A Audrey Member Joined Sep 25, 2016 Posts 12 Sep 25, 2016 #1 When I run SFCFix or SFC they won't repair the corrupt PINTLGB.IMD file. SFCFix version 3.0.0.0 by niemiro. Start time: 2016-09-25 10:32:55.073 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 1 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2016-09-25 10:52:32.141 ----------------------EOF-----------------------
When I run SFCFix or SFC they won't repair the corrupt PINTLGB.IMD file. SFCFix version 3.0.0.0 by niemiro. Start time: 2016-09-25 10:32:55.073 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 1 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2016-09-25 10:52:32.141 ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 28, 2016 #2 Hi Audrey, Do you still need assistance with this issue?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 28, 2016 #4 Alright follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
Alright follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFix.zip and move the archive to your Desktop; Note: Make sure that the file is named SFCFix.zip, do not rename it. Save any work you have open, and close every programs; Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFix.zip
A Audrey Member Joined Sep 25, 2016 Posts 12 Sep 29, 2016 #5 The content of the SFCFix.txt : SFCFix version 3.0.0.0 by niemiro. Start time: 2016-09-29 11:36:45.618 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Audrey\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD Successfully copied file C:\Users\Audrey\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD. Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2016-09-29 11:36:46.667 Script hash: ZgcMqhb7r65cMC/HoH+N++5BmyObt8HmPMrYuKYHO6k= ----------------------EOF-----------------------
The content of the SFCFix.txt : SFCFix version 3.0.0.0 by niemiro. Start time: 2016-09-29 11:36:45.618 Microsoft Windows 7 Service Pack 1 - amd64 Using .zip script file at C:\Users\Audrey\Desktop\SFCFix.zip [0] PowerCopy:: Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD Successfully copied file C:\Users\Audrey\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD. Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD PowerCopy:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 1 datablocks. Finish time: 2016-09-29 11:36:46.667 Script hash: ZgcMqhb7r65cMC/HoH+N++5BmyObt8HmPMrYuKYHO6k= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2016 #6 Good :) Now please run SFC again and provide me the new CBS.txt log. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Good :) Now please run SFC again and provide me the new CBS.txt log. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
A Audrey Member Joined Sep 25, 2016 Posts 12 Sep 29, 2016 #7 Here you will find the download URL for the file called cbs.txt: cbs.txt - Google Drive
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2016 #8 SFC returned a clean log :) Was there anything else you needed help with, Windows Update and/or system file-wise?
SFC returned a clean log :) Was there anything else you needed help with, Windows Update and/or system file-wise?
A Audrey Member Joined Sep 25, 2016 Posts 12 Sep 29, 2016 #9 Ok Aura :) But I have still aproblem with Windows update. It always runs in a loop when searching for updates. It's not normal. Can you help me also on this problem ?
Ok Aura :) But I have still aproblem with Windows update. It always runs in a loop when searching for updates. It's not normal. Can you help me also on this problem ?
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2016 #10 Known issue under Windows 7. When was the last time you installed Windows Updates?
A Audrey Member Joined Sep 25, 2016 Posts 12 Sep 29, 2016 #11 I did a factory reset on August 24, 2016 and since this date it doesn't work
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 29, 2016 #12 Alright, download and install the April 2015 Servicing Stack update below. Download Update for Windows 7 (KB3020369) from Official Microsoft Download Center Once done, restart your computer, and install the July 2016 Rollup Update. Download Update for Windows 7 for x64-based Systems (KB3172605) from Official Microsoft Download Center Restart your computer once more, and try to check for updates after.
Alright, download and install the April 2015 Servicing Stack update below. Download Update for Windows 7 (KB3020369) from Official Microsoft Download Center Once done, restart your computer, and install the July 2016 Rollup Update. Download Update for Windows 7 for x64-based Systems (KB3172605) from Official Microsoft Download Center Restart your computer once more, and try to check for updates after.
A Audrey Member Joined Sep 25, 2016 Posts 12 Sep 29, 2016 #13 Thank you Aura, I will do it and after come back to you for result :)
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 2, 2016 #14 So, did it work? :)
A Audrey Member Joined Sep 25, 2016 Posts 12 Oct 4, 2016 #15 No Aura, the update of Windows 7 from Official Microsoft Download Center doesn't work. It also runs in a loop when searching for updates...
No Aura, the update of Windows 7 from Official Microsoft Download Center doesn't work. It also runs in a loop when searching for updates...
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 4, 2016 #16 Alright, change your Windows Update settings to never check for updates. Once done, restart your computer, and try to install the 2 updates I listed previously. It should look for updates for a few seconds/minutes and then proceed to install them.
Alright, change your Windows Update settings to never check for updates. Once done, restart your computer, and try to install the 2 updates I listed previously. It should look for updates for a few seconds/minutes and then proceed to install them.
A Audrey Member Joined Sep 25, 2016 Posts 12 Oct 4, 2016 #17 When I start the first update (KB3020369), a windows appears : the update doesn't not apply to my computer.
When I start the first update (KB3020369), a windows appears : the update doesn't not apply to my computer.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 5, 2016 #18 Let's see if it's already installed then. Search for a Windows Update - Command Prompt Follow the instructions below to search a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wmic qfe | find "KB3020369" If the update is found, this command will return a line with the installation KB name, installation and Microsoft Support link for it. If it's not, nothing will appear; Let me know if the update was found or not;
Let's see if it's already installed then. Search for a Windows Update - Command Prompt Follow the instructions below to search a Windows Update manually via the command prompt. On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste): Code: wmic qfe | find "KB3020369" If the update is found, this command will return a line with the installation KB name, installation and Microsoft Support link for it. If it's not, nothing will appear; Let me know if the update was found or not;
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Oct 6, 2016 #20 I linked you the x86 version of it, that's probably why. My mistake, here, try this one: Download Update for Windows 7 for x64-based Systems (KB3020369) from Official Microsoft Download Center
I linked you the x86 version of it, that's probably why. My mistake, here, try this one: Download Update for Windows 7 for x64-based Systems (KB3020369) from Official Microsoft Download Center