[SOLVED] Windows Update permanently ask for a computer restart

Alycos · Oct 1, 2016

Hi,
First of all, here is the file asked for in "How to fix Windows Update Error Code 0x80073712"
Download COMPONENTS zip

I installed windows 7 on my computer not so long ago, and didn't wanted to move to windows 10. However, the update started and forced me to use a programm to get rid of it, GWX Control Panel. Since then, and because i really didn't wanted any other problem with win 10, i asked windows update to stop updating.
Long short, now i can't update anymore. Here's a thread i found with the same problem : https://www.sysnative.com/forums/wi...-keeps-asking-me-restart-over-over-again.html

I followed each step, with no success and unfortunately the last step (the one working for the OP) is a user specific file download and i didn't take the risk to try it.

I'll link all files asked in said thread, in case it's needed.

Thanks for the help, Alycos.

Alycos · Oct 1, 2016

Sorry i can't find a way to edit my post, and i need to restart between some steps.

Step 1 : sfc / scannow
Completed, everything is fine.

Step 2 : System Update Readiness Tool - Scan
Completed, but no change. 105 Errors - 97 Fixed
Here is the CheckSUR Log : Download CheckSUR zip

Step 3 : Running

net stop wuauserv
ren %SystemRoot%\SoftwareDistribution\Download DL.bak
ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
net start wuauserv

In the Command Prompt as Admin.
The two middle ones didn't seems to do anything.

Rebooting...

Alycos · Oct 1, 2016

So now i'm checking my update history, but there's nothing in there, and i had no messages about updates being installed when i rebooted.
If i check for updates, it says Windows Update cannot check for updates as I need to restart the computer so that a previous installation can be completed

Step 4 : I already uploaded the COMPONENTS file higher

There is no such file as C:\Windows\WinSxS\pending.xml

Step 5 : Rebooting in safe mode...
Ran the "Windows Repair all-In-One" and reboot, still nothing.

Step 6 : Copy this in cmd :

reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

Here is the WU Info :

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ 8a9c6620-fcc5-4861-9ecd-f9683f269b36
SusClientIdValidation REG_BINARY 060228012C2C3100350034003500300032003400300031003800330039002000200020002000200020002000200006BC5FF447659A200020002000200020002000200020002000200020002000200020002000200020002000200020002000200054006F002000420065002000460069006C006C006500640020004200790020004F002E0045002E004D002E00
LastRestorePointSetTime REG_SZ 2016-10-01 23:03:01

