Windows Update keeps asking to restart the computer before searching for updates

miahallen · Apr 12, 2016

Aura, I have the exact same problem as described by StevenR in this thread. So I have followed all you instructions until I reached this post:

Aura said:
Alright, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

In keeping with your instructions, I have stopped here and this is my WU reg dump:

Code:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
    SusClientId    REG_SZ    c02aac2b-ecf2-4e6f-a877-5558948a47b9
    SusClientIdValidation    REG_BINARY    060228011E2C2000200020002000200020002000200031003400300038003000430030003300430034003300430006BC5FF4AC9CA14500380030002D003300330030003200300030003000300035003400360054006F002000420065002000460069006C006C006500640020004200790020004F002E0045002E004D002E00
    LastRestorePointSetTime    REG_SZ    2015-04-28 17:31:24

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
    ElevateNonAdmins    REG_DWORD    0x0
    NextSqmReportTime    REG_SZ    2016-04-13 03:19:38
    FeaturedUpdatesNotificationSeqNum    REG_DWORD    0x8e5
    FeaturedUpdatesNotificationSeqNumGenTime    REG_SZ    2016-03-30 16:44:36
    AUOptions    REG_DWORD    0x2
    ScheduledInstallDay    REG_DWORD    0x0
    ScheduledInstallTime    REG_DWORD    0x3
    IncludeRecommendedUpdates    REG_DWORD    0x0
    ActionCenterLastPossibleRestartNotification    REG_SZ    2014-04-25 10:00:00
    NextDetectionTime    REG_SZ    2016-04-13 08:55:32
    NextFeaturedUpdatesNotificationTime    REG_SZ    2016-03-28 12:36:24
    ForcedReboot    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    AULastForcedRebootType    REG_DWORD    0x5

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
    UpdateCount    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
    KickoffDownload    REG_DWORD    0x1
    KickoffSource    REG_DWORD    0x0
    AllowOSUpgrade    REG_DWORD    0x1
    Refresh    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
    OSUpgradeState    REG_DWORD    0x3
    OSUpgradeStateTimeStamp    REG_SZ    2016-03-28 02:29:48
    OSUpgradePhase    REG_DWORD    0x2

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
    BatchFlushAge    REG_DWORD    0x17f
    SamplingValue2    REG_DWORD    0x32a

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
    AuthorizationCab    REG_SZ    authcab.cab

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
    ValidatedPreWsus3RegistrationRequests    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
    SelfUpdateStatus    REG_DWORD    0x0
    SelfupdateUnmanaged    REG_DWORD    0x1
    ServerId    REG_SZ    9482f4b4-e343-43b6-b170-9a65bc822c77
    SetupHandlerUpdateId    REG_SZ    61ca813a-7585-442e-a66b-b0d15ce6bdc0
    UpdateSessionId    REG_DWORD    0xffffffff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
    LastSuccessTime    REG_SZ    2014-08-27 23:23:10
    RebootFailCount    REG_DWORD    0x0
    LastError    REG_DWORD    0x0

I might also mention that...

Can you upload the following file for me please?

C:\Windows\WinSxS\pending.xml

...my system does not have the WinSxS folder :huh:

Please advise

Aura · Apr 15, 2016

Hi miahallen :)

Sorry for the delay. Here, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;

Open the SFCFixScript.txt file you just created, and copy/paste the following in it;

Code:

::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired]

Save any work you have open, and close every programs;
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

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Windows Update keeps asking to restart the computer before searching for updates

miahallen

New member

Aura

Sysnative Staff, Security Analyst