[SOLVED] [WinServer2012] Standard WSUS Problems

WildPyro · Feb 17, 2017

I've had this server for a while, imaged back in 2014. Had a fresh copy of Windows Server 2012 Standard installed on it and it was updating just fine until I had to shut the server down for over a year at the end of 2015... Now when I power it back on, windows update just does not want to work. I tried multiple fixes I found around the web like deleting my SoftwareDistribution folder and running the WSUS Offline tool (Which did not help...) Here are the last few lines of my WindowsUpdate.log file:

Code:

2017-02-17    22:00:12:136     860    e90    Report    ***********  Report: Initializing static reporting data  ***********2017-02-17    22:00:12:136     860    e90    Report      * OS Version = 6.2.9200.0.0.196880
2017-02-17    22:00:12:136     860    e90    Report      * OS Product Type = 0x00000007
2017-02-17    22:00:12:151     860    e90    Report      * Computer Brand = HP
2017-02-17    22:00:12:151     860    e90    Report      * Computer Model = ProLiant DL320s G1
2017-02-17    22:00:12:151     860    e90    Report      * Platform Role = 1
2017-02-17    22:00:12:151     860    e90    Report      * AlwaysOn/AlwaysConnected (AOAC) = 0
2017-02-17    22:00:12:167     860    e90    Report      * Bios Revision = W04
2017-02-17    22:00:12:167     860    e90    Report      * Bios Name = Default System BIOS
2017-02-17    22:00:12:167     860    e90    Report      * Bios Release Date = 2008-04-10T00:00:00
2017-02-17    22:00:12:167     860    e90    Report      * Bios Sku Number unavailable.
2017-02-17    22:00:12:167     860    e90    Report      * Bios Vendor = HP
2017-02-17    22:00:12:167     860    e90    Report      * Bios Family unavailable.
2017-02-17    22:00:12:167     860    e90    Report      * Bios Major Release unavailable.
2017-02-17    22:00:12:167     860    e90    Report      * Bios Minor Release unavailable.
2017-02-17    22:00:12:167     860    e90    Report      * Locale ID = 1033
2017-02-17    22:00:12:261     860    e90    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {2D58C012-44FA-4C7F-9F2C-2B19493C84D4} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2017-02-17    22:00:12:261     860    570    Agent    *************
2017-02-17    22:00:12:261     860    570    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2017-02-17    22:00:12:261     860    570    Agent    *********
2017-02-17    22:00:12:261     860    570    Agent      * Online = Yes; Ignore download priority = No
2017-02-17    22:00:12:261     860    570    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-02-17    22:00:12:261     860    570    Agent      * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
2017-02-17    22:00:12:261     860    570    Agent      * Search Scope = {Machine & All Users}
2017-02-17    22:00:12:261     860    570    Agent      * Caller SID for Applicability: S-1-5-18
2017-02-17    22:00:12:354     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:12:385     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:12:385     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:12:385     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:12:385     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:12:385     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:12:432     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPBE1D.tmp with dwProvFlags 0x00000080:
2017-02-17    22:00:12:432     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:12:432     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:12:526     860    570    EP    Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "http://fe2.ws.microsoft.com/w81/2/redir/v2-storeauth.cab"
2017-02-17    22:00:12:791     860    570    Agent    Checking for updated auth cab for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782 at http://fe2.ws.microsoft.com/w81/2/redir/v2-storeauth.cab
2017-02-17    22:00:12:791     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:12:807     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:12:807     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:13:041     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:13:056     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:13:056     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:13:087     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\wuredir.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:13:103     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:13:103     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:13:103     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\wuredir.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:13:103     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:13:103     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:13:103     860    570    Misc    Validating signature for C:\Windows\SoftwareDistribution\WuRedir\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\TMPC0BD.tmp with dwProvFlags 0x00000080:
2017-02-17    22:00:13:119     860    570    Misc     Microsoft signed: NA
2017-02-17    22:00:13:119     860    570    Misc     Infrastructure signed: Yes
2017-02-17    22:00:13:119     860    570    EP    Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"
2017-02-17    22:00:27:330    3020    ff0    Misc    ===========  Logging initialized (build: 7.8.9200.17185, tz: -0500)  ===========
2017-02-17    22:00:27:330    3020    ff0    Misc      = Process: C:\Windows\System32\cscript.exe
2017-02-17    22:00:27:330    3020    ff0    Misc      = Module: C:\Windows\System32\wuapi.dll
2017-02-17    22:00:27:330    3020    ff0    COMAPI    -----------  COMAPI: IUpdateServiceManager::AddScanPackageService  -----------
2017-02-17    22:00:27:330    3020    ff0    COMAPI      - ServiceName = Offline Sync Service
2017-02-17    22:00:27:330    3020    ff0    COMAPI      - ScanFileLocation = C:\Users\ADMINI~1\AppData\Local\Temp\2\wsusscn2.cab
2017-02-17    22:00:28:235     860    570    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2017-02-17    22:00:28:266     860    570    PT      + ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}, Server URL = https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx
