T TeamLB Member Joined Feb 16, 2017 Posts 5 Feb 16, 2017 #1 hi, I cannot install Windows Update KB3126587. I get following error from Windows Update: Security Update for Windows Server 2008 R2 x64 Edition (KB3126587) Installation date: 16.02.2017 13:06 Installation status: Failed Error details: Code 80070490 Update type: Important A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. More information: http://support.microsoft.com/kb/3126587 Help and Support: http://support.microsoft.com "sfc /scannow" --> no errors SfcFix --> no errors Please help me, thanks in advance.
hi, I cannot install Windows Update KB3126587. I get following error from Windows Update: Security Update for Windows Server 2008 R2 x64 Edition (KB3126587) Installation date: 16.02.2017 13:06 Installation status: Failed Error details: Code 80070490 Update type: Important A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system. More information: http://support.microsoft.com/kb/3126587 Help and Support: http://support.microsoft.com "sfc /scannow" --> no errors SfcFix --> no errors Please help me, thanks in advance.
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Feb 23, 2017 #2 Re: cannot install KB3126587 Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
Re: cannot install KB3126587 Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
T TeamLB Member Joined Feb 16, 2017 Posts 5 Feb 24, 2017 #3 Re: cannot install KB3126587 Yes please, I still do not have a solution :-(
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Feb 24, 2017 #4 Re: cannot install KB3126587 OK, please start with the following. Remove Update Manually 1. Click on the Start button and in the search box, type Command Prompt 2. When you see Command Prompt on the list, right-click on it and select Run as administrator 3. When command prompt opens, copy and paste the following command into it, press enter wusa /uninstall /KB:3101246 4. Let me know if it says it was successful or if there are any errors.
Re: cannot install KB3126587 OK, please start with the following. Remove Update Manually 1. Click on the Start button and in the search box, type Command Prompt 2. When you see Command Prompt on the list, right-click on it and select Run as administrator 3. When command prompt opens, copy and paste the following command into it, press enter wusa /uninstall /KB:3101246 4. Let me know if it says it was successful or if there are any errors.
T TeamLB Member Joined Feb 16, 2017 Posts 5 Feb 27, 2017 #5 Re: cannot install KB3126587 If I run this command I get following message: "The update KB3101246 is not installed on this computer" Attachments CBS.log 3.6 KB · Views: 5
Re: cannot install KB3126587 If I run this command I get following message: "The update KB3101246 is not installed on this computer"
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Feb 27, 2017 #6 Re: cannot install KB3126587 Please try the following. UnInstall Update with DISM Download this update and save to your desktop. The file name will be Windows6.1-KB3101246-x64.cab.zip. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens. Right-click your Start button and select Command Prompt (Admin). If a user account control prompt comes up, please allow. Copy and paste the following command into the command prompt window and press enter. dism /online /remove-package /packagepath:%userprofile%\desktop\Windows6.1-KB3101246-x64.cab\Windows6.1-KB3101246-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. <---You may not get this line. Do you want to restart the computer now (Y/N)? <---You may not get this line. Go ahead and do so if prompted. Let me know what errors if any come up.
Re: cannot install KB3126587 Please try the following. UnInstall Update with DISM Download this update and save to your desktop. The file name will be Windows6.1-KB3101246-x64.cab.zip. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens. Right-click your Start button and select Command Prompt (Admin). If a user account control prompt comes up, please allow. Copy and paste the following command into the command prompt window and press enter. dism /online /remove-package /packagepath:%userprofile%\desktop\Windows6.1-KB3101246-x64.cab\Windows6.1-KB3101246-x64.cab You should receive the message: The operation completed successfully. Restart Windows to complete this operation. <---You may not get this line. Do you want to restart the computer now (Y/N)? <---You may not get this line. Go ahead and do so if prompted. Let me know what errors if any come up.
T TeamLB Member Joined Feb 16, 2017 Posts 5 Feb 27, 2017 #7 Re: cannot install KB3126587 I've uninstalled the package and then I reinstalled it. Afterwards I installed the problematic Package KB3126587 and it was successful! Thank you very much!!!
Re: cannot install KB3126587 I've uninstalled the package and then I reinstalled it. Afterwards I installed the problematic Package KB3126587 and it was successful! Thank you very much!!!
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Feb 27, 2017 #8 Re: cannot install KB3126587 No problem. Take care.