[SOLVED] [Win7SP1 x64] KB3126587 install fails with error 0x800b0100

swimmingmateo · Jun 21, 2017

Having trouble installing this update manually or through windows update (WSUS).

Installation Failure: Windows failed to install the following update with error 0x800b0100: Security Update for Windows (KB3126587).

I ran SFCFix.exe and got this output:

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2017-06-21 10:06:25.812
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          1
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-06-21 10:18:40.197
----------------------EOF-----------------------

I then ran the System Update Readiness tool (Windows6.1-KB947821-v34-x64.msu) and the logs are in the CBS.zip file attached to this post. The CheckSUR.log shows a few corrupted files but I have no idea how to go about fixing them.

Thank you for any help you can give me with this.

edit: The CheckSUR log is fairly small so I decided to just put it inline here. Hope that's ok.

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-06-21 10:51


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_136_for_KB3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: E"hƒÄÀx`6öã<~?žü•´bpö?ù0 óÓ`f?Ã|Ýh÷ýdÃâ�$9fÃ â_ÇmÃ@Í¯ƒœ
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_38_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_58_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_59_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_61_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum        Line 1: ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_63_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_64_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_78_for_KB3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_91_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat        
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_for_KB3042058_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat        


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f)    CSI Manifest Failed Catalog Check    0x00000000    winsxs\Manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.18059_none_8ad172a1f8cc0479.manifest    amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.18059_none_8ad172a1f8cc0479    


Summary:
Seconds executed: 1472
 Found 11 errors
  CSI Manifest Failed Catalog Check Total count: 1
  CBS MUM Corrupt Total count: 2
  CBS Catalog Corrupt Total count: 8


Unavailable repair files:
    winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.18059_none_8ad172a1f8cc0479.manifest
    servicing\packages\Package_136_for_KB3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_38_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_58_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_59_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_61_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_63_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_64_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_78_for_KB3042058~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_91_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB3042058_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_136_for_KB3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_38_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_58_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_59_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_61_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_63_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_64_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_78_for_KB3042058~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_91_for_KB3097966~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB3042058_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat

swimmingmateo · Jun 21, 2017

I did a bit of reading and managed to fix this problem. Manifest files appear to be xml, and after verifying the corrupted manifest file was indeed garbage data I copied a valid amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.18059_none_8ad172a1f8cc0479.manifest file from c:\windows\winsxs\manifests on a working system to the following directory on the system with the error:

c:\windows\temp\checksur\manifests

I then copied the *.mum and *.cat files listed in the c:\windows\logs\cbs\checksur.log file from c:\windows\servicing\packages on a working system to the following directory on the system with the error:

c:\windows\temp\checksur\packages

I then ran the windows6.1-kb947821-v34-x64.msu System Update Readiness Tool on the system with the error and it used these valid files to fix the system. This can be confirmed by looking at the new c:\windows\logs\cbs\checksur.log file.

I am now able to install update kb3126587 and things look to be fine now.

This link helped me and hopefully will help others stumbling onto my thread: https://support.microsoft.com/en-us/help/2700601/how-to-fix-errors-found-in-the-checksur.log

I'm marking this thread as solved, hopefully it'll help someone.

BrianDrab · Jun 24, 2017

Thanks for letting us know!

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[SOLVED] [Win7SP1 x64] KB3126587 install fails with error 0x800b0100

swimmingmateo

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