2017-02-17    22:00:28:266     860    570    Agent    Reading cached app categories using lifetime 604800 seconds
2017-02-17    22:00:28:266     860    570    Agent    Read 0 cached app categories
2017-02-17    22:00:28:454     860    934    Misc    Validating signature for C:\Windows\SoftwareDistribution\ScanFile\e174bc5a-c50f-4ec5-a716-dd162432fe1f\Source.cab with dwProvFlags 0x00000080:
2017-02-17    22:00:28:781     860    570    Agent      * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
2017-02-17    22:00:28:984     860    570    Agent    *********
2017-02-17    22:00:28:984     860    570    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2017-02-17    22:00:28:984     860    570    Agent    *************
2017-02-17    22:00:28:984     860    c1c    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {2D58C012-44FA-4C7F-9F2C-2B19493C84D4} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2017-02-17    22:00:28:984     860    c1c    AU      # 0 updates detected
2017-02-17    22:00:28:984     860    c1c    AU    #########
2017-02-17    22:00:28:984     860    c1c    AU    ##  END  ##  AU: Search for updates  [CallId = {2D58C012-44FA-4C7F-9F2C-2B19493C84D4} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
2017-02-17    22:00:28:984     860    c1c    AU    #############
2017-02-17    22:00:28:984     860    c1c    AU    All AU searches complete.
2017-02-17    22:00:28:984     860    c1c    AU    AU setting next detection timeout to 2017-02-18 20:41:32
2017-02-17    22:00:36:207    3020    ff0    COMAPI      - Added scan package service, ServiceID = {E174BC5A-C50F-4EC5-A716-DD162432FE1F} Third party service
2017-02-17    22:00:36:285    3020    ff0    COMAPI    -------------
2017-02-17    22:00:36:285    3020    ff0    COMAPI    -- START --  COMAPI: Init Search [ClientId = <NULL>]
2017-02-17    22:00:36:285    3020    ff0    COMAPI    ---------
2017-02-17    22:00:36:285    3020    ff0    COMAPI    -------------
2017-02-17    22:00:36:285    3020    ff0    COMAPI    -- START --  COMAPI: Search [ClientId = <NULL>]
2017-02-17    22:00:36:285    3020    ff0    COMAPI    ---------
2017-02-17    22:00:31:745     860    934    Misc     Microsoft signed: Yes
2017-02-17    22:00:33:992     860    b98    Report    REPORT EVENT: {0EBFCE51-2EEC-4279-BFDC-A899793E2FC0}    2017-02-17 22:00:28:984-0500    1    147 [AGENT_DETECTION_FINISHED]    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 0 updates.
2017-02-17    22:00:33:992     860    b98    Report    CWERReporter finishing event handling. (00000000)
2017-02-17    22:00:36:207     860    934    DtaStor    Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2017-02-17    22:00:36:285    3020    ff0    COMAPI    <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2017-02-17    22:00:36:285     860    570    Agent    *************
2017-02-17    22:00:36:285     860    570    Agent    ** START **  Agent: Finding updates [CallerId = ]
2017-02-17    22:00:36:285     860    570    Agent    *********
2017-02-17    22:00:36:285     860    570    Agent      * Online = Yes; Ignore download priority = No
2017-02-17    22:00:36:285     860    570    Agent      * Criteria = "Type='Software' and IsInstalled=0 and IsHidden=0"
2017-02-17    22:00:36:285     860    570    Agent      * ServiceID = {E174BC5A-C50F-4EC5-A716-DD162432FE1F} Third party service
2017-02-17    22:00:36:285     860    570    Agent      * Search Scope = {Machine}
2017-02-17    22:00:36:285     860    570    Agent      * Caller SID for Applicability: S-1-5-21-2146499467-1732687246-2212153872-500
2017-02-17    22:01:12:368     860    570    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
2017-02-17    22:01:12:384     860    570    PT      + Offline serviceId = {E174BC5A-C50F-4EC5-A716-DD162432FE1F}
2017-02-17    22:01:12:384     860    570    PT    WARNING: Cached cookie has expired or new PID is available
2017-02-17    22:03:07:279     860    570    Agent    WARNING: Failed to evaluate Installed rule, updateId = {74725129-B5F9-4AF9-816B-B7B3C54B4F2B}.200, hr = 80070057
2017-02-17    22:03:07:279     860    570    Agent    WARNING: Failed to evaluate Installable rule, updateId = {74725129-B5F9-4AF9-816B-B7B3C54B4F2B}.200, hr = 80070057
2017-02-17    22:03:12:411     860    570    PT    +++++++++++  PT: Synchronizing extended update info  +++++++++++
2017-02-17    22:03:12:411     860    570    PT      + Offline serviceId = {E174BC5A-C50F-4EC5-A716-DD162432FE1F}
2017-02-17    22:03:56:606     860    570    OfflSnc    WARNING: Failed to add file to the FileLocationList with 0x80240013
2017-02-17    22:05:56:665     860    934    AU    Triggering AU detection through DetectNow API
2017-02-17    22:05:56:665     860    934    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-02-17    22:05:56:665     860    934    AU    Can not perform non-interactive scan if AU is interactive-only
2017-02-17    22:06:15:651    3280    ac0    Misc    ===========  Logging initialized (build: 7.8.9200.17185, tz: -0500)  ===========
2017-02-17    22:06:15:651    3280    ac0    Misc      = Process: C:\Windows\Explorer.EXE
2017-02-17    22:06:15:651    3280    ac0    Misc      = Module: C:\Windows\system32\wucltux.dll
2017-02-17    22:06:15:651    3280    ac0    CltUI    FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2017-02-17    22:06:15:651    3280    ac0    CltUI    WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2017-02-17    22:06:17:101     860     c8    AU    Triggering AU detection through DetectNow API
2017-02-17    22:06:17:101     860     c8    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-02-17    22:06:17:101     860     c8    AU    Triggering Online detection (interactive)
2017-02-17    22:06:20:112     860    e90    AU    #############
2017-02-17    22:06:20:112     860    e90    AU    ## START ##  AU: Search for updates
2017-02-17    22:06:20:112     860    e90    AU    #########
2017-02-17    22:06:20:112     860    e90    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-02-17    22:06:20:112     860    e90    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {29EA9B25-1585-4C03-AF15-419086603BBC} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]

