1. #1

    [Win7SP1 x86] kb4022719 fails to install

    Hi, I had a problem last year which got solved but KB4022719 has now failed to install , unit is Windows 7 sp1 x86 , the earlier May update installed fine and has been updating fine since September after fix . No surt errors listed or sfc errors . I tried downloading stand alone version and it still failed. I have also found it will not clean system files using disk cleanup . Any ideas?


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  2. #2

    Re: [Win7SP1 x86] kb4022719 fails to install

    As this thread has not been picked up yet I found KB4022168 also fails to install in stand alone mode and in windows update downloads to about 9% then errors 80073712 mid download does not even attempt to install. NO surt errors or sfx error CBS log attached
    Attached Files Attached Files

  3. #3

    Re: [Win7SP1 x86] kb4022719 fails to install

    Have you tried resetting Windows update components as outlined here?
    https://support.microsoft.com/en-us/...ate-components

  4. #4

    Re: [Win7SP1 x86] kb4022719 fails to install

    I have reset windows update ,it updates office fine , silverlight and the May updates just the June update KB4022719 and its update KB4022168 which fail. In stand alone mode it starts to install gets up to about third away along the install bar then fails and restores .

  5. #5

    Re: [Win7SP1 x86] kb4022719 fails to install

    You don't want to install KB4022168 that is a preview of next month's update. Think of it as a beta and avoid. There are enough problems with the Patch Tuesday updates so you don't need to be a beta tester for July's patch, which is what KB4022168 is.

    Hopefully BrianDrab will weigh in on this thread. If he doesn't respond by Monday, post here
    Not Received Help?
    and point to this thread.

  6. #6

    Re: [Win7SP1 x86] kb4022719 fails to install

    I wont do anything till I hear from someone . Brian sorted out the problem last time so I am sure it wont be a major problem this time.Thanks

  7. #7

    Re: [Win7SP1 x86] kb4022719 fails to install

    Hi have posted in not received help yet
    Regards

  8. #8

    Re: [Win7SP1 x86] kb4022719 fails to install

    Solution found: before deploying KB4022719 manually uninstall "early versions" of this "quality and security" update: patches KB4019264 and/or KB4019265 (if present). It worked well by me.
    Igor and jcgriff2 say thanks for this.

  9. #9

    Re: [Win7SP1 x86] kb4022719 fails to install

    Hi, will try your solution later tonight, cbs log is showing sxs winners entry is missing ,so may need help afterall.
    Regards
    Attached Files Attached Files

  10. #10

    Re: [Win7SP1 x86] kb4022719 fails to install

    Both files are not listed in installed updates so could not uninstall , will have to wait for help

  11. #11

    Re: [Win7SP1 x86] kb4022719 fails to install

    I had the same issue, was looking for help everywhere.
    Thanks to patrisko idea, I have just fixed my computer.
    RalphG, just go one step further.
    Don't check just 2 patches that Patrisko mentioned.
    I have uninstalled all Security updates from April and later (as my first failed Rollup was on May, then June and July).
    After restart, I've installed the latest Rollup again, now successfully.
    Again, thanks to Patrisko

  12. #12

    Re: [Win7SP1 x86] kb4022719 fails to install

    how many updates did you install? i started having this problem after about 50 were installed on 2/23/17.

  13. #13

    Re: [Win7SP1 x86] kb4022719 fails to install

    Found kb4019265 hiding at the bottom of the installed list, just spent 1.5 hours uninstalling the update, now clearing any security updates after the May roll up and will see if the June roll up will install .

  14. #14

    Re: [Win7SP1 x86] kb4022719 fails to install

    uninstalled files recommended , no change KB4022719 still fails to install , hopefully Brian will pick this up as he sorted my problem last time

  15. #15

    Re: [Win7SP1 x86] kb4022719 fails to install

    latest cbs log after uninstalling and trying to install KB4022719

  16. #16
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Code:
      Stage (1): flags: 8 app: [Microsoft-Windows-CodeIntegrity, Version = 6.1.7601.23807, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken 
    2017-07-13 19:51:05, Info                  CSI    = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x3d9668c
      Stage (1): flags: 8 app: [Microsoft-Windows-bcrypt-primitives-dll, Version = 6.1.7601.23816, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x3d967ac
    2017-07-13 19:51:05, Error                 CSI    000002fe@2017/7/13:18:51:05.508 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
      MissingWinningComponentKey on resource [83]"x86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.23418_none_6ebe0160895844e4"[gle=0x80004005]
    2017-07-13 19:51:05, Error                 CSI    000002ff (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #1925848# from CCSDirectTransaction::OperateEnding at index 2 of 131 (0x00000083) operations, disposition 0[gle=0xd015001a]
    2017-07-13 19:51:05, Error                 CSI    00000300 (F) HRESULT_FROM_WIN32(14098) #1920528# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x7f5c080, mp = @0x7f5c480, disp = 0)[gle=0x80073712]
    2017-07-13 19:51:05, Info                  CBS    Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2017-07-13 19:51:05, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2017-07-13 19:51:07, Info                  CSI    00000301@2017/7/13:18:51:07.255 CSI Transaction @0x86c22a0 destroyed
    2017-07-13 19:51:07, Info                  CBS    Perf: Resolve chain complete.
    2017-07-13 19:51:07, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2017-07-13 19:51:07, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2017-07-13 19:51:07, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~x86~~7601.23833.1.6, status: 0x80073712, failure source: Resolve, start state: Absent, target state: Installed, client id: WindowsUpdateAgent
    2017-07-13 19:51:07, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2017-07-13 19:51:07, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
    2017-07-13 19:51:07, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
    2017-07-13 19:51:07, Info                  CBS    Session: 30604296_4236076688 initialized by client WindowsUpdateAgent.
    2017-07-13 19:51:08, Info                  CBS    Reboot mark refs: 0
    Please manually upload the components hive by following these instructions:

    Upload Components Hive
    1. Navigate to C:\Windows\System32\config
    2. Right-click on the current COMPONENTS file and select copy
      Note: If you get an error that the file is in use, reboot your computer and then try again.
    3. Right-click on your Desktop and select paste
    4. Right-click on the COMPONENTS file on your Desktop and select Send To -> Compressed (zipped) Folder
    5. Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  17. #17

    Re: [Win7SP1 x86] kb4022719 fails to install

    Components file uploaded Download components.zip from Sendspace.com - send big files the easy way , Brian sorted my problem out before and its been fine updating until this update. The preview updated fine Kb4019265. thanks for your help

  18. #18
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Export registry as hive

    1. Click on the Start button and in the search box, type regedit
    2. When you see regedit on the list, right-click on it and select Run as administrator
    3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

    4. Once selected, click File > Export....
    5. Change the Save as type: to Registry Hive Files (*.*)
    6. Name this file SideBySide (with no file extension) and save it to your Desktop.
    7. Right click on the SideBySide file and choose Send To -> Compressed (zipped) Folder.
    8. Attach the zip with your reply.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  19. #19

    Re: [Win7SP1 x86] kb4022719 fails to install

    sidebyside hive attached as per instructions
    Attached Files Attached Files

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