[SOLVED] Failure updating Windows 7 long-term

Doug111 · Jun 21, 2016

Hi-
Using a Windows 7, 64 bit. Computer has been lagging badly at times. Recently discovered updates were not occurring, possibly since last Dec or January. Now, when I try, never indicates that it is doing any downloads and the download history shows lots of failures and cancelled, though I don't think I did anything. Have searched on net and tried various things to no avail.
I have tried numerous times to attach the CBS zip file, but the popup window shows "waiting for sysnative.com" below, and the activity indicators just continue to spin until it times out (Hmmm, rather like Windows update!) I'll try to upload it separately, I've copied the output from SFCFix.

Thanks for you help!

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-06-21 14:58:32.100
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-

nslookup_31bf3856ad364e35_6.1.7601.17514_none_29a6795f7d1218c6\nslookup.exe

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper

or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-06-21 14:59:19.083
----------------------EOF-----------------------

Doug111 · Jun 21, 2016

I used SFCFixScript.txt to send the CBS files. Popup indicated success.

BrianDrab · Jun 22, 2016

HI and welcome to Sysnative. Please do the following.

Step#1 - SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Doug111 · Jun 22, 2016

Hi Brian,

Thanks for your help.
The CBS.txt file can be found at
Dropbox - cbs.txt

BrianDrab · Jun 23, 2016

This should fix the corrupted file.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt

Doug111 · Jun 24, 2016

Hi Brian-
I think you may have fixed it. Windows did more than 70 updates yesterday and none appeared to fail.

The HUGE CBS.txt file is available at
Dropbox - cbs.txt

and here is the SFCFix file:

SFCFix version 3.0.0.0 by niemiro.Start time: 2016-06-23 21:34:08.556
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Doug\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\amd64_microsoft-windows-nslookup_31bf3856ad364e35_6.1.7601.17514_none_29a6795f7d1218c6

Successfully copied file C:\Users\Doug\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-nslookup_31bf3856ad364e35_6.1.7601.17514_none_29a6795f7d1218c6\nslookup.exe to C:\Windows\Winsxs\amd64_microsoft-windows-nslookup_31bf3856ad364e35_6.1.7601.17514_none_29a6795f7d1218c6\nslookup.exe.

Successfully restored ownership for C:\Windows\Winsxs\amd64_microsoft-windows-nslookup_31bf3856ad364e35_6.1.7601.17514_none_29a6795f7d1218c6
Successfully restored permissions on C:\Windows\Winsxs\amd64_microsoft-windows-nslookup_31bf3856ad364e35_6.1.7601.17514_none_29a6795f7d1218c6
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-06-23 21:34:09.945
Script hash: rmAgj8FcWHdN1Tf4YOcutcIMjHBSVKbYV8eHG0Emhwo=
----------------------EOF-----------------------

Are we good?

Doug

BrianDrab · Jun 24, 2016

Looks good. Let me know if you have any other issues.

Take care.

Doug111 · Jun 24, 2016

Will do.
Thanks a lot, Brian!

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[SOLVED] Failure updating Windows 7 long-term

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