1. #1

    [Win7 x64] Can't install SP1 - Unable to locate repair files: PA*~1.mum and PA*~1.cat

    Hello,

    I am receiving "files missing" or "files not found" message when attempting to upgrade my Sony Vaio laptop from Windows 7 to Windows 7 SP1.
    After running SUR, the repair files listed below come up as "unavailable":

    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2017-02-26 09:45


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\PA009E~1.MUM Line 1:
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\PA009E~1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\PA333B~1.MUM Line 1:
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\PA333B~1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\PAD31E~1.MUM Line 1:
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\PAD31E~1.cat


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store


    Summary:
    Seconds executed: 1929
    Found 6 errors
    CBS MUM Corrupt Total count: 3
    CBS Catalog Missing Total count: 3


    Unavailable repair files:
    servicing\packages\PA009E~1.mum
    servicing\packages\PA009E~1.mum
    servicing\packages\PA333B~1.mum
    servicing\packages\PA333B~1.mum
    servicing\packages\PAD31E~1.mum
    servicing\packages\PAD31E~1.mum
    servicing\packages\PA009E~1.cat
    servicing\packages\PA009E~1.cat
    servicing\packages\PA333B~1.cat
    servicing\packages\PA333B~1.cat
    servicing\packages\PAD31E~1.cat
    servicing\packages\PAD31E~1.cat

    I have not had any success locating these packages. I have also looked on the Repair Disk for Windows 7 to no avail.

    Your forum has helped many people and I hope you can help me as well.

    Thank you


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  2. #2

    Join Date
    Oct 2014
    Posts
    10,614

    Re: [Win7 x64] Can't install SP1 - Unable to locate repair files: PA*~1.mum and PA*~1

    Hi and welcome to Sysnative. That doesn't look normal. Please start with the following.

    Retrieve Components/Software Hives
    Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.
    • Please download the Freeware RegBak from here: Acelogix Software - Download products
      You will find it at the bottom of the page that the link brings you to.
    • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
    • Click the New Backup button. Accept the defaults and simply click Start.
    • When it says Finished successfully, click the Close button.
    • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
    • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
    • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
    • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
    • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
    • You can close any open windows you have as well as the RegBack program now.

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