[SOLVED] Problems with Windows 10 & SFC / DISM

kschane · Jul 29, 2016

I'm having problems with windows 10 where the user account information does not show up. . . just dots continuously scrolling across the top of the screen. I did a bit of research and everything I find says to run SFC /scannow and if that doesn't work to use DISM. When both of those fail for me. . . SFC finds errors and cannot fix them and DISM always responds with "cannot find source files". I've even tried mounting an ISO and specifying the source location to no avail.

Here are my logs from both SFC and DISM: View attachment Logs.zip

I also downloaded and ran SFCFix.exe and interestingly it did not find any problems. Log file here: View attachment SFCFix.txt

Please help!!! This is driving me nuts and I'm just not sure what to do next. . . .

Thanks!

zcomputerwiz · Aug 2, 2016

Hello and Welcome!

Code:

=================================
Checking System Update Readiness.

(p)	CSI Payload Corrupt			wow64_microsoft-windows-r..xwddmdriver-wow64-c_31bf3856ad364e35_10.0.10586.0_none_3dae054b56911c22\opencl.dll
Repair failed: Missing replacement payload.

Summary:
Operation: Detect and Repair 
Operation result: 0x800f081f
Last Successful Step: Entire operation completes.
Total Detected Corruption:	1
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	1
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 171 seconds.

2016-07-29 12:50:53, Info                  CBS    CheckSur: hrStatus: 0x800f081f [CBS_E_SOURCE_MISSING], download Result: 0x0 [S_OK]

It looks like this is the only corrupt file detected, which shouldn't cause this problem. Let's fix it.

Please follow the instructions on this guide to replace the OpenCL.dll file: https://www.sysnative.com/forums/wi...tion-sfc-dism-windows-10-update-1511-th2.html

kschane · Aug 2, 2016

Fixed!! Thanks a bunch!!

zcomputerwiz · Aug 3, 2016

Glad to hear it!

I'll mark the thread solved. Please post back if you encounter any problems and I'll continue to assist you.

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[SOLVED] Problems with Windows 10 & SFC / DISM

kschane

New member

zcomputerwiz

Windows Update Expert

kschane

New member

zcomputerwiz

Windows Update Expert