1. #1

    [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 8007000D

    SFC Scan shows no problems



    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2017-10-04 18:35


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs


    Checking Package Watchlist


    Checking Component Watchlist
    (f) CBS Registry Error 0x8007000D 11.2.9600.18762 Enumerating child package failed, index: 0
    (f) CBS Watchlist contains unexpected data 0x00000000 amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b
    (f) CBS Registry Error 0x8007000D Package_for_KB3102429~31bf3856ad364e35~amd64~~6.1.2.0 Enumerating child package failed, index: 0
    (f) CBS Registry Error 0x8007000D Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.23798.1.3 Enumerating child package failed, index: 1
    (f) CBS Registry Error 0x8007000D Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.23833.1.6 Enumerating child package failed, index: 2
    (f) CBS Registry Error 0x8007000D Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.23862.1.6 Enumerating child package failed, index: 3
    (f) CBS Registry Error 0x8007000D Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.23879.1.4 Enumerating child package failed, index: 4
    (f) CBS Registry Error 0x8007000D Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.23881.1.5 Enumerating child package failed, index: 5


    Checking Packages


    Checking Component Store


    Summary:
    Seconds executed: 149
    Found 8 errors
    CBS Registry Error Total count: 7
    CBS Watchlist contains unexpected data Total count: 1


    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-10-05 10:11:30.933
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 0
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 8
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.






    Failed to generate a complete zip file. Upload aborted.




    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2017-10-05 10:33:24.909
    ----------------------EOF-----------------------

    CBS files available here

    Thank you for your help in advance.


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  2. #2

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Bump...

    Do I need to provide any more info to get started?

  3. #3

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Now having the same issue with the October security rollup for Windws 7 x64-based Systems (KB4041681)

  4. #4
    Administrator
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    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Hello and welcome

    Due to the precise nature of your corruption, you will receive help from a user named SleepyDude. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

    Thank you very much for your understanding. We'll be with you very shortly.

  5. #5

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Thank you Brian, looking forward to working with him.

  6. #6
    SleepyDude's Avatar
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    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Hi lsonste715 nice to meet you.

    Before we can start trying to fix the problem we need to check the Windows Registry please execute the following steps:

    • download the script ExportCBSRegistry.cmd and save it to the Desktop
    • right-click the file ExportCBSRegistry.cmd and select Run as administrator
    • when the script ends a new file called SoftwareCBS.hiv will be located on the Desktop
    • right-click the file SoftwareCBS.hiv on the Desktop and select Send to > Compressed (zipped) folder
    • If zip file is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, etc. or upload to SendSpace and just provide the link for the file here

  7. #7

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Requested SoftwareCBS.zip has been uploaded.
    Attached Files Attached Files

  8. #8
    SleepyDude's Avatar
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    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Hi,

    Sorry for the long delay, there registry part that Windows uses to store information about the installed Updates, etc. is badly damaged and we are discussing the best course of action to reconstruct that part...


    We need to see another log, please execute the following:

    Download MiniToolBox and save the file to the Desktop.
    Run the tool and check the following options:
    • List Restore Points

    Click on Go.

    Post the resulting log in your next reply.

  9. #9

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    MiniToolBox by Farbar Version: 17-06-2016
    Ran by ntsecofr (administrator) on 14-10-2017 at 12:54:24
    Running from "C:\_install"
    Microsoft Windows 7 Enterprise Service Pack 1 (X64)
    Model: VMware Virtual Platform Manufacturer: VMware, Inc.
    Boot Mode: Normal
    ***************************************************************************
    ========================= Restore Points ==================================




    **** End of log ****

  10. #10
    SleepyDude's Avatar
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    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Hi,

    We need to collect yet more data from your computer. Please execute the following steps:


    Step 1 - Retrieve the Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file
    2. Please copy the COMPONENTS file to your desktop
      Note: If you receive an error that this file is in-use, simply reboot your computer and try again
    3. Right-click on this file on your Desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your Desktop
    4. If file will is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, etc. or upload to www.sendspace.com and just provide the link for the file here


    Step 2 - Export Registry keys
    • download the script ExportSbSRegistry.cmd and save it to the Desktop
    • right-click the file ExportCBSRegistry.cmd and select Run as administrator
    • when the script ends a new file called SoftwareCBS.zip will be located on the Desktop
    • If zip file is too large to upload to the forum please share the file using a service like Dropbox, Google Drive, etc. or upload to SendSpace and just provide the link for the file here

  11. #11

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Components.zip located here

    SoftwareSbS.zip attached.
    Attached Files Attached Files

  12. #12
    SleepyDude's Avatar
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    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Hi Isonste715,

    Due to my inexperience on fixing those registry problems and the complexity of them, preparing a fix for you did take a long time, sorry about that.

