[SOLVED] Windows Server 2012 R2 Update Problem! [Error 800B0001]

aXmeD · Jan 23, 2017

Hello!

Don't work Windows update - Error 800B0001

- WindowsUpdateDiagnostic.diagcab - don't help
- SFC /SCANNOW - don't help
- SFCFix.exe - don't help
- Dism /Online /Cleanup-Image /ScanHealth /CheckHealth /RestoreHealth - OK

WindowsUpdate.log:

Read More:

SFCFix.log:

Read More:

Help please!

BrianDrab · Jan 29, 2017

Sorry for the delay. Do you still need assistance?

aXmeD · Jan 29, 2017

Yes, please! :)

BrianDrab said:
Sorry for the delay. Do you still need assistance?

BrianDrab · Jan 30, 2017

OK. Can you provide me more information?
1. Are you using a WSUS server in your enviornment or do you get updates directly from Microsoft?
2. When you check for updates, do you get a list of updates that need installed?

aXmeD · Jan 30, 2017

Yes, of course!
1. Get updates directly from Microsoft.
2. The list cannot get. After clicking search for updates error 800B0001 appears after 2 seconds.

BrianDrab · Jan 31, 2017

Please open up an elevated command-prompt and type the following and it enter.

Code:

wuauclt.exe /detectnow

Wait awhile and let me know if updates are ready to install. No need to check for updates using Windows Update. This will help me narrow down the issue.

aXmeD · Jan 31, 2017

It did not help.

BrianDrab said:
Code:

wuauclt.exe /detectnow

BrianDrab · Feb 1, 2017

No problem. Please do the following.
1. Download this file to your desktop.
2. Right-click on the file that you downloaded and select to Run as Administrator. Answer Yes to allow.
3. A black command-window should open and it will start running some commands.
4. At one point it will stop and ask "Try 2nd round of deletes (do more stuff) (Y/N)?". Please type Y and hit enter.
5. More commands will run and it will end with a web page opening or attempting to open. You can just close the page and ignore.

Once this is done please try Windows Updates. If it does work it will take a lot longer only this time as it has to rebuild its Windows Update cache. Let me know how it goes.

aXmeD · Feb 2, 2017

Thank you!
It helped, but now when I upgrade windows - error 0x800706B5.

BrianDrab · Feb 2, 2017

OK, please do the following.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please copy and paste log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also paste that along with the FRST.txt into your reply.

aXmeD · Feb 2, 2017

OK.
Done:

BrianDrab · Feb 7, 2017

Before we continue I need to let you know that there is potential evidence of illegal software on the machine. Can you please tell me is your Windows Install fully licensed and legal?

aXmeD · Feb 8, 2017

It is not legal... Installed for a long time and another administrator.

BrianDrab · Feb 8, 2017

As a result, unfortunately I'm not able to assist further unless a license was purchased and validated. I'm sorry but hope you understand.

aXmeD · Feb 8, 2017

I understand.
Thank You for trying to help me!

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[SOLVED] Windows Server 2012 R2 Update Problem! [Error 800B0001]

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