a runtime package that was missing from my winsxs and another script fixed it. I wasn't quite aware of all the fine print that went along with these posts at first. The first time I got the same runtime package missing; I had to reinstall windows. This time a simple post from here that I found googling the problem lead me to this site. I can include this CHECKSUR document so you may get a clearer idea of what I'm talking about now. sfc /scannow says I have no integrity problems, but prior I did have some with crappy fix it programs, (Privazer), that ended up deleting need-full things, I had to retrieve. Sfc did so at first, but just using SFCFix alone, (NO SCRIPT), would accompany more fixes. But eventually left me with no corruptions, but just one SURT count defect. [???].

zcomputerwiz · Oct 18, 2017

Re: I need help with at least one corruption (SURT) count.

Please download the following updates:

KB3081320 Access Denied
KB3104002 Access Denied
KB3097966 Access Denied
KB3080149 Access Denied
KB3032655 Access Denied
KB2952664 http://download.windowsupdate.com/c..._5d8d18476ac78be4f910db993dde8295f6dcfb76.msu

Apply each using this method:

Install Update with DISM

Download the update MSU.
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp

replace C:\temp with your path if different

expand {update name}.msu -f:* C:\temp

replace {update name} with the name of the MSU file downloaded in step 1

DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post.
Zip and attach C:\Windows\Logs\CBS\CBS.log

Andrew Dandrew · Oct 19, 2017

Re: I need help with at least one corruption (SURT) count.

All of those updates came back as not applicable to my computer or would not install. I have a HP Envym4 which, when sold was originally 8.1. It was refurbished. I came along, like I said at a computer shop and bought it used. They refurbished it to Windows 7. But it isn't like my Gateway netbook Windows 7 Starter was. This one can be very tricky. Like it feels like it wants to go back to 8.1.Maybe I don't have anything wrong with my PC. I'm just imaging it. Doing those steps above you sent me somewhat is over my head. Am sorry if I wasted your time. I have done things you described above,[not too much over my realm... but I usually have to see it on YouTube].Follow it slow,step by step, I usually like Britecs' videos.Updating this pc isn't a problem, it's choosy for the ones where NetFramework 4 ,4.35.4.6 are concerned.Usually comes back as saying that it has a working higher, doesn't need lower.Am sorry again, maybe I should consider not posting anymore.

zcomputerwiz · Oct 19, 2017

Re: I need help with at least one corruption (SURT) count.

No need to apologize :)

Was this installing with DISM that the updates were not applicable or were you directly running the MSU files?

Code:

2017-10-18 22:23:49, Info                  CBS    Plan: Package: Package_for_KB3080149_SP1~31bf3856ad364e35~amd64~~6.1.1.1, Update: 3080149-610_neutral_PACKAGE, current: Installed, pending: Default, start: Installed, applicable: Installed, targeted: Staged, limit: Staged, selected: Default
2017-10-18 22:23:49, Info                  CBS    WinVerifyTrust failed [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2017-10-18 22:23:49, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\Servicing\Packages\Package_65_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2017-10-18 22:23:49, Info                  CBS    Mark store corruption flag because of package: Package_65_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2017-10-18 22:23:49, Info                  CBS    Failed to initialize package: Package_65_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1, from path: \\?\C:\Windows\Servicing\Packages\Package_65_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum, existing package: 1 [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2017-10-18 22:23:49, Info                  CBS    Failed to resolve package [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]

I see that the errors are indicating the package is partially installed.

Please run the System Update Readiness Tool again (SURT) and attach C:\Windows\Logs\CBS\CheckSUR.log once it completes, then we can go from there with a fix.

Andrew Dandrew · Oct 19, 2017

Re: I need help with at least one corruption (SURT) count.

I created a temp folder with the updates copied. I googled every which way since I was

Andrew Dandrew · Oct 19, 2017

Re: I need help with at least one corruption (SURT) count.

KB4043766, KB4042076, KB4041083 are the main culprits because they include the netframework. I did separate them so I could at least apply the good parts.I tried your instructions plus //blogs.technet.microsoft.com/askcore/2011/02/15/how-to-use-dism-to-install-a-hotfix-from-within-windows/. All I get trying to use DISM and cmd are directory errors, or read errors.

zcomputerwiz · Oct 23, 2017

Re: I need help with at least one corruption (SURT) count.

