WINDOWS IS NOT UPDATING .

saurav · May 14, 2016

MY WINDOWS IS NOT UPDATING neither automatically nor manually.
I am using windows8.1 also have avast antivirus.
My windows is genuine and the laptop is in warranty of DELL.
when I contacted their customer service ,they just reset my windows.
After "RESETTING" windows , the problem continued & when I trouble shooted it ,it shows "SERVICE REGISTRATION IS MISSING OR CORRUPT".
PLEASE HELP ON THIS.I FEEL DEJECTED LOOKING FOR THE SOLUTION HERE AND THERE.

zcomputerwiz · May 17, 2016

Hello and welcome!

Do you get an error message when checking for updates or when installing them?

Please zip and attach C:\Windows\logs\CBS\CBS.log
If the zip is larger than 8MB, please upload to a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

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WINDOWS IS NOT UPDATING .

saurav

New member

zcomputerwiz

Windows Update Expert