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  1. #41
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Go ahead and try the cleanup again, if it fails zip and attach CBS.log and SetupAPI.dev.log
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.


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  2. #42

    Re: [Win7SP1 x86] kb4022719 fails to install

    Hi, still failed to clean up on reboot at 7% both files on sendspace https://www.sendspace.com/filegroup/djRD%2B6zUE3ehhqmhcALHJg


  3. #43
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Code:
    >>>  [Uninstall Driver Updates]
    >>>  Section start 2017/08/28 21:05:29.865
          cmd: C:\Windows\servicing\TrustedInstaller.exe
         sto: Driver Update Context:
         sto:      Image State        = Specialized
         sto:      Image Architecture = x86
         sto:      Transaction        = CbsDriversAndPrimitives
         sto:      Driver Updates     = 22
         inf: Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_0f270afbc8c5ffab\usbstor.inf' ([strings])
    !!!  sto: Failed to find driver update 'C:\Windows\WinSxS\x86_netrndis.inf_31bf3856ad364e35_6.1.7601.17887_none_c9815031a444c324\netrndis.inf' in Driver Store. Error = 0x00000490
    <<<  Section end 2017/08/28 21:05:42.111
    <<<  [Exit status: FAILURE(0x00000490)]
    Command Prompt

    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      pnputil -a C:\Windows\WinSxS\x86_netrndis.inf_31bf3856ad364e35_6.1.7601.17887_none_c9815031a444c324\netrndis.inf

    4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
    5. Paste (Ctrl+V) it into your next post please.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  4. #44

    Re: [Win7SP1 x86] kb4022719 fails to install

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>pnputil -a C:\Windows\WinSxS\x86_netrndis.inf_31bf3856ad364e
    35_6.1.7601.17887_none_c9815031a444c324\netrndis.inf
    Microsoft PnP Utility
    Processing inf : netrndis.inf
    Driver package added successfully.
    Published name : oem14.inf

    Total attempted: 1
    Number successfully imported: 1

    C:\Windows\system32>

  5. #45
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Very good.

    Go ahead and try the cleanup again, if it fails zip and attach CBS.log and SetupAPI.dev.log
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  6. #46

    Re: [Win7SP1 x86] kb4022719 fails to install

    Failed again at 7% logs attached
    Attached Files Attached Files

  7. #47

    Re: [Win7SP1 x86] kb4022719 fails to install

    Sorry forgot cbs log https://www.sendspace.com/file/ihfrfh

  8. #48

    Re: [Win7SP1 x86] kb4022719 fails to install

    I preguessed you next fix , do we have to go through all 22 inf files to fix this do you think?

  9. #49
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Since you've got the process down, go ahead and give it a shot :)
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  10. #50

    Re: [Win7SP1 x86] kb4022719 fails to install

    This might take some time, will get back to you when I have done all of them
    zcomputerwiz says thanks for this.

  11. #51

    Re: [Win7SP1 x86] kb4022719 fails to install

    Finally have done all 22 logs attached, do you need the cbs log or can I just go for a clean up again as its grown now the 3.95 gb Regards
    Attached Files Attached Files

  12. #52
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Go ahead and try the cleanup, if it fails post the logs again.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  13. #53

    Re: [Win7SP1 x86] kb4022719 fails to install

    Tried to do the deep clean went up to 30% rebooted ,then went to 32% and I got the blue crash dump screen,rebooted and it did the same , went into safe mode and it then came up with failed reverting changes , its back running again but it wiped the audigy drivers which I have had to reinstall , logs attached, will send cbs log link in next post.
    Attached Files Attached Files

  14. #54

    Re: [Win7SP1 x86] kb4022719 fails to install

    Cbs .zip is at https://www.sendspace.com/file/g4ga2v

  15. #55
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Try installing the latest AMD chipset drivers here: Chipset
    Get the latest SoundBlaster Audigy drivers for your particular card here: Creative Worldwide Support
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  16. #56

    Re: [Win7SP1 x86] kb4022719 fails to install

    Hi, have installed latest amd chipset drivers but apparently there is a bug in the audigy drivers if you try and uninstall them which produces a blue screen error, is this the problem I am seeing ? Is it easier to uninstal the audigy drivers , try the deep clean again ?

  17. #57
    zcomputerwiz's Avatar
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    Re: [Win7SP1 x86] kb4022719 fails to install

    That seems to be the case, go ahead and try it out :)
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  18. #58

    Re: [Win7SP1 x86] kb4022719 fails to install

    Will not be able to access computer for about 10days so will try above after that.
    zcomputerwiz says thanks for this.

  19. #59

    Re: [Win7SP1 x86] kb4022719 fails to install

    Hi, uninstalled Audigy drivers and tried deep clean again, got to 100% and spent about 10 minutes in this stage, then said cleaning up so looks like it finally completed, reinstalled the audio drivers and all seems fine . Thanks for your help
    Regards
    zcomputerwiz says thanks for this.

  20. #60
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    Re: [Win7SP1 x86] kb4022719 fails to install

    Great job! Thanks for the feedback :)
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

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