1. #1

    [Win8.1Upd3 x64] WU fails

    I can no longer run updates. Have tried SFC / SCANNOW with no errors. Ran chkdsk /f, no errors. Ran updates manually and they will not install. Did clean boot and still won't update. Tried in safe mode to install updates, failed. Tried a bunch of other stuff but can't remember off of the top of my head.
    Windows 8.1 x64
    Update KB4025336, KB4025376, and KB2976978 are the current updates failing.

    SFCFix version 3.0.0.0 by niemiro.
    Start time: 2017-07-19 00:49:04.256
    Microsoft Windows 8.1 Update 3 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 3.0.0.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2017-07-19 00:51:18.728
    ----------------------EOF-----------------------

    CBS folder here:
    Dropbox - CBS.zip


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  2. #2
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    15,947

    Re: [Win8.1Upd3 x64] WU fails

    Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

  3. #3

    Re: [Win8.1Upd3 x64] WU fails

    Yes, I still need assistance. Sorry about the delay, been real sick.

  4. #4
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    15,947

    Re: [Win8.1Upd3 x64] WU fails

    There is some corruption we need to resolve. Please do the following.

    Code:
    2017-07-19 00:49:57, Error                 CSI    00003b88@2017/7/19:05:49:57.936 (F) base\lstring\lblob.cpp(2219): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff)
    [gle=0x80004005]
    Step#1 - Capture Process Monitor Trace
    1. Download and run Process Monitor. Leave this running while you perform the next steps.
    2. Open an elevated Command Prompt and run Dism /Online /Cleanup-Image /RestoreHealth
    3. Stop Process Monitor as soon as DISM fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.


    4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
    5. Zip up and attach the LogFile.PML file as well as your CBS.log.

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