[SOLVED] Windows Update Code C80003FA

qqq · Sep 6, 2016

Hello,

I have Windows 7 x64 Pro SP1. I can't update windows since a long time ago, it always shows the error C80003FA, and also have SFC corruptions and daily BSOD.
I used to run the windows update troubleshooting but now it just stopped working.
I run the sfc /scannow once a week, and sometimes it doesn't finish and also run the chkdsk /r once a week and it always shows some fixes.
I suspect that is something wrong with the hard drive because before this windows I had vista and windows 8, but it kept showing the same troubles.

I attached the files from the posting instructions.

English isn't my first language so let my know if you didn't understand me.
Any help would be appreciated. Thanks!

zcomputerwiz · Sep 12, 2016

Hello qqq,

I'd like to check the health of your disk.

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;
Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);

qqq · Sep 12, 2016

Hi, thanks for answer me.

I had to perform the GSmartControl in Safe Mode because it didn't start in Normal Mode, it showed "GSmartControl stopped working". The test result was "Completed without error".
There were no red or pink entries in "Attributes" and in the "Failed" column all displayed "never".

HTML:

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net


=== START OF INFORMATION SECTION ===
Model Family:     SAMSUNG SpinPoint F3
Device Model:     SAMSUNG HD502HJ
Serial Number:    S20BJ90Z550878
LU WWN Device Id: 5 0024e9 2028910b5
Firmware Version: 1AJ10001
User Capacity:    500.107.862.016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 6
Local Time is:    Mon Sep 12 16:45:30 2016 HPS
SMART support is: Available - device has SMART capability.
SMART support is: Enabled


=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED


General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         ( 4620) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      (  77) minutes.
SCT capabilities:            (0x003f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.


SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail  Always       -       24
  2 Throughput_Performance  0x0026   055   055   000    Old_age   Always       -       4224
  3 Spin_Up_Time            0x0023   082   082   025    Pre-fail  Always       -       5559
  4 Start_Stop_Count        0x0032   097   097   000    Old_age   Always       -       3462
  5 Reallocated_Sector_Ct   0x0033   252   252   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   252   252   051    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0024   252   252   015    Old_age   Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       30533
 10 Spin_Retry_Count        0x0032   252   252   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   252   252   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   097   097   000    Old_age   Always       -       3299
191 G-Sense_Error_Rate      0x0022   100   100   000    Old_age   Always       -       10
192 Power-Off_Retract_Count 0x0022   252   252   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0002   064   060   000    Old_age   Always       -       32 (Min/Max 15/40)
195 Hardware_ECC_Recovered  0x003a   100   100   000    Old_age   Always       -       0
196 Reallocated_Event_Count 0x0032   252   252   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   252   252   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   252   252   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0036   100   100   000    Old_age   Always       -       1
200 Multi_Zone_Error_Rate   0x002a   100   100   000    Old_age   Always       -       19
223 Load_Retry_Count        0x0032   252   252   000    Old_age   Always       -       0
225 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       3512


SMART Error Log Version: 1
No Errors Logged


SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     30533         -
# 2  Short offline       Completed without error       00%     30478         -


Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed [00% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

zcomputerwiz · Sep 13, 2016

The disk looks healthy.

Please test your RAM by following the instructions here: https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

qqq · Sep 13, 2016

Since it was taking a while in someone answering me this thread, I started this other post about my BSOD problem, there I was asked to perform the Memtest86+, which I did three days ago for 14 passes and showed no errors.

zcomputerwiz · Sep 13, 2016

Wow, those stop codes are all over the place. I'd recommend completing the troubleshooting in that thread before continuing here.
I assume you aren't overclocking?

qqq · Sep 13, 2016

No, i'm not overclocking. I'll continue the other thread and get back here later. Thanks

qqq · Sep 13, 2016

It seems that, for the moment, they can´t help me on the other thread. I did another SURT + SFCFix and it changed. Xilolee recommended me that I uploaded to you the results.

zcomputerwiz · Sep 15, 2016

I'll be out of town until Monday, I'll try to get back to you then.

qqq · Sep 21, 2016

Well... I ****ed it up badly.

After doing another surt/sfc/sfcfix routine I ran ccleaner and then defraggler. When it was defragging suddenly I got the notification that I had pending updates, so I looked windows updates and had like 100 updates. I didn't downloaded because the same thing happened two years ago and when I clicked update all, my computer couldn't start, so this time I searched if there was really important update and found out that "KB3125574 Convenience rollup for W7 SP1" is important. That one wasn't on the list so I had to search it manually. I installed only that one and then I couldn't start my computer again, I only get BSODs. I did several CHKDSK / SFC / BOOTREC / Restore system and other repair options but no one could fix it, so I had to reinstall W7.

The first thing I did when I started windows was a SFC, and it had errors. SURT and SFCfix showed 1 error with a .dll but I could fix it by renaming the catroot2 folder. I could install KB3125574 manually but my main problem is still there, I can't run Windows Update with error C80003FA (I had a BSOD when I tried to update the first time).

Right now SURT and SFCfix shows no errors, but sfc still does. So i'm uploading the zips to see if there is something I can fix.

zcomputerwiz · Sep 21, 2016

It looks like one of the mui files (es-ES) was repaired. This should not be causing a BSOD.

This seems like a hardware problem since you have reinstalled Windows already.
I would suspect bad capacitors on the motherboard. Please check very closely if the top of each capacitor on the board is flat (as it should be), or if it is bulging or has vented.

qqq · Sep 24, 2016

I checked very carefully and all capacitors looked fine, but i'm no expert. I removed one of my memory sticks, they're the same size but different manufacturers and different frequencies. I run sfc and still shows errors and can't update, but now it just keeps searching endlessly for updates and shows no errors. I run the FixIt WindowsUpdateDiagnostic.cab tool from windows and there it showed error 0x800700005.

qqq · Sep 26, 2016

It seems like it was the memory differences. I started to install manually some updates and suddenly windows update began working normally again, and now I have no sfc errors. Everything is working correctly now. I'll post if something else happens.

zcomputerwiz · Sep 26, 2016

Excellent. I'll mark the thread solved.

I'll continue to assist you if you post back.

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[SOLVED] Windows Update Code C80003FA

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