    Lets start doing some fixing...


    Step 1 - Backup the Registry
    • Please download RegBak (by AceLogix Software) and save it to the Desktop
    • Right-click on the file regbak.zip then select Extract all... to extract the files to the Desktop a new folder called regback will be created
    • open the folder regbak and Run regbak64 by double clicking the file, if it doesn't work because you have a 32-bit Windows, Run regbak instead
    • don't change any options and click Next, accept the default Settings and click Start. RegBak will backup all of your Windows Registry hives.



    Step 2 - SFCFix Script

    !!! WARNING !!! The following fix is only relevant for this system and no other, applying this fix on another computer will not work and most likely will cause problems...

    • Download SFCFix.exe (by Niemiro) and save it to the Desktop
    • Download the file SFCScript.txt, attached below, and save this to your Desktop
    • On your Desktop, make sure you have the two files: SFCFix.exe and SFCScript.txt
    • Drag the file SFCScript.txt onto the file SFCFix.exe and release it
    • The SFCFix tool will process the script
    • Upon completion, a log file SFCFix.txt should be created on your Desktop
    • Open the SFCFix.txt log and copy & paste the contents to your post
    Attached Files Attached Files

  13. #13

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Here are the results for running the SFCScript

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-10-23 09:54:06.990
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .txt script file at C:\_install\SFCScript.txt [4]








    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..mation-asyncfilters_31bf3856ad364e35_0.0.0.0_none_f6c1fb56b9a8d808.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_0.0.0.0_none_d693fe06b5d534cb.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntfs_31bf3856ad364e35_0.0.0.0_none_2669baee1d7346ff.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntdll_31bf3856ad364e35_0.0.0.0_none_d8cf6f72fcb55982.


    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..mation-asyncfilters_31bf3856ad364e35_0.0.0.0_none_f6c1fb56b9a8d808.


    Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..mation-asyncfilters_31bf3856ad364e35_0.0.0.0_none_f6c1fb56b9a8d808.
    Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..mation-asyncfilters_31bf3856ad364e35_0.0.0.0_none_f6c1fb56b9a8d808.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_0.0.0.0_none_d693fe06b5d534cb.


    Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_0.0.0.0_none_d693fe06b5d534cb.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntfs_31bf3856ad364e35_0.0.0.0_none_2669baee1d7346ff.


    Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntfs_31bf3856ad364e35_0.0.0.0_none_2669baee1d7346ff.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b.


    Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b.
    Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntdll_31bf3856ad364e35_0.0.0.0_none_d8cf6f72fcb55982.


    Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntdll_31bf3856ad364e35_0.0.0.0_none_d8cf6f72fcb55982.


    Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..mation-asyncfilters_31bf3856ad364e35_0.0.0.0_none_f6c1fb56b9a8d808 with error code ERROR_FILE_NOT_FOUND.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..mation-asyncfilters_31bf3856ad364e35_0.0.0.0_none_f6c1fb56b9a8d808.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_0.0.0.0_none_d693fe06b5d534cb.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntfs_31bf3856ad364e35_0.0.0.0_none_2669baee1d7346ff.
    Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b with error code ERROR_FILE_NOT_FOUND.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-o..calmediadisc-wizard_31bf3856ad364e35_0.0.0.0_none_9a844a05486c998b.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-ntdll_31bf3856ad364e35_0.0.0.0_none_d8cf6f72fcb55982.
    RegistryScript:: directive failed to complete successfully.








    Failed to process all directives successfully.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 6 datablocks.
    Finish time: 2017-10-23 09:54:07.723
    Script hash: jHCtjVbMf8KLp+KpwvqDqhgIoMJ8zTRZhRG64y0MrUY=
    ----------------------EOF-----------------------


    Then I ran SFCFix without the script and got this:

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-10-23 09:53:02.811
    Microsoft Windows 7 Service Pack 1 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 6 datablocks.
    Finish time: 2017-10-23 09:53:33.497
    ----------------------EOF-----------------------


    So that's very good, but I installed both the 2017-10 and 2017-09 Security and Quality Rollup for .NET (KB4043766 and KB4041083) and they show up as needed again after everytime I do a scan. The good news is that any of the other patches/rollups that I installed look like they are good.

    Thanks,

    Luke

  14. #14
    SleepyDude's Avatar
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    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Hi Luke,

    Before doing more things we need to check if windows complains with more errors...


    System Update Readiness Tool (SUR)
    • Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
    • Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
    • Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log
      Note:
      If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, etc. or upload to SendSpace and just provide the link for the file here

  15. #15

    Re: [Win7SP1Ent x64] 2017-09 Security Monthly Quality Rollup (KB4038777) fails 800700

    Attached is the new CheckSUR.log
    Attached Files Attached Files

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