Code:

2017-10-19 00:11:41, Info                  CSI    0000062c [SR] Repairing 1 components
2017-10-19 00:11:41, Info                  CSI    0000062d [SR] Beginning Verify and Repair transaction
2017-10-19 00:11:41, Info                  CSI    0000062e Hashes for file member \??\C:\Windows\system32\drivers\en-US\usbhub.sys.mui do not match actual file [l:28{14}]"usbhub.sys.mui" :
  Found: {l:32 b:IwBVOdHls5WpqTWWjpftPX6j8K504IodRlhR59miYoM=} Expected: {l:32 b:Gopm5qZco7fyWjktQOuW42B0sqafiqkhk02Urv+wZJI=}
2017-10-19 00:11:41, Info                  CSI    0000062f [SR] Repairing corrupted file [ml:520{260},l:74{37}]"\??\C:\Windows\system32\drivers\en-US"\[l:28{14}]"usbhub.sys.mui" from store
2017-10-19 00:11:41, Info                  CSI    00000630 WARNING: File [l:28{14}]"usbhub.sys.mui" in [l:74{37}]"\??\C:\Windows\system32\drivers\en-US" switching ownership
    Old: usb.inf.Resources, Version = 6.1.7601.23529, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
    New: usbport.inf.Resources, Version = 6.1.7601.23913, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2017-10-19 00:11:41, Info                  CSI    00000631 Repair results created:

Looks like one repair was made. I did not see the CheckSUR.log file in the zip. If you ran SURT since 10/19 please zip and attach the log, otherwise run SURT again then attach the log when it completes.

I would like to make sure your disk is healthy before we continue.

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;
Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);

Andrew Dandrew · Oct 23, 2017

Re: I need help with at least one corruption (SURT) count.

Hello zcomputerwhiz, I thought I was being so careless and disconbobulated that that is why you hadn't responded earlier. I did, though, (after all), give up on the immediate problem and reinstalled Windows 7 from fresh, hoping to eliminate the prior difficulties. But after only a couple days have come into a new sort of corruption, though I think I have fixed it. It has to do with , [I have dealt with this exact one before;and it was your forum & others that gave me the knowledge]. But I have a new concern in that I hardly get a "windows could not find any integrity violations". I had that message quite abit up until I started posting, and making my PC worse by doing my operations.Now all I get each time is "found problems but wasn't able to fix them" < > "found problems and have successfully fixed them". Like I'm in a revolving door with each result being the same. And the new corruption I believe is this one:Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG. There were no pink or red parts of the attributes to include. _GSmartControl.

Andrew Dandrew · Oct 24, 2017

Re: I need help with at least one corruption (SURT) count.

Plus these two addendum file's that were from yesterday for a feel of whats current. The runtime error seem's to have disappeared. I promise not to use any 'OTHER'S' fixes from now on!

zcomputerwiz · Oct 25, 2017

Re: I need help with at least one corruption (SURT) count.

Code:

AutoAnalysis::
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..sktopini-sendtouser_31bf3856ad364e35_6.1.7600.16385_none_64398328adc9c59d\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\SendTo\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..ini-accessoriesuser_31bf3856ad364e35_6.1.7600.16385_none_7ff91f5d2dd6c770\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-accessories_31bf3856ad364e35_6.1.7600.16385_none_480c0d8bd31ae43f\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..i-accessibilityuser_31bf3856ad364e35_6.1.7600.16385_none_bf396ba9226e0702\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Accessibility\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..opini-accessibility_31bf3856ad364e35_6.1.7600.16385_none_36604ea896f9a97d\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\Accessibility\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..ini-systemtoolsuser_31bf3856ad364e35_6.1.7600.16385_none_7ca09f65fd387e58\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-systemtools_31bf3856ad364e35_6.1.7600.16385_none_da623240a154f357\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..ini-maintenanceuser_31bf3856ad364e35_6.1.7600.16385_none_61fc91b36f901b87\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-s..ktopini-maintenance_31bf3856ad364e35_6.1.7600.16385_none_ba8f25a3b6d81a68\Desktop.ini has been successfully repaired from C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance\Desktop.ini.
FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-ehome-reg-inf_31bf3856ad364e35_6.1.7601.17514_none_535245f3d98ecb9a\desktop.ini has been successfully repaired from C:\Users\Public\Recorded TV\desktop.ini.




