Windows 7 (64) wont update

melvinedward · Oct 3, 2016

I have tried to fix this problem without success and need some help.
I have run the fix and uploaded the cbs file and the sfcfix file.
Melvin Edward

zcomputerwiz · Oct 7, 2016

Hello and Welcome!

System Update Readiness Tool (SURT)

Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

NOTE: If you aren't sure if your Windows installation is 32-bit or 64-bit, check here: How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system

This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.

melvinedward · Oct 8, 2016

I ran the KB947821 and it completed ok.
I'll include the cbs file.
Thanks

melvinedward · Oct 9, 2016

it took the readiness update ok, but it found 180 updates but it never download any, just stalls out.

zcomputerwiz · Oct 10, 2016

Please download and install the following update: https://support.microsoft.com/en-us/kb/3177467
After that has completed, download and install this update rollup: https://support.microsoft.com/en-us/kb/3172605

When that is complete, check for Windows Updates.

If either update fails to install, zip and attach C:\Windows\Logs\CBS\CBS.log
If the zip is larger than 8MB use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

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Windows 7 (64) wont update

melvinedward

New member

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zcomputerwiz

Windows Update Expert

melvinedward

New member

Attachments

melvinedward

New member

Attachments

zcomputerwiz

Windows Update Expert