Note: Restart the computer first.
Run SFC again as instructed below and post the resulting CBS.log.
SFC Scan
- Click on the Start button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator .
- When command prompt opens, copy and paste the following commands into it, press enter after each.
Wait for this to finish before you continue
Code:
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
- This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the download link.