[SOLVED] [Win7SP1Ult x64] error 0x800736B3 for KB4015549 and KB4019264

newtond · May 14, 2017

Hello all,

This machine has been taking all updates fine up until April when all other updates downloaded and installed fine except
for KB4015549(April, 2017 Security Monthly Quality Rollup for Windows 7 for x64-based Systems).I ignored it and waited until the
release of the May rollup. Again all the other updates downloaded and installed fine expect for the the May rollup (KB4019264).
It downloads but every time it tries to install it shows "Creating restore point" and it comes back as failed with error 0x800736B3 after 1 minute or so.

Things I've tried:
•Manually downloading and installing the update: Failed
•sfc /scannow: "Windows Resource Protection did not find any integrity violations."
•Windows Update Troubleshooting Tool: Ran with no errors but didn't fix the problem.
•Windows Update Readiness Tool (KB947821): Ran fine. But error persisted when trying to update the rollup package.
•Windows Update Diagnostic Tool (FixIt - WindowsUpdateDiagnostic.diagcab):Shows "Windows update error 0x80070490(2017-05-14-T01_41_57P)" NOT FIXED
•FRST64: see attached zip
•SFCFix: Summary below. Zip attached
SFCFix version 42.32768.0.0 by niemiro.
Start time: 2017-05-14 13:15:08.431
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 42.32768.0.0 by niemiro has completed.
Currently storing 0 datablocks.[
Finish time: 2017-05-14 13:15:34.370
----------------------EOF-----------------------

View attachment SFCFix (2017-05-14 13'15'34.371).zip
View attachment FRST.zip
View attachment 26084

Thank for your support.

Newton

BrianDrab · May 18, 2017

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

newtond · May 18, 2017

Hello Brian,

Yes. I still need your help on this issue.

Many thanks,

Newton

BrianDrab · May 18, 2017

OK, please do the following. Attempt to install one of the failing updates. Once it fails, please zip up and attach your c:\windows\logs\cbs\cbs.log

Thanks.

newtond · May 18, 2017

Hello Brian,

Attached the requested log generated after a new attempt to install the update that failed as before.
The zip was too big (10MB) So I had to use RAR. I hope it's ok.

Many thanks,

Newton

View attachment CBS.rar

BrianDrab · May 18, 2017

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

newtond · May 18, 2017

Hello,

Here is the result:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-18 21:45:44.153
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\newtond\Desktop\SFCScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_8b6809c38f2fba9a035a9c791977eb1e_31bf3856ad364e35_6.1.7601.23572_none_66518a604d362cf9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_8b6809c38f2fba9a035a9c791977eb1e_31bf3856ad364e35_6.1.7601.23572_none_66518a604d362cf9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-05-18 21:45:44.674
Script hash: xR3kJbnZI1e3yK9LVX3T3ruCDwuj6F20TbjjNhXp3UA=
----------------------EOF-----------------------

Thank you,

Newton

BrianDrab · May 18, 2017

Attempt to install the update again. If it fails, please provide an updated CBS.log.

newtond · May 18, 2017

Hello,

New attempt failed with the same error.
Attached the requested log file.

View attachment CBS2.rar

Many thanks,

Newton

BrianDrab · May 18, 2017

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

newtond · May 18, 2017

Hello,

The result for the last script:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-18 23:33:39.817
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\newtond\Desktop\SFCScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_8ff11e67e49280b2687c1e817053d86d_31bf3856ad364e35_6.1.7601.23572_none_dda3d7af28a649a7.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_8ff11e67e49280b2687c1e817053d86d_31bf3856ad364e35_6.1.7601.23572_none_dda3d7af28a649a7.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2017-05-18 23:33:40.303
Script hash: qKlyI2TnEJcuhyNQY4/JWfyyrVSkAqQAHeDqCtYFCho=
----------------------EOF-----------------------

Thank you,

Newton

BrianDrab · May 18, 2017

Looks good. Attempt the install again and post log if it fails.

newtond · May 18, 2017

Hello,

It failed. Log attached.

View attachment CBS3.rar

Thank you,

Newton

BrianDrab · May 18, 2017

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

newtond · May 19, 2017

Hello,

Below the result of the last script:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-19 11:54:34.575
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\newtond\Desktop\SFCScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_51465965f8f6827022da5079d9aec26d_6595b64144ccf1df_1.0.7601.23545_none_346214f68ccbfa53.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_51465965f8f6827022da5079d9aec26d_6595b64144ccf1df_1.0.7601.23545_none_346214f68ccbfa53.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2017-05-19 11:54:35.099
Script hash: 80vcsHQEOEJ/kYxZEDXSPamrk5jXFxR3uuNj+6Uk554=
----------------------EOF-----------------------

Thank you,

Newton

BrianDrab · May 19, 2017

We're navigating our way through a corrupt update.
Attempt the install again and post log if it fails.

newtond · May 19, 2017

Hello,

Attempt failed with the same error.
Log attached:

View attachment CBS4.rar

Thank you,

Newton

newtond · May 19, 2017

BrianDrab said:
We're navigating our way through a corrupt update.
Attempt the install again and post log if it fails.

I'm glad I found you guys to help me navigate through this mess! I'll make your effort worth it.

BrianDrab · May 19, 2017

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

newtond · May 19, 2017

Hello,

Here is the result:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-19 22:44:40.059
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\newtond\Desktop\SFCScript.txt [0]

FileScan::
[0: 1] C:\Windows\servicing\Packages\Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514.cat
File is untraceable.
Found: QtR4nJLjbJs0qra+8Aob9kC1NaD9Eq0hdRfU6JFMB0o=
Version number not available.
Trace not available.

[1: 1] C:\Windows\servicing\Packages\Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514.mum
File is untraceable.
Found: VqTONY5553yNNRdZuqNSO/I2/Gx6IaYd5tQr1lzGshA=
Version number not available.
Trace not available.

[2: 1] C:\Windows\servicing\Packages\Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514.cat
File is untraceable.
Found: 6toW+AOpqquxn9TuGZ0mQ/xL/rU3C3K1SsKqYoFnlDU=
Version number not available.
Trace not available.

[3: 1] C:\Windows\servicing\Packages\Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514.mum
File is untraceable.
Found: nMbDgpAdnGIBtd0Muv9CB2qdhtvtJVSs8azJEvS+dbU=
Version number not available.
Trace not available.

[4: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514.cat
File is untraceable.
Found: QtR4nJLjbJs0qra+8Aob9kC1NaD9Eq0hdRfU6JFMB0o=
Version number not available.
Trace not available.

[5: 1] C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514.cat
File is untraceable.
Found: 6toW+AOpqquxn9TuGZ0mQ/xL/rU3C3K1SsKqYoFnlDU=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2017-05-19 22:44:40.823
Script hash: YVoOGO2i+ph8TXJuOrVvVPYW98/MrhX25W1iIF0aByQ=
----------------------EOF-----------------------

Thank you,

Newton

[SOLVED] [Win7SP1Ult x64] error 0x800736B3 for KB4015549 and KB4019264

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