[SOLVED] Sfc /scannow could not start the repair service

carl a · Sep 19, 2016

Run the sfc /scannow and received the message windows resource protection could not start the repair service. I have tried several fixes to no avail . Help will be greatly appreciated.

BrianDrab · Sep 22, 2016

Can you tell me is this the same machine as your other post?
https://www.sysnative.com/forums/wi...ould-not-start-repair-service.html#post167305

Please do the following. Copy the entire CBS folder to your desktop (i.e. c:\windows\logs\cbs). Right-click on the CBS folder that is now on your desktop and zip it up. Then upload this folder to SendSpace and simply provide the link so I can download and review.

carl a · Sep 22, 2016

here is what I got it is not large by the way using send space what email address do i use when sending back to the forum is it www.sysnative.com ? i never used send space before

carl a · Sep 22, 2016

okay I am seeing if i use send space the right way

BrianDrab · Sep 22, 2016

Before we continue I need to know if you have two threads out there for the same machine? This one and the following one. If so, to avoid confusion I need to close one. Please let me know.

https://www.sysnative.com/forums/wi...upt-files-windows-updates-endless-search.html

carl a · Sep 22, 2016

yes the please close the other thread, this thread covers all

BrianDrab · Sep 22, 2016

Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

carl a · Sep 22, 2016

on the frst 64 do i hit scan because when i right click on the frst 64 run as damin and then hit fix the txt says no fixlist.txt found

BrianDrab · Sep 22, 2016

No, you click Fix. You have to make sure that the FRST64.exe file and the fixlist.txt file are in the same location. So for example both should be visible on your desktop before running.

For example, on my desktop I have the two files.

carl a · Sep 22, 2016

oh yes they are both in the same location on the desktop, I think i saw this before the log does not say fixlist.txt on the desktop it says fixlog i will rename it fixlist.txt and see what happens

carl a · Sep 22, 2016

here is what i got

BrianDrab · Sep 22, 2016

Thanks. Please perform a Clean Boot of your machine by following the instructions below.
https://support.microsoft.com/en-us/kb/929135

Once in a clean boot, please do the following.

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

carl a · Sep 22, 2016

after the clean boot the computer is still not performing the sfc /scannow

BrianDrab · Sep 22, 2016

Still provide the log though. Thanks.

carl a · Sep 22, 2016

okay brother Brian it is a small report

BrianDrab · Sep 22, 2016

thanks. Please do the following.

Logs

1. Right click on FRST64.exe and select Run as administrator. When the tool opens click Yes to disclaimer.
2. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running.
3. Press Scan button.
4. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
5. Please copy and paste log back here.
6. Because you selected the Addition.txt check box this log will be created as well. Please copy and paste this log as well.

Items for your next post
1. FRST and Addition logs

carl a · Sep 22, 2016

here are the logs for your analysis

BrianDrab · Sep 23, 2016

Thanks. Before we continue I need you to uninstall the following programs. Once we are able to fix your machine, you may re-install if you must have but I don't suggest it.

Auslogics Registry Cleaner
Auslogics Registry Defrag
Driver Booster 3.5
Free Window Registry Repair
IObit Uninstaller
IObit Unlocker
Smart Defrag 5
SpeedFan
StartupBooster 1.0
UVK - Ultra Virus Killer
WinPatrol
Wise Disk Cleaner 9.27
Wise Memory Optimizer 3.46

Instructions on how to uninstall programs, if you need it, is at the link below.
How to uninstall a program in Windows Vista, Windows 7, and Windows 8

carl a · Sep 23, 2016

okay it's all done i removed them thoroughly and completely with revo uninstaller and I removed their folder and everything else.

BrianDrab · Sep 23, 2016

Excellent. Please provide fresh logs.

Logs

1. Right click on FRST64.exe and select Run as administrator. When the tool opens click Yes to disclaimer.
2. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running.
3. Press Scan button.
4. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
5. Please copy and paste log back here.
6. Because you selected the Addition.txt check box this log will be created as well. Please copy and paste this log as well.

Items for your next post
1. FRST and Addition logs

[SOLVED] Sfc /scannow could not start the repair service

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