K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 1, 2017 #1 I get this error: Windows update "Update for Windows (KB3134760)" could not be installed because of error 2147942438 "Reached the end of the file." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\kwalton\Downloads\Win7AndW2K8R2-KB3134760-x64.msu" ") thanks
I get this error: Windows update "Update for Windows (KB3134760)" could not be installed because of error 2147942438 "Reached the end of the file." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\kwalton\Downloads\Win7AndW2K8R2-KB3134760-x64.msu" ") thanks
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 24, 2017 #2 Re: Unable to install KB3134760 Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
Re: Unable to install KB3134760 Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 24, 2017 #3 Re: Unable to install KB3134760 BrianDrab said: Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance? Click to expand... Yes, please.
Re: Unable to install KB3134760 BrianDrab said: Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance? Click to expand... Yes, please.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 24, 2017 #4 Re: Unable to install KB3134760 OK, please start with the following. SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Re: Unable to install KB3134760 OK, please start with the following. SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 24, 2017 #5 Re: Unable to install KB3134760 Here is the log. Attachments cbs.zip 676.6 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 24, 2017 #6 Re: Unable to install KB3134760 Thanks. Now do the following. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Re: Unable to install KB3134760 Thanks. Now do the following. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 24, 2017 #7 Re: Unable to install KB3134760 done Attachments Checksur.log 16 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 25, 2017 #8 Re: Unable to install KB3134760 Did it run to completion? Sometimes it takes a long time to run. The log looks cut off. Can you run it again and then provide the resulting log?
Re: Unable to install KB3134760 Did it run to completion? Sometimes it takes a long time to run. The log looks cut off. Can you run it again and then provide the resulting log?
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 25, 2017 #9 Re: Unable to install KB3134760 Here is the full log. Attachments CheckSUR.log 33.5 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 25, 2017 #10 Re: Unable to install KB3134760 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCFix.zip 41.1 KB · Views: 5
Re: Unable to install KB3134760 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 25, 2017 #11 Re: Unable to install KB3134760 attached Attachments SFCFix.txt 22.3 KB · Views: 2
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 25, 2017 #12 Re: Unable to install KB3134760 Please do the following again. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Re: Unable to install KB3134760 Please do the following again. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 25, 2017 #13 Re: Unable to install KB3134760 Attached Attachments CheckSUR.log 19.3 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 25, 2017 #14 Re: Unable to install KB3134760 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCFix.zip 3.1 KB · Views: 2
Re: Unable to install KB3134760 Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 25, 2017 #15 Re: Unable to install KB3134760 Attached Attachments SFCFix.txt 4.1 KB · Views: 0
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 25, 2017 #16 Re: Unable to install KB3134760 Please do the following again. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Re: Unable to install KB3134760 Please do the following again. Step#1 - System Update Readiness Tool (SUR) 1. Download and run the following file. 2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel. 3. You will get an Installation Complete screen when it's done running. 4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 26, 2017 #17 Re: Unable to install KB3134760 done Attachments CheckSUR.log 6.3 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 26, 2017 #18 Thanks. Please do the following. SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Thanks. Please do the following. SFC Scan Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each sfc /scannow Wait for this to finish before you continue copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt This will create a file, cbs.txt on your Desktop. Please attach this to your next post. Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
K KeithWalton Contributor Joined Jun 1, 2017 Posts 14 Jun 27, 2017 #19 attached Attachments cbs.zip 822.1 KB · Views: 1
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Jun 28, 2017 #20 Thanks. Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCFix.zip 591.5 KB · Views: 2
Thanks. Please do the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please