Windows 10 Update KB3197954 Fails to install.

SirParadox · Nov 3, 2016

I have been having this problem for quite a while now, and it is starting to get quite annoying.

Essentially, every time I try and either shutdown or restart the computer, it attempts to install the 'Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3197954)'. When restarting, the installation progress reaches 20%, and then, displays some text along the lines of 'Failed to install updates. Reverting changes', and then goes to my login screen. I've tried various fixes such as stopping services in CMD and deleting C:\Windows\SoftwareDistribution, running WindowsUpdateDiagnostic.diagcab and various Microsoft update fix scripts but to no avial.

Here's an image of all of the failed update attempts:

Also, here's my WindowsUpdate.Log WindowsUpdate.log - Google Drive (I had to upload it elsewhere because it exceeded the forum's file type size limit) and my CBS folder CBS.zip - Google Drive

Thanks in advance for any help.

zcomputerwiz · Nov 10, 2016

Code:

2016-11-03 15:57:21, Error                 CSI    00000008 (F) Error: ResolvePendingTransactions called after poqexec failure (call 1)
  Status = STATUS_NOT_SAME_DEVICE, Operation = HardLinkFile, DiagString = [l:171]'\SystemRoot\WinSxS\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.0.14393.206_none_66582a2458e00fb5\ieinstal.exe, \??\D:\Program Files\Internet Explorer\ieinstal.exe'
[gle=0x80004005]

Have you redirected the Program Files folder from C:\ to D:\? If so, that is the cause of the problem.

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Windows 10 Update KB3197954 Fails to install.

SirParadox

New member

zcomputerwiz

Windows Update Expert