I am running Windows 8.1 on an ASUS X555L laptop. My original problem was that the Intel True Key program stopped working. When I tried to open True Key, the window opened but it just appeared to hang, with a continually spinning wheel. I tried reinstalling True Key but it still would not work, also by this time I noticed that my browser home page had been hijacked by 'Launchpage.org'. This applied to all three browsers on my system, viz. Firefox (my normally preferred browser), Google Chrome and Internet Explorer. So I decided to run System Restore to roll back to an earlier Restore Point when True Key was working and my browsers' start pages had not been hijacked. However, when System Restore finished, it displayed an error message saying that the process had failed to restore the system to the restore point, because one or more files were corrupt, etc.
I ran sfc \scannow in a Command Prompt window with Admin privileges. After sfc \scannow had completed the following message was displayed:
"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios."
Examination of the CBS log file revealed that two files were corrupt, although there appeared to be multiple incidents of each file. The two files were:
MSDTC.LOG
Amd64\CNBJ2530.DPB
I then ran SFCFix from Tech tool store and that appears to have fixed one of the corrupt files (Amd64\CNBJ2530.DPB) but not the other one (MSDTC.LOG). This does appear to have fixed my problem with True Key and I also seem to have been able to reset my browsers' home pages now. However, I still can't restore my system to any of the Restore Points using System Restore and I suspect that is because MSDTC.LOG is corrupt.
I have attached the SFCFix.txt file in accordance with Sysnative's Windows Update Forum Posting Instructions. Presumably the CBS.zip file is too large to attach to this post, since the instructions for attaching it did not work. So after I have posted this thread I will attempt to use the large file uploader to upload the CBS.zip file.
