[SOLVED] CSI Payload Corrupt amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd554

silverfern · Sep 12, 2016

Hi,

I encountered problems with a service: Secure Socket Tunneling Service, it does not start and I need it for my VPN client. So after searches i stumbled over the SFC tool.
So I executed scannow option

Code:

C:\Windows\system32>SFC /SCANNOW


Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

So CBS log found:

Code:

(p)    CSI Payload Corrupt            amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.

Some searches brought me over to this forum, and found some threadsI downloaded the SFCfix and the zip an executed it. But it hasn't helped yet.

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-09-13 13:00:25.797
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\<username>\Desktop\SFCFix.zip [6]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log


WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log was not backed up as that would replace the current backup.
Successfully copied file C:\Users\<username>\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log to C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log.


Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-09-13 13:00:25.938
Script hash: FwjWZEfnDUiFWdpCcZd8iBkeSZ/4MDtSavZbCwhsPnQ=
----------------------EOF-----------------------

I also tried to restore health with DISM tool:

Code:

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:1


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http
://go.microsoft.com/fwlink/?LinkId=243077.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Attached logs:

Am I doing something wrong? If anyone could help me with that. If it is a double post, please delete my post and point me to the right one, thanks

I am using Windows 8.1 Pro.

Many thanks
Silverfern

P.S. I am aware that this maybe won't fix my VPN, but eliminates an error source.

Aura · Sep 17, 2016

Hi silverfern,

Do you still need assistance with that issue?

silverfern · Sep 17, 2016

Hi Aura,

Yes. Still not solved.
Regards

Aura · Sep 18, 2016

Alright, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

silverfern · Sep 18, 2016

Hi Aura,

please see below output of the file:

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-09-19 07:29:05.043
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\noem\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB


Successfully copied file C:\Users\noem\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.


Successfully restored ownership for C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2016-09-19 07:29:05.324
Script hash: YlK0+Gv3oTMsEkX91B3f3rx6sUTGzEtFu3iFoV7CtOk=
----------------------EOF-----------------------

Thanks.

Aura · Sep 18, 2016

Good, now let's run SFC to see if the replacement is accepted.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

silverfern · Sep 18, 2016

Hi Aura
Please see the file here:
Dropbox - cbs.zip

Regards

Aura · Sep 19, 2016

The SFC output is weird. Can you run it again and provide me a new log after?

silverfern · Sep 19, 2016

Hi Aura,

Please see CBS here:

Dropbox - cbs.zip

But now sfc does not report any issue:

Code:

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.

Regards

Aura · Sep 19, 2016

That's good. As for your other issue, since it's not related to Windows Update, you should start a new thread in the Windows 8.1 section for it :)

https://www.sysnative.com/forums/windows-8-windows-rt/

silverfern · Sep 19, 2016

Well weird that this is gone now.
I will ask the other forum for my VPN issue.
I made a donation.

Thanks a lot!

Aura · Sep 20, 2016

No problem silverfern you're welcome, and thank you for the donation :)

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[SOLVED] CSI Payload Corrupt amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd554

silverfern

Contributor

Aura

Sysnative Staff, Security Analyst

silverfern

Contributor

Aura

Sysnative Staff, Security Analyst

silverfern

Contributor

Aura

Sysnative Staff, Security Analyst

silverfern

Contributor

Aura

Sysnative Staff, Security Analyst

silverfern

Contributor

Aura

Sysnative Staff, Security Analyst

silverfern

Contributor

Aura

Sysnative Staff, Security Analyst