Windows Update error 800736B3

eporro · Aug 5, 2016

Windows update is failing to install Cumulative security updates for IE. After running system readiness tool, here is my log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-08-04 18:25


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f)    CSI Missing Deployment Key    0x00000000    f659343b6ec..6cd269d2d56_b03f5f7f11d50a3a_6.1.7601.22617_6888364dddf73669    HKLM\Components\CanonicalData\Deployments    
(f)    CSI Missing Deployment Key    0x00000000    f6aa3462f35..c49debd99c7_31bf3856ad364e35_6.1.7601.23136_eec947adb7808425    HKLM\Components\CanonicalData\Deployments    
(f)    CSI Missing Deployment Key    0x00000000    f6a6151f6f5..d56964e9001_b03f5f7f11d50a3a_6.1.7601.18305_1fc74183797bd579    HKLM\Components\CanonicalData\Deployments    
(f)    CSI Missing Deployment Key    0x00000000    f69ccf9be55..5ce8034a533_b03f5f7f11d50a3a_6.1.7601.22733_e403535142979375    HKLM\Components\CanonicalData\Deployments    


Summary:
Seconds executed: 81
 Found 4 errors
  CSI Missing Deployment Key Total count: 4

Here is the log for SFCFix

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-08-05 17:20:29.153
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          4
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-08-05 17:22:51.753
----------------------EOF-----------------------

eporro · Aug 9, 2016

Anyone have any ideas?

eporro · Aug 12, 2016

BrianDrab · Aug 17, 2016

Sorry for the delay. Do you still need assistance?

eporro · Aug 18, 2016

Hi Brian, yes I still need help. I have not been able to resolve this issue.

BrianDrab · Aug 18, 2016

OK. I'll see if I can come up with an initial fix tonight.

BrianDrab · Aug 18, 2016

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CheckSUR.txt

eporro · Aug 22, 2016

Looks like there are no errors. Should I proceed with that troublesome update?

Code:

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-08-22 12:23:15.034
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at \\fs1\it\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.


Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f659343b6ec..6cd269d2d56_b03f5f7f11d50a3a_6.1.7601.22617_6888364dddf73669.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f6aa3462f35..c49debd99c7_31bf3856ad364e35_6.1.7601.23136_eec947adb7808425.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f6a6151f6f5..d56964e9001_b03f5f7f11d50a3a_6.1.7601.18305_1fc74183797bd579.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f69ccf9be55..5ce8034a533_b03f5f7f11d50a3a_6.1.7601.22733_e403535142979375.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f659343b6ec..6cd269d2d56_b03f5f7f11d50a3a_6.1.7601.22617_6888364dddf73669.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f6aa3462f35..c49debd99c7_31bf3856ad364e35_6.1.7601.23136_eec947adb7808425.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f6a6151f6f5..d56964e9001_b03f5f7f11d50a3a_6.1.7601.18305_1fc74183797bd579.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f69ccf9be55..5ce8034a533_b03f5f7f11d50a3a_6.1.7601.22733_e403535142979375.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2016-08-22 12:23:15.370
Script hash: nHucKepqisoM8E2lcDJhXC8fmPGqNh5q5pDMPJUuU5Q=
----------------------EOF-----------------------

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-08-22 12:25


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 146
 No errors detected

BrianDrab · Aug 22, 2016

Yes, please try and let me know.

eporro · Aug 22, 2016

I still get the same error, even if I manually download it and try to install it.

BrianDrab · Aug 22, 2016

No problem. Please zip up and attach the following file. c:\windows\logs\cbs\cbs.log

Thanks.

eporro · Aug 22, 2016

I could not attach it directly so I uploaded it to onedrive - https://1drv.ms/u/s!Anl6nciJV9eqglUqmfGKyJtNiSG0

BrianDrab · Aug 22, 2016

Is the update you are trying to install KB3170106?

eporro · Aug 23, 2016

Yes, KB3170106. The IE cumulative update has been failing every month since May. I have not allowed the August updates to install yet so I am trying to fix KB3170106.

BrianDrab · Aug 23, 2016

That update is for multiple versions of IE. Can you confirm that you have IE11 installed?

Also, please do the following.

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

eporro · Aug 24, 2016

Yes it is IE 11. https://1drv.ms/t/s!Anl6nciJV9eqglbuDni_d7vPePHd

BrianDrab · Aug 24, 2016

OK, let's try installing this a different way.

Install Update with DISM

Manually download the update and place it in a convenient location such as c:\temp
Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp

replace C:\temp with your path if different

expand {update name}.msu -f:* C:\temp <----note that this is the word expand followed by a space followed by the full update name followed by a space followed by -f:* followed by a space followed by the path

replace {update name} with the name of the MSU file downloaded in step 1

DISM.exe /Online /Add-Package /PackagePath:C:\temp\{update name}.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?

Go ahead and do so if prompted. Let me know what errors if any come up.

eporro · Aug 25, 2016

That failed as well.

Code:

An error occurred - Package_for_KB3170106 Error: 0x800736

Error: 14003


The referenced assembly is not installed on your system.

I have also attached the DISM logView attachment dism.log

BrianDrab · Aug 25, 2016

Please try allowing all of the updates that are available to install (including the August ones). Let's see which ones install and which ones don't. Please let me know.

eporro · Aug 25, 2016

We are still testing August updates for comparability. It will be a few more weeks before we are done. I will return once those updates have been approved.

Windows Update error 800736B3

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