SFCFix errors:

jasontangtsz · Aug 13, 2016

Please help to fix corruption file.

-------------------------------------------------

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-13 14:09:04.624
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component averhbh826_noaverir_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averhbh826_noaverir_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averhbh826_noaverir_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averhbh826_noaverir_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_noavin_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averfx2swtv_noavin_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_noavin_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averfx2swtv_noavin_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2hbtv_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averfx2hbtv_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2hbtv_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averfx2hbtv_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averfx2swtv_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averfx2swtv_x64.inf.

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.23455_none_fefd22b6349cd060\ci.dll
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG
CORRUPT: C:\Windows\winsxs\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.23455_none_0f24668cc108e64b\lsasrv.mof

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 11
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2016-08-13 14:11:29.704
----------------------EOF-----------------------

File:View attachment SFCFix.txt

jasontangtsz · Aug 14, 2016

I forgot to upload the CBS.log file and put it here.

jasontangtsz · Aug 14, 2016

I found myself uploading the wrong CBS.log and I put the right one here.

Aura · Aug 19, 2016

Hi jason :)

Do you still need assistance with that issue?

jasontangtsz · Aug 20, 2016

yes please

Aura · Aug 20, 2016

Alright, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

jasontangtsz · Aug 21, 2016

Thank you so much

Aura · Aug 21, 2016

Hi jason,

Did that solve your issue completely?

jasontangtsz · Aug 22, 2016

Oh, I found that there are still corrupted files using sfcFix.

Aura · Aug 22, 2016

Same errors as in the first log, but I know we replaced most of them, so I'll take a CBS.log instead :)

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

jasontangtsz · Aug 23, 2016

Here are the file. Thanks a lot.

Aura · Aug 23, 2016

Alright follow the instructions below please.

Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
Code:
```
wusa /uninstall /KB:3161608
```
Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;

Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
Code:
```
wusa /uninstall /KB:3123862
```
Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;

jasontangtsz · Aug 23, 2016

Both of the updates were uninstalled.

Aura · Aug 23, 2016

Good :) Please run SFC again and provide me a new CBS.txt log after.

jasontangtsz · Aug 23, 2016

I have just run SFC.

Aura · Aug 24, 2016

That's a lot of corrupt files. Let's run SFCFix and hope that it gives me a good summary.

SFCFix - Run Only
Follow the instructions below to download and execute SFCFix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Right-click on SFCFix.exe and select

Run as Administrator;
Follow the instructions displayed in the console;
On completion, a log will open in Notepad. Copy and paste the content of that log in your next reply;
Note: The log (SFCFix.txt) will be created in the same directory where SFCFix is run if it doesn't open automatically on completion.

jasontangtsz · Aug 24, 2016

It shows 168 corrupted files.

Aura · Aug 25, 2016

Alright here goes.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

jasontangtsz · Aug 25, 2016

Thanks man. but there're still 8 courrupted files.
__________________________________________________
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-26 09:26:39.628
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component averhbh826_noaverir_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averhbh826_noaverir_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averhbh826_noaverir_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averhbh826_noaverir_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_noavin_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averfx2swtv_noavin_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_noavin_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averfx2swtv_noavin_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2hbtv_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averfx2hbtv_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2hbtv_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averfx2hbtv_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_x64.inf and file AVerFx2hbtv64.sys. File is reported as corrupt by SFC.
CORRUPT: AVerFx2hbtv64.sys of component averfx2swtv_x64.inf.

WARNING: Failed to get store name from identity name with return code 2 for component averfx2swtv_x64.inf and file MVDetection64.ax. File is reported as corrupt by SFC.
CORRUPT: MVDetection64.ax of component averfx2swtv_x64.inf.

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 8
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 170 datablocks.
Finish time: 2016-08-26 09:27:24.647
----------------------EOF-----------------------

Aura · Aug 26, 2016

I know. So you ran the SFCFix, and then ran SFC right after? Can you upload the latest CBS.log? You might want to run SFC before uploading it so I can actually get the output.

SFCFix errors:

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