Symptoms include "Checking for updates..." on the regular Windows Update application and "Listing ids of missing updates" on the WSUS offline tool lasting indefinitely. My copy of Windows is completely genuine and I never had a problem with the windows update service before.

-Pyro

WildPyro · Feb 19, 2017

Re: Windows Server 2012 Standard WSUS Problems

Sorry, here is my log file from SFCFix.exe:

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2017-02-19 02:56:04.644
Microsoft Windows Server 2012  - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.






Failed to generate a complete zip file. Upload aborted.




SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-02-19 03:04:31.587
----------------------EOF-----------------------

BrianDrab · Feb 23, 2017

Re: Windows Server 2012 Standard WSUS Problems

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

WildPyro · Feb 24, 2017

Re: Windows Server 2012 Standard WSUS Problems

Hello Brian,

I am, however, I am having a really hard time attaching my CBS.zip file to this forum... I tried using all three modern browsers?

-Peter

BrianDrab · Feb 24, 2017

Re: Windows Server 2012 Standard WSUS Problems

Please start with the following.

SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

WildPyro · Feb 25, 2017

Re: Windows Server 2012 Standard WSUS Problems

Ah, that's was it was, the file was just too big. Here's the link:

Download CBS.zip from Sendspace.com - send big files the easy way

BrianDrab · Feb 25, 2017

Re: Windows Server 2012 Standard WSUS Problems

Please do the following.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

WildPyro · Feb 26, 2017

Here it is, thank you again for your help in advance.

-Pyro

BrianDrab · Feb 27, 2017

Manually download and attempt to install the following update.
https://www.microsoft.com/en-us/download/details.aspx?id=46820

WildPyro · Feb 27, 2017

It's been sitting on "Searching for updates on this computer..." for hours it seems. I'll let it run over night and update this post with any changes.

-Pyro

BrianDrab · Feb 27, 2017

Here's what you need to do. Reboot your computer and immediately when the desktop comes up, install the update from the downloaded file.

WildPyro · Feb 27, 2017

Ok, I just rebooted and started up the Windows8-RT-KB3003729-x64.msu update. And now we wait.

-Pyro

BrianDrab · Feb 27, 2017

If it doesn't install then please change your Windows Update setting to Never "check for updates", reboot the machine and then try again. Thanks.

WildPyro · Feb 28, 2017

I turned off Windows Update and rebooted then attempted to install the update once again and I got this:

"Update for Windows (KB3003729) is already installed on this computer."

-Pyro

BrianDrab · Feb 28, 2017

Do the same thing with the following update.
Download Update for Windows Server 2012 (KB3185280) from Official Microsoft Download Center

WildPyro · Feb 28, 2017

"The update is not applicable to your computer."

-Pyro

BrianDrab · Feb 28, 2017

Same with the following please.
Download Update for Windows Server 2012 (KB3173426) from Official Microsoft Download Center

WildPyro · Mar 1, 2017

"Update for Windows (KB3173426) is already installed on this computer."

-Pyro

BrianDrab · Mar 1, 2017

Same with the following please.
Download Update for Windows Server 2012 (KB2937636) from Official Microsoft Download Center

WildPyro · Mar 1, 2017

"The update is not applicable to your computer."

-Pyro

[SOLVED] [WinServer2012] Standard WSUS Problems

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