Windows 10 update fails

dagadw · Nov 11, 2016

I already ran SFCFix and it did not find any corrupted files. Update fails and gives [h=2]error code 0x80073712[/h]
I have also run SFC /scannow and DISM restorehealth successfully and the update still fails.

zcomputerwiz · Nov 16, 2016

Hi there!

Let's check your disk health first:

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;
Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);

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Windows 10 update fails

dagadw

New member

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zcomputerwiz

Windows Update Expert