GaboRayo Windows Update Trainee Joined Jul 3, 2017 Posts 11 Location Mexico City Jul 3, 2017 #1 Hi! This is my first post and I'm hope you can "light up" my case. I have a server in which KB3149090 doesn't get installed. OS: Windows Server 2012 R2 Standard. In event viewer I see an information event "Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831." and an error event "Windows update "Security Update for Windows (KB3149090)" could not be installed because of error 2148468785 "" (Command line: "wusa.exe "C:\Windows\ProPatches\Patches\Windows8.1-KB3149090-x64.msu"")" Also, I have run SFCFix: SFCFix version 3.0.0.0 by niemiro. Start time: 2017-07-03 11:12:42.226 Microsoft Windows Server 2012 R2 Update 1 - amd64 Using .zip script file at D:\Software Original\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\Servicing\Packages Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.cat. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum. Successfully restored ownership for C:\Windows\Servicing\Packages Successfully restored permissions on C:\Windows\Servicing\Packages PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2017-07-03 11:13:15.753 Script hash: NG79q65flrIMw0TsnjeCwsERYCjki5Ju6PQ80M6Dfaw= ----------------------EOF----------------------- Finally, I'm attaching the CBS logs folder (CBS.rar). Thanks in advance!
Hi! This is my first post and I'm hope you can "light up" my case. I have a server in which KB3149090 doesn't get installed. OS: Windows Server 2012 R2 Standard. In event viewer I see an information event "Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831." and an error event "Windows update "Security Update for Windows (KB3149090)" could not be installed because of error 2148468785 "" (Command line: "wusa.exe "C:\Windows\ProPatches\Patches\Windows8.1-KB3149090-x64.msu"")" Also, I have run SFCFix: SFCFix version 3.0.0.0 by niemiro. Start time: 2017-07-03 11:12:42.226 Microsoft Windows Server 2012 R2 Update 1 - amd64 Using .zip script file at D:\Software Original\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\Servicing\Packages Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\package_1_for_kb3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.cat. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\package_for_kb3044132_rtm~31bf3856ad364e35~amd64~~6.3.1.1.mum. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat to C:\Windows\Servicing\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.cat. Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum to C:\Windows\Servicing\Packages\Package_for_KB3044132~31bf3856ad364e35~amd64~~6.3.1.1.mum. Successfully restored ownership for C:\Windows\Servicing\Packages Successfully restored permissions on C:\Windows\Servicing\Packages PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2017-07-03 11:13:15.753 Script hash: NG79q65flrIMw0TsnjeCwsERYCjki5Ju6PQ80M6Dfaw= ----------------------EOF----------------------- Finally, I'm attaching the CBS logs folder (CBS.rar). Thanks in advance!
GaboRayo Windows Update Trainee Joined Jul 3, 2017 Posts 11 Location Mexico City Jul 4, 2017 #2 Re: Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831 Update: After looking in the CBS log, I encontered this entries: 2017-07-03 11:51:18, Error CBS Failed to resolve package 'Package_58_for_KB3161561~31bf3856ad364e35~amd64~~6.3.1.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION] 2017-07-03 11:51:18, Info CBS Mark store corruption flag because of package: Package_58_for_KB3161561~31bf3856ad364e35~amd64~~6.3.1.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION] Then I tried to install the missing KB (KB3161561), but says it does not apply to the server, thus I got an 0x80240017 error.
Re: Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831 Update: After looking in the CBS log, I encontered this entries: 2017-07-03 11:51:18, Error CBS Failed to resolve package 'Package_58_for_KB3161561~31bf3856ad364e35~amd64~~6.3.1.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION] 2017-07-03 11:51:18, Info CBS Mark store corruption flag because of package: Package_58_for_KB3161561~31bf3856ad364e35~amd64~~6.3.1.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION] Then I tried to install the missing KB (KB3161561), but says it does not apply to the server, thus I got an 0x80240017 error.
GaboRayo Windows Update Trainee Joined Jul 3, 2017 Posts 11 Location Mexico City Jul 6, 2017 #3 Re: Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831 Problem solved! After investigating and even trying to install that package, I found that a possible solution was to execute the following command to remove the corrupt package: dism /online /remove-package /packagepath:C:\Temp\Windows8.1-KB3161561-x64.cab Deployment Image Servicing and Management tool Version: 6.3.9600.17031 Image Version: 6.3.9600.17031 Processing 1 of 1 - Removing package Package_for_KB3161561~31bf3856ad364e35~amd6 4~~6.3.1.1 [==========================100.0%==========================] The operation completed successfully. Later KB3149090 was installed successfully. :dance:
Re: Package KB3149090 failed to be changed to the Installed state. Status: 0x800f0831 Problem solved! After investigating and even trying to install that package, I found that a possible solution was to execute the following command to remove the corrupt package: dism /online /remove-package /packagepath:C:\Temp\Windows8.1-KB3161561-x64.cab Deployment Image Servicing and Management tool Version: 6.3.9600.17031 Image Version: 6.3.9600.17031 Processing 1 of 1 - Removing package Package_for_KB3161561~31bf3856ad364e35~amd6 4~~6.3.1.1 [==========================100.0%==========================] The operation completed successfully. Later KB3149090 was installed successfully. :dance:
