1. #1

    [Server2012R2 DataCenter] Code 800F0831 - KB2973351

    Receiving Code 800F0831 when attempting to install KB2973351. I've tried stopping the WU service and renaming the SoftwareDistribution directory and manually downloading the update from MS Update Catalogue.


    CBS.ZIP
    CBS.zip - Google Drive
    Attached Files Attached Files


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  2. #2
    zcomputerwiz's Avatar
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    Re: Code 800F0831 - KB2973351 - Windows Server 2012 R2 Datacenter

    Code:
    2017-10-09 20:22:25, Info                  CBS    Plan: Start to process component watchlist
    2017-10-09 20:22:26, Info                  CBS    Store corruption, manifest missing for package: Package_63_for_KB3067505~31bf3856ad364e35~amd64~~6.3.1.8
    2017-10-09 20:22:26, Error                 CBS    Failed to resolve package 'Package_63_for_KB3067505~31bf3856ad364e35~amd64~~6.3.1.8' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2017-10-09 20:22:26, Info                  CBS    Mark store corruption flag because of package: Package_63_for_KB3067505~31bf3856ad364e35~amd64~~6.3.1.8. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2017-10-09 20:22:26, Info                  CBS    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2017-10-09 20:22:26, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    2017-10-09 20:22:26, Info                  CBS    Failed to process component watch list. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
    Install Update with DISM

    1. Download the update MSU here:
      Access Denied
    2. Copy the MSU file to a convenient location (such as C:\temp).
    3. Click on the Start button and in the search box, type Command Prompt
    4. When you see Command Prompt on the list, right-click on it and select Run as administrator
    5. When command prompt opens, copy and paste the following commands into it, press enter after each

      cd C:\temp

      replace C:\temp with your path if different

      expand {update name}.msu -f:* C:\temp

      replace {update name} with the name of the MSU file downloaded in step 1

      DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab

    6. You should receive the message:
      The operation completed successfully.
      Restart Windows to complete this operation.
      Do you want to restart the computer now (Y/N)?

    7. Make sure to allow the computer to restart if prompted.

      If you receive any other message:
    8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    9. Paste (Ctrl+V) it into your next post.
    10. Zip and attach C:\Windows\Logs\CBS\CBS.log
    montenos says thanks for this.
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  3. #3

    Re: Code 800F0831 - KB2973351 - Windows Server 2012 R2 Datacenter

    Thank you! I was able to install all updates without any issues!! I will be donating this afternoon after I get home.
    zcomputerwiz says thanks for this.

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