[SOLVED] Windows Update - Restart Computer to Install Important Updates

bhldev · Jul 10, 2016

Hi Sysadmin Gurus,

Have a problem with my system... cannot install anymore Windows Updates

First Symptoms (May be totally unrelated, only listing for completeness sake): I had not restarted my computer for several months. When I restarted, it was in an infinite power loop. To repair this I had done the instructions at P67A-UD4-B3 stuck in reboot cycle to reset my BIOS. After my BIOS was reset, Windows has no more problems and restarted normally many times. So the BIOS problem is solved

Second symptoms (see screen) the dreaded "Restart your computer to install important updates"... tried several self-fixes, including nuking the %SystemRoot%\SoftwareDistribution directory (I did not make a copy before nuking it) and the Windows Update Fixer.

Upload of CBS to follow shortly from your instructions

UPDATE: SFCFix.exe finished uploading CBS folder, but did not attach to this thread... let me know if you want me to do anything else

Thanks in advance,

~ B

sml156 · Jul 10, 2016

You have to restart your computer to install more updates, As far as I know there is no way around it.

bhldev · Jul 11, 2016

sml156 said:
You have to restart your computer to install more updates, As far as I know there is no way around it.

The computer has been restarted many times.

BrianDrab · Jul 12, 2016

Hi and welcome to Sysnative. Please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

bhldev · Jul 12, 2016

BrianDrab said:
Hi and welcome to Sysnative. Please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?

Hi,

Attached

Thanks

~ B

BrianDrab · Jul 12, 2016

Thanks. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

bhldev · Jul 12, 2016

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-10 20:27:21.185
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\brian\Desktop\SFCFixScript.txt [1]

Collect:: directive completed successfully.

Successfully processed all directives.
Using .txt script file at C:\Users\brian\Desktop\SFCScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-07-12 22:31:43.614
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------

BrianDrab · Jul 12, 2016

It doesn't appear that you ran the correct script.

Code:

Using .txt script file at C:\Users\brian\Desktop\SFCFixScript.txt [1]

You used a script named SFCFixScript.txt. Not sure where you got that but the one I attached was named SFCScript.txt.

bhldev · Jul 12, 2016

Don't know either it was on my desktop

Done

Also attached SFCFixScript

===

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-12 22:35:34.481
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\brian\Desktop\SFCScript.txt [1]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-07-12 22:35:34.791
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------

BrianDrab · Jul 12, 2016

OK, good. Reboot your machine and let me know if your issue is now resolved.

bhldev · Jul 12, 2016

BrianDrab said:
OK, good. Reboot your machine and let me know if your issue is now resolved.

Sequence of Events

1. BEFORE rebooting I clicked "Check for Updates" in "Windows Update" window, which was allowed. The "Download Windows 10" was showing. It was checking and neverending.

2. I rebooted multiple times, nothing happened and still had the "Restart Computer to install important updates"

3. Instead of a soft reboot, I did a total shutdown. Before shutting down, Windows then installed 7 updates (unlike the restart -- restart did nothing, no updates installing)

4. When Windows restarted, the Windows logo appeared for a split second, and it was installing some update

5. After entering windows, the "Restart Computer to install important updates" is still visible

6. On multiple hard reboots / soft reboots, the issue does not go away

Issue still exists, cannot update, although 7+ updates have installed

Thanks,

~ B

BrianDrab · Jul 12, 2016

Please repeat the steps in Post#4. Also, is it your intention to upgrade to Windows 10?

bhldev · Jul 12, 2016

Yep want to do it this weekend

But just working updates would be nice, need to install SQL Server 2016

Saved it as "2"

BrianDrab · Jul 13, 2016

Thanks. Please do the following and don't reboot.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

bhldev · Jul 13, 2016

Holding

~ B

===

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-13 00:01:38.655
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\brian\Desktop\SFCScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2016-07-13 00:01:39.155
Script hash: mraVMGl8Bm4+mk3/YWsdAULeWzDISfOoxNRnus28VZ8=
----------------------EOF-----------------------

BrianDrab · Jul 13, 2016

Good. Now go ahead and check for Windows updates and let me know if there are any that need installed.

BrianDrab · Jul 13, 2016

I'm going to turn in for the evening. But if updates are found to install, please install them and then reboot afterwards. Let me know how it goes.

bhldev · Jul 13, 2016

Thanks Brian

No updates were found to install other than the Windows 10 Update

Will try installing SQL Server and other things tomorrow to see if its cleared

~ B

bhldev · Jul 14, 2016

BrianDrab said:
I'm going to turn in for the evening. But if updates are found to install, please install them and then reboot afterwards. Let me know how it goes.

I will need to upgrade to Windows 10 to install the software

Is there any problem with this that you can see?

Thanks again for the fixes and your time

~ B

BrianDrab · Jul 14, 2016

None at all. Go ahead.

[SOLVED] Windows Update - Restart Computer to Install Important Updates

Member

Attachments

Member

Member

Emeritus

Member

Attachments

Emeritus

Attachments

Member

Emeritus

Member

Attachments

Emeritus

Member

Attachments

Emeritus

Member

Attachments

Emeritus

Attachments

Member

Emeritus

Emeritus

Member

Member

Emeritus