[WinSBServer2011 SP1] Update keeps reverting. DriverUpdateInstallUpdates

sphinx · Feb 20, 2017

Hello,
for some month a'm having some problems with a SBS2011 installation. I need to get SP1 working but can't figure out a way to fix the errors i have.
The update starts but after the reboot it reverts everything back because something failed.

The CBS Log shows this:

Code:

2016-12-08 13:19:34, Info                  CBS    INSTALL index: 64, phase: 1, result 32, inf: WUDFUsbccidDriver.inf
2016-12-08 13:19:34, Info                  CBS    DriverUpdateInstallUpdates failed [HRESULT = 0x80070020 -  ERROR_SHARING_VIOLATION]
2016-12-08 13:19:34, Error                 CBS    Doqe: Failed  installing driver updates [HRESULT = 0x80070020 -  ERROR_SHARING_VIOLATION]
2016-12-08 13:19:34, Info                  CBS    Perf: Doqe: Install ended.
2016-12-08 13:19:34, Info                  CBS    Failed installing  driver updates [HRESULT = 0x80070020 - ERROR_SHARING_VIOLATION]
2016-12-08 13:19:34, Error                 CBS    Shtd: Failed while  processing non-critical driver operations queue. [HRESULT = 0x80070020 -  ERROR_SHARING_VIOLATION]
2016-12-08 13:19:34, Info                  CBS    Shtd: Rolling back KTM, because drivers failed.

So if i read it correctly the problem is that the updated trys to install a newer WUDFUsbccidDriver.inf driver but fails. OK the WUDFUsbccidDriver.inf is for smart card devices, no such thing is installed. And this thing is a windows core driver, so nothing i can try to update on its own.

SFC /Scannow doesn't find any errors.

One thing i can tell is this server has a history. 3 years ago a failed script deleted the whole %windir%\system32 folder. The server worked normal for quite some time till it was noticed, but there was not longer a backup available to recover the system 32 folder. After copying a system32 folder from another SBS2011, and 3 - 5 runs auf SFC /Scannow the server was back in a normal state and since then it worked without anything happening.
Under System32 there is the DriverStore\FileRepository folder in there is a folder with the WUDFUsbccidDriver.inf. So i'm thinking it could be a problem with how the file is registered, maybe the file copied from a different system was another version?

The last solution would be to make a fresh install of the server and migrate everything from the old installation. But I hope that there is a way to sort this driver error out and maybe get the servicepack installation to finish.
Maybe someone with a better knowledge of the windows update an driver system can help me out.

zcomputerwiz · Feb 24, 2017

Re: SBS2011 SP1 - Update keeps reverting- DriverUpdateInstallUpdates

I think this can mean that the file is in use.

Are there any third party applications installed on this server? Would it be possible to attempt a clean boot (using MSCONFIG to turn off startup items and non Microsoft services)?

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[WinSBServer2011 SP1] Update keeps reverting. DriverUpdateInstallUpdates

sphinx

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zcomputerwiz

Windows Update Expert