Error When Trying to Run Windows Update KB3097989

danbg · Jun 13, 2016

Hi,

Everytime I try to run the "Security Update For Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 SP1 for x64-based Systems (KB3097989)", the update fails.

I tried running the Windows update - failed
tried running manual updates (Download Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 Service Pack 1 and Windows Server 28 R2 Service Pack 1 from Official Microsoft Download Center) - failed
-ran SFCFix - did not fix issue - I've uploaded the txt file and the log file to your servers

BrianDrab · Jun 16, 2016

Hi and welcome to Sysnative. Please start with the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Search

Search

Error When Trying to Run Windows Update KB3097989

danbg

New member

Attachments

BrianDrab

Emeritus