W waldo Active member Joined Oct 12, 2015 Posts 32 Mar 13, 2017 #1 Hi, Unable to repair an office installation. sfc /scannow gives errors - CBS.log in attachment Ran SFCFix : SFCFix has crashed - sthg has gone horribly wrong and SFCFix has crashed. Thank you for your help Attachments CBS.zip 498.6 KB · Views: 1
Hi, Unable to repair an office installation. sfc /scannow gives errors - CBS.log in attachment Ran SFCFix : SFCFix has crashed - sthg has gone horribly wrong and SFCFix has crashed. Thank you for your help
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Mar 13, 2017 #2 Re: unable to repair office Please start with the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please Attachments SFCFix.zip 279.1 KB · Views: 2
Re: unable to repair office Please start with the following. Step#1 - SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
W waldo Active member Joined Oct 12, 2015 Posts 32 Mar 13, 2017 #3 Re: unable to repair office Hi, thank you for your help - SFCFix.txt SFCFix version 3.0.0.0 by niemiro. Start time: 2017-03-13 13:55:49.081 Microsoft Windows 10 Build 14393 - amd64 Using .zip script file at C:\Users\A\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll to C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll. Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys to C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys. Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll. Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui to C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui. Successfully restored ownership for C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll Successfully restored permissions on C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-03-13 13:55:49.846 Script hash: 0qH3WVHgdL9YR+ZjEu9HhyUfTYM966eZoF5GU2F4KZ4= ----------------------EOF-----------------------
Re: unable to repair office Hi, thank you for your help - SFCFix.txt SFCFix version 3.0.0.0 by niemiro. Start time: 2017-03-13 13:55:49.081 Microsoft Windows 10 Build 14393 - amd64 Using .zip script file at C:\Users\A\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll Successfully took permissions for file or folder C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll to C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll. Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys to C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys. Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll to C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll. Successfully copied file C:\Users\A\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui to C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui. Successfully restored ownership for C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll Successfully restored permissions on C:\WINDOWS\Winsxs\x86_microsoft-windows-speechengine_31bf3856ad364e35_10.0.14393.0_none_c013ed2df8377401\spsrx.dll Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_net1yx64.inf_31bf3856ad364e35_10.0.14393.0_none_190466223b2b61ad\e1y60x64.sys Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-restartmanager_31bf3856ad364e35_10.0.14393.0_none_ada9d3463ad14087\RstrtMgr.dll Successfully restored ownership for C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui Successfully restored permissions on C:\WINDOWS\Winsxs\amd64_microsoft-windows-m..yer-setup.resources_31bf3856ad364e35_10.0.14393.0_en-us_0c70d859e9737f2f\setup_wm.exe.mui PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 4 datablocks. Finish time: 2017-03-13 13:55:49.846 Script hash: 0qH3WVHgdL9YR+ZjEu9HhyUfTYM966eZoF5GU2F4KZ4= ----------------------EOF-----------------------
W waldo Active member Joined Oct 12, 2015 Posts 32 Mar 13, 2017 #4 Re: unable to repair office Hi, ran sfc /scannow - verification was OK. Succeeded in repairing the Office install. Thank you !
Re: unable to repair office Hi, ran sfc /scannow - verification was OK. Succeeded in repairing the Office install. Thank you !
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,132 Location United States Mar 13, 2017 #5 Re: unable to repair office No problem. Take care.