1. #1

    [Win8.1Home] DISM Error 582 - Can't upgrade to Win8.1 PRO

    This all started when i needed to upgrade to the pro version of 8.1 (for the group policy editor). The update fails with something went wrong message. Sfc also fails about half way thru. I tried to do an image repair and i get the error below. I have also attached the DISM log.. Im not sure whats going on. Any help is appreciated...



    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]


    Error: 582


    An illegal character was encountered. For a multi-byte character set this includ
    es a lead byte without a succeeding trail byte. For the Unicode character set th
    is includes the characters 0xFFFF and 0xFFFE.


    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


    C:\Windows\system32>
    Attached Files Attached Files


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,167

    Re: [Win8.1Home] DISM Error 582 - Can't upgrade to Win8.1 PRO

    Hi and welcome to Sysnative. Seems you have some registry corruption. Please do the following.

    Retrieve Components Hive
    1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
    2. Please copy this file to your desktop.
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
    3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
    4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.

  3. #3

    Re: [Win8.1Home] DISM Error 582 - Can't upgrade to Win8.1 PRO


  4. #4
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,167

    Re: [Win8.1Home] DISM Error 582 - Can't upgrade to Win8.1 PRO

    OK, I can see the corruption. Let's see if we can fix it.

    [Win8.1Home] DISM Error 582 - Can't upgrade to Win8.1 PRO-capture-jpg


    Please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

Similar Threads

  1. Win8.1 error on update
    By siucdude in forum Windows Update
    Replies: 1
    Last Post: 09-11-2015, 05:46 PM
  2. [SOLVED] Win8.1 pro x64 DISM 0x800f0906 source files could not be downloaded
    By BigPig in forum Windows Update
    Replies: 7
    Last Post: 08-19-2015, 01:30 PM
  3. Replies: 10
    Last Post: 07-22-2015, 01:38 PM
  4. Replies: 1
    Last Post: 07-15-2015, 03:33 PM
  5. Win8.1 Error 80072EFE, and sfc/dism failures
    By mark_sa in forum Windows Update
    Replies: 0
    Last Post: 05-15-2014, 08:30 AM

Log in

Log in