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
ElevateNonAdmins REG_DWORD 0x1
NextSqmReportTime REG_SZ 2016-10-02 19:29:35
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1161
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-08-22 20:30:37
AUOptions REG_DWORD 0x4
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ActionCenterLastPossibleRestartNotification REG_SZ 2016-10-02 01:00:00
NextDetectionTime REG_SZ 2016-10-02 03:20:13
NextFeaturedUpdatesNotificationTime REG_SZ 2016-10-01 01:36:08
ScheduledInstallDate REG_SZ 2016-10-02 01:00:00
ActionCenterNotificationCount REG_DWORD 0x4
LastRestoreId REG_SZ {5BF96187-C333-40DA-89A4-66FE3E8DA99F}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x5
31614461-5e1e-4755-a4d1-762eda116aa1 REG_DWORD 0x1
6d33d503-dc0f-43f7-8504-13644ff8c818 REG_DWORD 0x1
d127c085-dbaa-46ba-9b82-ad75d9b17a91 REG_DWORD 0x1
ac2d1f27-4e54-41d1-95bb-5de4f631b83c REG_DWORD 0x1
aa2d202b-94e0-48cf-84ce-27d4a8f32a8f REG_DWORD 0x1
38066530-aa73-4d34-ad2e-aa4eca820261 REG_DWORD 0x1
3a901ea6-2772-4da2-ac20-2b64fe4fdad7 REG_DWORD 0x1
8fd03e33-55ce-46b3-bec0-0aeba9745dbc REG_DWORD 0x1
e7edef62-17be-4bf3-b1b4-2e48965c7af1 REG_DWORD 0x1
56989b34-704b-4a90-8c28-b432c53e54bc REG_DWORD 0x1
0773089c-aa44-4745-83a4-28fac4fee022 REG_DWORD 0x1
47584346-d21a-4f26-ab79-07af983067f1 REG_DWORD 0x1
6fd28703-079e-4206-9e4a-d00fce3f71c1 REG_DWORD 0x1
d21bca57-2381-47f0-8973-75f3ec5b8e63 REG_DWORD 0x1
f909a219-67ac-48f0-9a22-23244adf55a7 REG_DWORD 0x1
e5a06862-6750-4fd6-b53b-12c7ba013e90 REG_DWORD 0x1
bedfbe1e-920f-4247-9333-9bd1b777bebb REG_DWORD 0x1
75d98d69-e397-41cb-882a-76d079002e73 REG_DWORD 0x1
e2f8a084-9efe-4985-9545-e1583690e36b REG_DWORD 0x1
90459d73-6b3f-488b-adb5-13f8605acb75 REG_DWORD 0x1
8336e726-5331-401e-8d1a-ebb6819bf55d REG_DWORD 0x1
1059c8ac-4568-4146-b02c-370d486787b3 REG_DWORD 0x1
39864ffb-7869-4f3a-980a-79d6828bf195 REG_DWORD 0x1
54d9d0b1-ec0a-4c67-b477-d42e3ba4afda REG_DWORD 0x1
afec4601-21c4-422b-9bf5-aee4d5066aa9 REG_DWORD 0x1
d9eca4d5-9f4e-44c6-83cf-396e9c709cbc REG_DWORD 0x1
a97ddd24-77e2-43a5-add9-535d9d4fb006 REG_DWORD 0x1
e5ca10e9-7a0d-4081-ae84-15980e9931bd REG_DWORD 0x1
371fb9bf-8986-48c6-b17f-6c53fe984a4f REG_DWORD 0x1
30e0ec2f-1e72-4ba5-9e01-fbf83e857a38 REG_DWORD 0x1
880e2998-a9b0-48f3-b3f0-656a345e4218 REG_DWORD 0x1
e3c83c7e-55ee-49a4-a8e6-66df82119e89 REG_DWORD 0x1
c7580aae-1c54-41e7-b4e6-fdfd7c1a99bd REG_DWORD 0x1
cb50e187-e306-4945-a305-84088752e425 REG_DWORD 0x1
db11e250-b1f8-45a6-8584-35e73f622be8 REG_DWORD 0x1
76fcb6c2-5042-48d0-a0e5-097cbfa174ad REG_DWORD 0x1
7219a284-56c6-46b7-9306-1eb439c5dff0 REG_DWORD 0x1
270cb4c4-685a-4bf2-bd53-9c314d6ffc47 REG_DWORD 0x1
522fc714-cea3-4e22-a27e-2f20251f96e4 REG_DWORD 0x1
c19fe2f6-5b9d-4c73-92ed-5ca9a1bc4955 REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
ReservationsAllowed REG_DWORD 0x0
AllowOSUpgrade REG_DWORD 0x0
Refresh REG_DWORD 0x0
KickoffDownload REG_DWORD 0x0
KickoffSource REG_DWORD 0x0
PromptDefer REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x1
OSUpgradeStateTimeStamp REG_SZ 2016-05-25 21:16:46

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x289
SamplingValue2 REG_DWORD 0x375

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2016-02-03 21:55:48
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0

And here comes the part with the SFCFix specific to the user's system.
I did everything i could to solve this... If someone could help me it would be very nice !

Thanks for reading all this,
Alycos.

Aura · Oct 3, 2016

Hi Alycos :)

You can follow the instructions in the post below.

https://www.sysnative.com/forums/wi...rt-over-over-again-post137295.html#post137295

Report back with the content of the SFCFix log.

Alycos · Oct 3, 2016

Hi Aura,
your reponse brings me some hope !

Unfortunately the attached SFCFixScript.txt file is missing. Can you upload it again for me please ?

Thank you for your help.
Alycos

Aura · Oct 3, 2016

Follow the instructions below.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;

Open the SFCFixScript.txt file you just created, and copy/paste the following in it;

Code:

::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired]

Save any work you have open, and close every programs;
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

Alycos · Oct 3, 2016

Thanks, for now i can install some software that wouldn't install before because of the pending restart. That's a relief ! Here is the result :

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-10-03 23:43:08.288
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at D:\Arthur\Bureau\SFCFixScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-10-03 23:45:16.543
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------

Aura · Oct 3, 2016

No problem Alycos, you're welcome :)

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[SOLVED] Windows Update permanently ask for a computer restart

Alycos

Member

Alycos

Member

Alycos

Member

Aura

Sysnative Staff, Security Analyst

Alycos

Member

Aura

Sysnative Staff, Security Analyst

Alycos

Member

Aura

Sysnative Staff, Security Analyst