[Win7SP1 x64] (KB975932) update error 0x80004005

Hundraår · Apr 28, 2017

Windows 7 sp 1 will not uppdate. error message "0x80004005". Have tried everything from this guide: Steps to take before installing Windows 7 Service Pack 1
I tried with my antivirus software uninstalled completely. Tried the update readiness tool etc.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-28 13:27:53.561
Microsoft Windows 7 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 8
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-04-28 13:52:04.864
----------------------EOF-----------------------

The CBS folder will not be uploaded so I have shared it here: Dropbox - CBS.rar

BrianDrab · May 5, 2017

Hi and welcome to Sysnative. Sorry for the delay. Do you still need assistance? So we are meeting expectations I also wanted to let you know that I will be on vacation until May 10th. There are other helpers that may pick up the this thread but if they don't you can expect a response on the 10th or 11th at the latest.

Please let me know however if you still need assistance and I'll check back in at that time.

Thank you.

Hundraår · May 11, 2017

Yes, this is still a problem, no hurry though. Sorry for my delayed answear as well.

BrianDrab · May 11, 2017

No problem. I see your issue.

Code:

2017-04-27 16:42:09, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db04001, component: amd64_microsoft-windows-fsutil.resources_31bf3856ad364e35_6.1.7600.16385_fi-fi_64051486ddcb1650, owner: Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~fi-FI~6.1.7600.16385.Windows Foundation Language Pack [HRESULT = 0x80004005 - E_FAIL]

I'd like to take a look at your registry hives before providing a fix.

Retrieve Components/Software Hives
Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
You can close any open windows you have as well as the RegBack program now.

Hundraår · May 13, 2017

Private pm sent with dropbox link.

BrianDrab · May 14, 2017

Thanks. Please attempt the following.

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:982018

4. Let me know if it says it was successful or if there are any errors.

Hundraår · May 14, 2017

Seems to be successful, it did not specifically say, just did a restart.

BrianDrab · May 14, 2017

Good, attempt the SP1 upgrade again and if it fails, provide me with an updated CBS.log.

Hundraår · May 14, 2017

Update unsuccessful, same error message. The new cbs folder: Dropbox - sp1

Can't remember if I was supposed to run some program before I sent you that.

BrianDrab · May 14, 2017

Actually it's referencing a different component.

Code:

2017-05-14 19:35:32, Error                 CBS    Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db04001, component: msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7600.16385_fi-fi_3bb31dd6ad8660dc, owner: Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~fi-FI~6.1.7600.16385.Windows Foundation Language Pack [HRESULT = 0x80004005 - E_FAIL]

Are you able to uninstall your Finish language pack? Once the Service Pack gets installed we can re-install it.

Hundraår · May 18, 2017

No, I do not seem to be able to since I only have Win 7 Home Premium Which locks it to the original language. I found a way with a third party system: "http://www.intowindows.com/how-to-install-language-pack-in-windows-7-home-premium/" Do you think this would work?

BrianDrab · May 18, 2017

I found a way with a third party system: "http://www.intowindows.com/how-to-install-language-pack-in-windows-7-home-premium/" Do you think this would work?

No I wouldn't do that. Let's try something else. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Hundraår · May 18, 2017

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-18 19:10:04.271
Microsoft Windows 7 - amd64
Using .txt script file at C:\Users\Axel\Desktop\SFCScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7600.16385_fi-fi_3bb31dd6ad8660dc.

Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7600.16385_fi-fi_3bb31dd6ad8660dc.

Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7600.16385_fi-fi_3bb31dd6ad8660dc with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-05-18 19:10:07.204
Script hash: w4rSOSXcTVv9P6/G95xjZB2Nypda32djv0zKX+yC8gI=
----------------------EOF-----------------------

BrianDrab · May 18, 2017

Good, attempt the SP1 upgrade again and if it fails, provide me with an updated CBS.log.

Hundraår · May 21, 2017

Update unsuccessful
dropbox link: Dropbox - sp1

BrianDrab · May 21, 2017

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Hundraår · May 22, 2017

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-22 21:43:13.142
Microsoft Windows 7 - amd64
Using .txt script file at C:\Users\Axel\Desktop\SFCScript.txt [1]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.

Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7600.16385_fi-fi_3bb31dd6ad8660dc.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-05-22 21:43:19.117
Script hash: w4rSOSXcTVv9P6/G95xjZB2Nypda32djv0zKX+yC8gI=
----------------------EOF-----------------------

BrianDrab · May 22, 2017

Attempt the SP1 upgrade again and if it fails, provide me with an updated CBS.log.

Hundraår · May 30, 2017

I am so sorry for the delay. Update unsuccessful.
dropbox link: Dropbox - sp1

BrianDrab · May 30, 2017

It doesn't appear that you performed the steps in Post#16 properly. Can you re-do?

[Win7SP1 x64] (KB975932) update error 0x80004005

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