[SOLVED] [Win7 x86] Can't install SP1, SFCFIX not giving detailed log

tomasi · May 16, 2017

I was very pleased to find this forum, as OS reinstall is not a choice for me:huh:.

My Win7 (32bit) is still not able to install SP1 after these years (all other windows updates ok!),
---Eventlog
Changes to an update(Service Pack for Microsoft Windows (KB976932)) failed during Service Pack installation.
Identity: Package_for_KB976932~31bf3856ad364e35~x86~~6.1.1.17514
Error Code: 0x8000ffff
Target State: 7.

setupapi.app.log has these rows so I am assuming file corruption... CBSLOGs attached in zip

---- inf/setupapi.app.log--
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usbport.inf_x86_neutral_36dcabb60af69b68\usbuhci.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usbport.inf_x86_neutral_36dcabb60af69b68\usbport.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usb.inf_x86_neutral_d30dae84172297e2\usbhub.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usbport.inf_x86_neutral_36dcabb60af69b68\usbehci.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usbport.inf_x86_neutral_36dcabb60af69b68\usbd.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_9d88b35623781f49\USBSTOR.SYS'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\wvpchbus.inf_x86_neutral_4081b3954d367047\vpchbus.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\wvpchbus.inf_x86_neutral_4081b3954d367047\vpchbuspipe.dll'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\vpcusb.inf_x86_neutral_55a9e62c3e7d51a4\vpcusb.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\usbport.inf_x86_neutral_36dcabb60af69b68\usbohci.sys'
!!! cpy: Error 160: One or more arguments are not correct.
!!! cpy: Store copy Not NT5 signed 'C:\Windows\System32\DriverStore\FileRepository\sffdisk.inf_x86_neutral_130f79da61a126bb\sffp_sd.sys'
!!! cpy: Error 160: One or more arguments are not correct.

I was not able to get any more detailed info from SFCFIX; what should I do to get more logs ?

-- SFCFix - log in desktop folder

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-15 00:51:47.423
Microsoft Windows 7 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 4
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-05-15 00:52:01.957
----------------------EOF-----------------------

tomasi · May 17, 2017

Help - Is there some information missing from my thread as there are no replies?

BrianDrab · May 22, 2017

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

tomasi · May 23, 2017

yes please

BrianDrab · May 23, 2017

Can you zip/attach the following file for me?
C:\Windows\Inf\setupapi.dev.log

tomasi · May 23, 2017

Here you go
View attachment setupapilog.zip

BrianDrab · May 23, 2017

OK, let's start here. Please attempt to install the Service Pack again. When it fails, please zip up and attach the following file.
c:\windows\logs\cbs\cbs.log

tomasi · May 24, 2017

View attachment cccb.zip

done
tia

BrianDrab · May 24, 2017

OK, I see the issue. Do you have IIS installed on this client machine?

Code:

2017-05-24 07:58:07, Info                  CBS    Trying to uninstall a component from a non-owner, Component: x86_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_0.0.0.0_none_34c36871fcfc9382, version: 6.1.7600.16385, owner:Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~x86~~6.1.7600.16385.IIS-HttpErrors [HRESULT = 0x8000ffff - Unknown Error]

Also I will need to see your components hive.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

tomasi · May 29, 2017

hi, I have both bad and good news - first sorry for the delay and not following your request earlier...

After you discovered IIS has the broken component, I noticed IIS is no more needed by me, so was too eager and I uninstalled IIS component from Win7 (add remove features) AND tried SP1 installer again.. good new is SP1 installation started ok. BUT... bad news is, after install rebooted machine something went wrong, I cannot login.

Currently Windows login is not possible - it gives an error dialog BAD IMAGE
" \windiows\system32\rpcrtremote.dll is either not designed to run on windows or it contains an error"

I have dual booted my system into win10 drive so luckily I can easily access the broken win7 installation - ntfs drive called D:

please look requested components file attached here Download multiple files from Sendspace.com - send big files the easy way
also there is a new
zip password for "comp.zip" is protected000 and another zip file windows/logs/cbs

BrianDrab · May 29, 2017

Yeah...we really should have fixed that error before you attempted that. Before we continue, see if you can get past that error by doing the following. Let me know.

1) Turn off your computer and turn it back on2) When it begins to turn on, tap F8 on your keyboard. Keep tapping about a second apart until the boot menu with options comes up.
3) Use your up and down keys to control and press ENTER on Disable Driver Signature Enforcement.

tomasi · Jun 4, 2017

Awsome, DISABLE DRIVER SIGNATURE ENFORCEMENT allowed reboot to continue SP install from 30%... "preparing to configure windows.."
After a while, another restart, I selected DISABLE DRIVER SIGNATURE ENFORCEMENT just in case and now WINVER.EXE says SP1 is there.

However one issue remains; "not running genuine windows"
ox8004fe21

I try to follow their instructions on https://www.microsoft.com/genuine/validate/DownloadValidationSupport.aspx?displaylang=fi

Any tips for this one?

tomasi · Jun 4, 2017

update: after a few reboots and upgrading IE9 to IE11, windows genuine error does not seem to be an issue any more..?!!!

Is this possible, is it now working.. :) THANKS! I will keep you posted in any issues raise

BrianDrab · Jun 5, 2017

Awesome news! I'm glad it worked out for you. Take care.

tomasi · Jun 6, 2017

Any tips for windows activation issue; dialog appears this is not genuine windows..
When I click the link its not working.

I am afraid I cannot locate the productkey or get new one, this one I received ages ago from microsoft partner program, they do not seem to have win7 keys there anymore, just win10 keys

(

BrianDrab · Jun 6, 2017

Have you tried calling Microsoft on this issue?

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[SOLVED] [Win7 x86] Can't install SP1, SFCFIX not giving detailed log

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