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  1. #41
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    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Thank you. If you can, change windows update settings so they don't download/install automatically. Then please uninstall KB2995387.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.


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  2. #42

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Automatic updates are now completely disabled and I have uninstalled KB2995387. Server reboot pending. what next?

  3. #43
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      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
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      • Case:
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        CoolerMaster Arctic Freezer 7 Pro
      • Display:
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      • Operating System:
        Windows 10 Pro 1703 x64

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    1. Reboot when able.
    2. Repeat the steps in Post#37 (after reboot)
    3. Attempt the December Rollup that comes out tomorrow and then zip up and provide the contents of the CBS folder if it fails.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  4. #44

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    SFCFix Text file attached.

    I manually tried to install the November Quality Rollup Update (December's wasn't out yet). It failed with no specific error message.

    My CBS log can be downloaded from here: WeTransfer
    Attached Files Attached Files

  5. #45
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        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
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    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    You have provided old SFCFix results in your post. Please provide the correct ones.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  6. #46

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    I've renamed the file and re-attached it. I think maybe the forum retained the original copy instead of over-writing.
    Attached Files Attached Files

  7. #47
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      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
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      • Operating System:
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    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Please attempt to install the December update: Microsoft Update Catalog
    If it fails, provide your CBS folder (zipped).
    Last edited by softwaremaniac; 12-13-2017 at 11:35 AM. Reason: fixed a typo
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  8. #48

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Same deal as always.

    CBS folder - WeTransfer

  9. #49
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      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
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      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
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    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Let's dig a bit deeper:
    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Open an elevated Command Prompt and attempt to install December update just like you have in the past.
    3. Stop Process Monitor as soon as the update fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  10. #50

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    CBS and Logfile below.

    WeTransfer

  11. #51
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        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
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      • Cooling:
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      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
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    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Thank you. This was very helpful.

    SFCFix Script

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
    2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
    5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
    Attached Files Attached Files
    rhorne says thanks for this.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  12. #52

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Code:
    SFCFix version 3.0.0.0 by niemiro.Start time: 2017-12-19 08:38:07.156
    Microsoft Windows Server 2012  - amd64
    Using .txt script file at C:\Users\Administrator\Desktop\SFCFixScript.txt [0]
    
    
    
    
    
    
    
    
    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\wow64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_78676201d5438817\v!6.2.9200.22085.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_usbxhci.inf_31bf3856ad364e35_none_6f5132e75d9d3d7f\v!6.2.9200.22099.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wstorvsp.inf_31bf3856ad364e35_none_141324374a0d5e51\v!6.2.9200.22070.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_6e12b7afa0e2c61c\v!6.2.9200.22085.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_basicrender.inf_31bf3856ad364e35_none_d34632e6f9a0b3bf\v!6.2.9200.22111.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_none_11d8c8cddd6c8337\v!6.2.9200.22117.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wvms_pp.inf_31bf3856ad364e35_none_8afe04867b813ce3\v!6.2.9200.22117.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-minwin.resources_31bf3856ad364e35_en-us_09f9b99d0e0620ac\v!6.2.9200.22072.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_none_07173fe9520f079a\v!6.2.9200.22072.
    
    
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\wow64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_78676201d5438817\v!6.2.9200.22085.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\wow64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_78676201d5438817\v!6.2.9200.22085.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_usbxhci.inf_31bf3856ad364e35_none_6f5132e75d9d3d7f\v!6.2.9200.22099.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_usbxhci.inf_31bf3856ad364e35_none_6f5132e75d9d3d7f\v!6.2.9200.22099.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wstorvsp.inf_31bf3856ad364e35_none_141324374a0d5e51\v!6.2.9200.22070.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wstorvsp.inf_31bf3856ad364e35_none_141324374a0d5e51\v!6.2.9200.22070.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_6e12b7afa0e2c61c\v!6.2.9200.22085.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_6e12b7afa0e2c61c\v!6.2.9200.22085.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_basicrender.inf_31bf3856ad364e35_none_d34632e6f9a0b3bf\v!6.2.9200.22111.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_basicrender.inf_31bf3856ad364e35_none_d34632e6f9a0b3bf\v!6.2.9200.22111.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_none_11d8c8cddd6c8337\v!6.2.9200.22117.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_none_11d8c8cddd6c8337\v!6.2.9200.22117.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wvms_pp.inf_31bf3856ad364e35_none_8afe04867b813ce3\v!6.2.9200.22117.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wvms_pp.inf_31bf3856ad364e35_none_8afe04867b813ce3\v!6.2.9200.22117.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-minwin.resources_31bf3856ad364e35_en-us_09f9b99d0e0620ac\v!6.2.9200.22072.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-minwin.resources_31bf3856ad364e35_en-us_09f9b99d0e0620ac\v!6.2.9200.22072.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_none_07173fe9520f079a\v!6.2.9200.22072.
    
    
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_none_07173fe9520f079a\v!6.2.9200.22072.
    
    
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\wow64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_78676201d5438817\v!6.2.9200.22085.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_usbxhci.inf_31bf3856ad364e35_none_6f5132e75d9d3d7f\v!6.2.9200.22099.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wstorvsp.inf_31bf3856ad364e35_none_141324374a0d5e51\v!6.2.9200.22070.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-directory-services-sam_31bf3856ad364e35_none_6e12b7afa0e2c61c\v!6.2.9200.22085.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_basicrender.inf_31bf3856ad364e35_none_d34632e6f9a0b3bf\v!6.2.9200.22111.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-hyper-v-drivers-vmswitch_31bf3856ad364e35_none_11d8c8cddd6c8337\v!6.2.9200.22117.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_wvms_pp.inf_31bf3856ad364e35_none_8afe04867b813ce3\v!6.2.9200.22117.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-minwin.resources_31bf3856ad364e35_en-us_09f9b99d0e0620ac\v!6.2.9200.22072.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.2.9200.21913 (win8_ldr.160622-0600)\ComponentFamilies\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_none_07173fe9520f079a\v!6.2.9200.22072.
    RegistryScript:: directive completed successfully.
    
    
    
    
    
    
    
    
    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 10 datablocks.
    Finish time: 2017-12-19 08:38:10.200
    Script hash: 8WnI47IzXRRb5JyaqV/uqkFVEouX9QuaZAIBhq4FkqY=
    ----------------------EOF-----------------------

  13. #53
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,173
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Try updating now and attach CBS.log if it fails.
    rhorne says thanks for this.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  14. #54

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Quote Originally Posted by softwaremaniac View Post
    Try updating now and attach CBS.log if it fails.
    I am very happy to report that your last fix seems to have worked.

    The December quality update has installed itself. I've enabled automatic updates again and Windows Server is updating again and is now full up-to-date.

    Thank you ever so much for all of your help with this. I really appreciate it and there's no way I could have ever figured this out without your help. This website is a fantastic resource and I am so grateful for all of your help. :)

  15. #55
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
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    Posts
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    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: [Server2012 x64] Unable to install updates. Error 8007371B.

    Thats great news! I'm glad! Take care.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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