1. #1

    KB3097989 Failing to install

    Hi all,

    This one is proving quite difficult to fix.

    Security update KB3097989 is failing to install, error code 800B0100 have tried sfc scannow, DISM can't run for some reason, tried MSFixit (or newer equivalent as it seems to have been discontinued and also downloaded the SUR update but neither of these have fixed the problem.

    Any help please?

    CheckSUR log...

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2016-11-24 17:33
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_5_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_5_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3097989_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3097989_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.19025_none_345856a5ed93be49.manifest msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.19025_none_345856a5ed93be49
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.23230_en-us_ba23423724babe45.manifest msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.23230_en-us_ba23423724babe45
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.deployment_b03f5f7f11d50a3a_6.1.7601.23230_none_60489f066d9ee5e5.manifest amd64_netfx-system.deployment_b03f5f7f11d50a3a_6.1.7601.23230_none_60489f066d9ee5e5
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.23230_none_1d8c21f40739b7d2.manifest msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.23230_none_1d8c21f40739b7d2
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.19025_en-us_d0ef76e90b14c4bc.manifest msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.19025_en-us_d0ef76e90b14c4bc
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system.deployment_b03f5f7f11d50a3a_6.1.7601.19025_none_7714d3b853f8ec5c.manifest amd64_netfx-system.deployment_b03f5f7f11d50a3a_6.1.7601.19025_none_7714d3b853f8ec5c
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.19025_none_15005063fcb4875d.manifest amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.19025_none_15005063fcb4875d
    (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.23230_none_fe341bb2165a80e6.manifest amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.23230_none_fe341bb2165a80e6
    Summary:
    Seconds executed: 1453
    Found 22 errors
    CSI Manifest All Zeros Total count: 8
    CBS MUM Corrupt Total count: 7
    CBS Catalog Corrupt Total count: 7
    Unavailable repair files:
    winsxs\manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.19025_none_345856a5ed93be49.manifest
    winsxs\manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.23230_en-us_ba23423724babe45.manifest
    winsxs\manifests\amd64_netfx-system.deployment_b03f5f7f11d50a3a_6.1.7601.23230_none_60489f066d9ee5e5.manifest
    winsxs\manifests\msil_system.deployment_b03f5f7f11d50a3a_6.1.7601.23230_none_1d8c21f40739b7d2.manifest
    winsxs\manifests\msil_system.deployment.resources_b03f5f7f11d50a3a_6.1.7601.19025_en-us_d0ef76e90b14c4bc.manifest
    winsxs\manifests\amd64_netfx-system.deployment_b03f5f7f11d50a3a_6.1.7601.19025_none_7714d3b853f8ec5c.manifest
    winsxs\manifests\amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.19025_none_15005063fcb4875d.manifest
    winsxs\manifests\amd64_netfx-dfdll_dll_b03f5f7f11d50a3a_6.1.7601.23230_none_fe341bb2165a80e6.manifest
    servicing\packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_5_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_5_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB3097989_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB3097989_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_1_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_2_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_3_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_4_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_5_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_5_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB3097989_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB3097989_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat
    servicing\packages\Package_for_KB3097989~31bf3856ad364e35~amd64~~6.1.1.1.cat


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  2. #2

    Re: KB3097989 Failing to install

    can anyone help please? willing to donate.

  3. #3
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    15,966

    Re: KB3097989 Failing to install

    Welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?

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