[Win7SP1 x64] KB2952664 does not install; error 0x800B0100

webguy · Aug 30, 2017

Attempting to install KB2952664 via Windows Update on a Windows 7 SP1 x64 system. The update fails to install with error 0x800B0100. I have tried to install via Windows Update and have downloading from the Update Catalog both attempts have failed.

I ran the Readiness Tool and it indicated there were 14 errors. I tried following https://support.microsoft.com/en-us...-by-using-the-dism-or-system-update-readiness and https://support.microsoft.com/en-us/help/2700601/how-to-fix-errors-found-in-the-checksur-log to resolve. Placing the msu file in C:\Windows\TEMP\CheckSUR\package did nothing.

SFCFix log reports the following:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-08-30 12:30:24.362
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
WARNING: Manifest damage on component "amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.23670_none_cfd2e62eb2fa29ac". See CBS logfile for more details.
WARNING: Manifest damage on component "amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.23670_none_e616cee929473344". See CBS logfile for more details.
WARNING: Manifest damage on component "amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.23670_none_e8b423eefec8b519". See CBS logfile for more details.
WARNING: Manifest damage on component "amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.23670_none_668e72e179ef4133". See CBS logfile for more details.
WARNING: Manifest damage on component "amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.23670_none_2e2e87e96cde431c". See CBS logfile for more details.
WARNING: Manifest damage on component "amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.1.7601.23670_none_b7785d76468159f1". See CBS logfile for more details.

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 24
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 14
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-08-30 12:31:06.671
----------------------EOF-----------------------

I am having problems uploading the logs to the forum so here is a link to them: https://kiedrive.kiewit.com/persona...9mOGvJWlE&expiration=2017-11-28T18:38:27.000Z

webguy · Sep 5, 2017

Re: Windows 7: KB2952664 does not install; error 0x800B0100

bump

BrianDrab · Sep 5, 2017

Re: Windows 7: KB2952664 does not install; error 0x800B0100

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named softwaremaniac. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

Sysnative Windows Update · Sep 6, 2017

Re: Windows 7: KB2952664 does not install; error 0x800B0100

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

webguy · Nov 9, 2017

As requested, sorry for the delay its been a while since I logged in.

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-11-09 21:12:32.236
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\pea.admin\Downloads\SFCFixScript.txt [0]








Trace::
Failed to trace component amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.23670_none_cfd2e62eb2fa29ac with return code -3.


Failed to trace component amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.23670_none_668e72e179ef4133 with return code -3.


Failed to trace component amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.23670_none_e8b423eefec8b519 with return code -3.


Failed to trace component amd64_microsoft-windows-a..ence-inventory.data_31bf3856ad364e35_6.1.7601.23670_none_b7785d76468159f1 with return code -3.


Failed to trace component amd64_microsoft-windows-c..at-appraiser-logger_31bf3856ad364e35_6.1.7601.23670_none_2e2e87e96cde431c with return code -3.


Failed to trace component amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.23670_none_e616cee929473344 with return code -3.
Trace:: directive completed successfully.








Successfully processed all directives.






Failed to generate a complete zip file. Upload aborted.




SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-11-09 21:14:21.521
Script hash: TI1FMD4b2ZxuFrdRrHa0Q5kAtbl/tDjEfoF+6z2Hj6U=
----------------------EOF-----------------------

Sysnative Windows Update · Nov 10, 2017

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as One Drive or SendSpace and just provide the link.

Step#2 - Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload toa file sharing service and just provide the link here.

Search

Search

[Win7SP1 x64] KB2952664 does not install; error 0x800B0100

webguy

Member

webguy

Member

BrianDrab

Emeritus

Sysnative Windows Update

Inactive

Attachments

webguy

Member

Sysnative Windows Update

Inactive