[Win2008r2 x64] CBS Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FO

MattW · Aug 1, 2017

CheckSUR clean
Chkdsk clean
sfc /scannow clean
SFCFix clean
Windows Components reset .bat performed
Updated Windows Update agent

Problem patches do not exist on the server. They are also unable to be installed. One claims it is not applicable. Triple checked and it's the OS version matches. The other patch looks like it was removed by Microsoft and is no longer available.

Log Entries:

Code:

2017-08-01    00:38:10:106    7524    1388    Handler    :: START ::  Handler: CBS Install
2017-08-01    00:38:10:106    7524    1388    Handler    :::::::::
2017-08-01    00:38:10:106    7524    1388    Handler    Starting install of CBS update 7BBA5917-7370-4DCD-82B9-50BA9EEC7C3F
2017-08-01    00:38:10:106    7524    1388    Handler    CBS package identity: Package_for_KB3072305~31bf3856ad364e35~amd64~~6.1.1.2
2017-08-01    00:38:10:106    7524    1388    Handler    Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\b12d40b959b7a8b0c315823679b6f447\windows6.1-kb3072305-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\b12d40b959b7a8b0c315823679b6f447\inst
2017-08-01    00:38:13:133    7524    a1c    Handler    FATAL: CBS called Error with 0x80070490, 
2017-08-01    00:38:13:273    7524    1388    Handler    FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80070490
2017-08-01    00:38:13:273     960    1d6c    AU    >>##  RESUMED  ## AU: Installing update [UpdateId = {39906CEC-121A-4F73-887C-5284EA879161}]
2017-08-01    00:38:13:273     960    1d6c    AU      # WARNING: Install failed, error = 0x80070490 / 0x80070490
2017-08-01    00:38:13:273    7524    1388    Handler    :::::::::
2017-08-01    00:38:13:273    7524    1388    Handler    ::  END  ::  Handler: CBS Install

Grabbed a bit more than needed likely

Code:

2017-08-01 01:21:16, Info                  CBS    Exec: Installing Package: Package_130_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2
2017-08-01 01:21:16, Info                  CBS    Exec: Installing Package: Package_123_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2
2017-08-01 01:21:16, Info                  CBS    Exec: Skipping Package: Package_123_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, Update: 3071756-430_neutral_LDR because it is already in the correct state.
2017-08-01 01:21:16, Info                  CBS    Exec: Skipping Package: Package_123_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, Update: 3071756-431_neutral_LDR because it is already in the correct state.
2017-08-01 01:21:16, Info                  CBS    Exec: Package creation time stamp: 2015-7-15 - Watchlist processing: 1
2017-08-01 01:21:16, Error                 CBS    Failed to resolve package 'Package_132_for_KB3212646~31bf3856ad364e35~amd64~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:16, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:16, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:16, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:16, Info                  CSI    00000012@2017/8/1:08:21:16.838 CSI Transaction @0x10d52190 destroyed
2017-08-01 01:21:16, Info                  CBS    Perf: InstallUninstallChain complete.
2017-08-01 01:21:16, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:16, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:16, Info                  CBS    WER: Generating failure report for package: Package_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2017-08-01 01:21:16, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-08-01 01:21:16, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2017-08-01 01:21:16, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2017-08-01 01:21:17, Info                  CBS    Reboot mark refs: 0
2017-08-01 01:21:17, Info                  CBS    SQM: Reporting package change for package: Package_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, current: Staged, pending: Default, start: Staged, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 3010, first merged sequence: 3010
2017-08-01 01:21:17, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, session id: 142859, sample type: Standard
2017-08-01 01:21:17, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2017-08-01 01:21:17, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, current: Staged, original: Staged, target: Installed, status: 0x80070490, failure source: Execute, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 3010, first merged sequence: 3010
2017-08-01 01:21:17, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:17, Info                  CBS    SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]
2017-08-01 01:21:17, Info                  CBS    SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]
2017-08-01 01:21:17, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2, session id: 142862, sample type: Standard
2017-08-01 01:21:17, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2017-08-01 01:21:17, Info                  CBS    Enabling LKG boot option
2017-08-01 01:21:17, Info                  CBS    Restored system sleep block state: 0x80000000
2017-08-01 01:21:18, Info                  CBS    Exec: Processing complete.  Session: 30608031_220208877, Package: Package_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:21:22, Info                  CBS    Session: 30608031_687398927 initialized by client WindowsUpdateAgent.
2017-08-01 01:21:23, Info                  DPX    Started DPX phase: Resume and Download Job
2017-08-01 01:21:23, Info                  DPX    Started DPX phase: Apply Deltas Provided In File
2017-08-01 01:21:23, Info                  DPX    Ended DPX phase: Apply Deltas Provided In File
2017-08-01 01:21:23, Info                  DPX    Started DPX phase: Apply Deltas Provided In File
2017-08-01 01:21:24, Info                  DPX    Ended DPX phase: Apply Deltas Provided In File
2017-08-01 01:21:24, Info                  DPX    Ended DPX phase: Resume and Download Job
2017-08-01 01:21:24, Info                  CBS    Opened cabinet package, package directory: C:\Windows\SoftwareDistribution\Download\2b614eb2a4e801b781fab896ba480afb\, sandbox location: \\?\C:\Windows\SoftwareDistribution\Download\2b614eb2a4e801b781fab896ba480afb\inst\, cabinet location: \\?\C:\Windows\SoftwareDistribution\Download\2b614eb2a4e801b781fab896ba480afb\windows6.1-kb3126587-x64.cab, manifest location: \\?\C:\Windows\SoftwareDistribution\Download\2b614eb2a4e801b781fab896ba480afb\inst\update.mum
2017-08-01 01:21:24, Info                  DPX    Started DPX phase: Resume and Download Job
2017-08-01 01:21:24, Info                  DPX    Started DPX phase: Apply Deltas Provided In File
2017-08-01 01:21:24, Info                  DPX    Ended DPX phase: Apply Deltas Provided In File
2017-08-01 01:21:24, Info                  DPX    Ended DPX phase: Resume and Download Job

