Windows 10 Update Error Code (0x080073712)

someday · May 17, 2016

I am trying to run Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3156421) and failure with the following message Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712).

I have run the SFCFix.exeand this is the output to the SFCFix.txt

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-05-17 20:08:17.437
Microsoft Windows 10 Build 10586 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-05-17 20:14:25.883
----------------------EOF-----------------------

I have seen this problem was solved before - Please some help for me.

Thanks
Al

BrianDrab · May 21, 2016

Hi and welcome to Sysnative. Likely the easiest way to fix this is to do an inplace upgrade of Windows 10.

1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement
3. Keep the default Upgrade this PC option and click Next.
4. Let this process complete the upgrade to the newest build and let me know when complete.

someday · May 22, 2016

I have completed the instructions above.

What are my next steps? Do I run Windows update?

Thanks.
Al

BrianDrab · May 22, 2016

Yes. If this is complete you should be able to run Windows Update and install all available updates. Keep installing, rebooting until there are none left.

someday · May 22, 2016

Well, the tool that you had me download and run seems to be very up to date. I ran Windows Update and there were 2 Windows 10 updates, 1 Adobe Flash Player update and 1 Firmware update. I have checked for updates twice and it tells me that my computer is up to date.

I will keep an eye on it for a few more days and keep you advised.

Thank you for your solution.

Al

BrianDrab · May 22, 2016

No problem. Take care.

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Windows 10 Update Error Code (0x080073712)

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