SUMMARY: All detected corruptions were successfully repaired.
AutoAnalysis:: directive completed successfully.

Thanks for the update - everything appears to be good from the SFC log.

Please run the System Update Readiness Tool again (SURT) and attach C:\Windows\Logs\CBS\CheckSUR.log once it completes.

Andrew Dandrew · Oct 25, 2017

Re: I need help with at least one corruption (SURT) count.

I don't know if it's the presence of CBS persist and CheckSUR persist logs; but why don't I ever get a message: Windows found no integrity violations __ anymore?

zcomputerwiz · Oct 25, 2017

Re: I need help with at least one corruption (SURT) count.

Code:

2017-10-25 13:13:50, Info                  CSI    0000034c [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2017-10-25 13:13:50, Info                  CSI    00000350 [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2017-10-25 13:13:50, Info                  CSI    00000351 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

Andrew Dandrew · Oct 25, 2017

Re: I need help with at least one corruption (SURT) count.

First of all I found besides the Microsoft-Windows-com-dtc errors I had I also have a USHUB.sys.mui problem; and I think the corruption with the mui file in System32/drivers/en-US, is making my revolving door of outcomes. I looked through another members struggle with it and as he explains it it is the same thing my computer is doing. Let me quote him: ___ "The first sfc /scannow found corrupt files but was unable to repair some of them.

The second sfc /scannow found corrupt files and successfully repaired them.

The third sfc /scannow found corrupt files and was unable to repair some of them.

The forth sfc /scannow found corrupt files and successfully repaired them.

The fifth sfc /scannow found corrupt files and was unable to repair some of them.

The result with sfc /scannow is always find corruption and to alternate between a successful repair and unable to repair some of them.

And they also wrote: "The sfc /scannow always alternates the results. A found corrupt files and fixed them is always followed by found corrupt files and was unable to fix. It is able to find corruption and is able to report a fix which is only temporary or may only be a report but not a real fix. Or it may fix a corrupt file and then something trumps the fix and corrupts the file again."

Code:

 <----   I wasn't able to paste anything here. I included three files. 1.) One of a script I found to scan into SFCFix, and the 2.) usHub.sys.mui results from that.3.) And the result's for the SFCFix.zip you sent me.    :confused2: :banghead: :confused2:

zcomputerwiz · Oct 26, 2017

Re: I need help with at least one corruption (SURT) count.

Uninstall Update with DISM

Download the update MSU here: Download Update for Windows 7 for x64-based Systems (KB3181988) from Official Microsoft Download Center
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp

replace C:\temp with your path if different

expand {update name}.msu -f:* C:\temp

replace {update name} with the name of the MSU file downloaded in step 1

DISM.exe /Online /Remove-Package /PackagePath:C:\temp\{update name}.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post.
Zip and attach C:\Windows\Logs\CBS\CBS.log

Andrew Dandrew · Oct 26, 2017

Re: I need help with at least one corruption (SURT) count.

Can't open input file: {kb3181988}, is what prompt says. Do you want me to run KB3181988, just regularly, not within prompt. Because within prompt, it just refuses to acknowledge commands.I read the root problem with this could be kb3125574. My PC doesn't have kb3125574 anyway, I did find that my PC has kb3181988. I found that I can uninstall an update; if you wish.

Andrew Dandrew · Oct 27, 2017

Re: I need help with at least one corruption (SURT) count.

Am adding this too.

zcomputerwiz · Oct 30, 2017

Re: I need help with at least one corruption (SURT) count.

The command should look like this:

expand Windows6.1-KB3181988-x64.msu -f:* C:\temp

the cab will be Windows6.1-KB3181988-x64.cab etc.

Let me know if that doesn't work :)

[SOLVED] [W7SP1 x64] I need help with at least one corruption (SURT) count.

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