The other KB

Code:

2017-08-01 01:23:00, Info                  CBS    Appl: Selfupdate, Component: msil_presentationframework_31bf3856ad364e35_0.0.0.0_none_9a918bb23c26f7ae (6.1.7601.23614), elevation:4, lower version revision holder: 6.1.7601.23538
2017-08-01 01:23:00, Info                  CBS    Appl: Selfupdate, Component: msil_presentationframework_31bf3856ad364e35_0.0.0.0_none_9a918bb23c26f7ae (6.1.7601.23744), elevation:4, lower version revision holder: 6.1.7601.23614
2017-08-01 01:23:00, Info                  CBS    Appl: Selfupdate, Component: msil_presentationframework_31bf3856ad364e35_0.0.0.0_none_9a918bb23c26f7ae (6.1.7601.23744), elevation:4, lower version revision holder: 6.1.7601.23614
2017-08-01 01:23:00, Info                  CBS    Exec: Package creation time stamp: 2015-8-3 - Watchlist processing: 1
2017-08-01 01:23:00, Error                 CBS    Failed to resolve package 'Package_1_for_KB3210131~31bf3856ad364e35~amd64~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:00, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:00, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:00, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:00, Info                  CSI    0000002a@2017/8/1:08:23:00.884 CSI Transaction @0x10a4ca90 destroyed
2017-08-01 01:23:00, Info                  CBS    Perf: InstallUninstallChain complete.
2017-08-01 01:23:00, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:00, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:00, Info                  CBS    WER: Generating failure report for package: Package_for_KB3072305~31bf3856ad364e35~amd64~~6.1.1.2, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2017-08-01 01:23:00, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2017-08-01 01:23:00, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2017-08-01 01:23:00, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2017-08-01 01:23:01, Info                  CBS    Reboot mark refs: 0
2017-08-01 01:23:01, Info                  CBS    SQM: Reporting package change for package: Package_for_KB3072305~31bf3856ad364e35~amd64~~6.1.1.2, current: Staged, pending: Default, start: Staged, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 3014, first merged sequence: 3014
2017-08-01 01:23:01, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB3072305~31bf3856ad364e35~amd64~~6.1.1.2, session id: 142859, sample type: Standard
2017-08-01 01:23:01, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2017-08-01 01:23:01, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB3072305~31bf3856ad364e35~amd64~~6.1.1.2, current: Staged, original: Staged, target: Installed, status: 0x80070490, failure source: Execute, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 3014, first merged sequence: 3014
2017-08-01 01:23:01, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2017-08-01 01:23:01, Info                  CBS    SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]
2017-08-01 01:23:01, Info                  CBS    SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]
2017-08-01 01:23:01, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB3072305~31bf3856ad364e35~amd64~~6.1.1.2, session id: 142862, sample type: Standard
2017-08-01 01:23:01, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2017-08-01 01:23:01, Info                  CBS    Enabling LKG boot option
2017-08-01 01:23:01, Info                  CBS    Restored system sleep block state: 0x80000000

MattW · Aug 5, 2017

Any assistance with this?

BrianDrab · Aug 15, 2017

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

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[Win2008r2 x64] CBS Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FO

MattW

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MattW

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BrianDrab

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