Let's do it manually then.
Download New Hive
1. Please download
SoftwareNew.zip and save it to the following path. C:\Users\Public\Desktop
<----this path will be important later so please ensure you navigate here before saving.
2. Right-click on this file and select Extract all... Accept the defaults.
3. Once you are done you should have a folder on your desktop named SOFTWARENEW and inside that folder you should have a file named SOFTWARE and a file named COMPONENTS
Replace Software Hive
1.
Reboot your computer and begin tapping
F8 on the keyboard as it restarts.
2. this should bring you to the
Advanced Boot Options screen and one of the options should be "
Repair Your Computer". (If you don't have this option stop and let me know).
View attachment 12840
3. Hit
enter on
Repair Your Computer.
4. Select a keyboard layout and enter username/password if prompted.
5. Click on
Command Prompt in the System Recovery Options window.
6. Type
notepad in the command prompt window and hit
enter.
7. Select the
File menu and choose
Open. Double click on
Computer so you see all of your
drive letters. You will see drive letter X: as well as others. Identify which one is your Local Disk.
8. Now you can cancel out of this window. You can also close notepad.
9. Now type the following into the command prompt window and hit enter.
ren d:\windows\system32\config\software software.bad <------please ensure you change the letter d to the drive letter you identified previously.
ren d:\windows\system32\config\COMPONENTS COMPONENTS.bad <------please ensure you change the letter d to the drive letter you identified previously.
10. Now type the following into the command prompt and hit enter.
copy d:\users\public\desktop\SOFTWARENEW\software d:\windows\system32\config\software <------please ensure you change the letter d to the drive letter you identified previously.
copy d:\users\public\desktop\SOFTWARENEW\components d:\windows\system32\config\components <------please ensure you change the letter d to the drive letter you identified previously.
11. If done correctly it should say
1 file(s) copied within the command prompt window after each copy command.
12. Type
exit in the command-prompt window and hit
enter.
13. Click the
Restart button and restart your machine normally.
14. Log in and let me know how this went.
15. We will likely still need to run a SFC scan once this is complete but let me know when this finishes.