[SOLVED] Help with Windows Update error 800B0100

babx · Apr 4, 2016

Hallo all, thanks for taking the time to read my message
I'm stuck with a pc with windows 7 PRO 64 which I cannot format for usual reasons (tricky software configurations etc)
All of a sudden the machine won't update or better, it continues to update with no positive result and giving errore code (unknown) 800B0100.
I tried first of all with sfc /scannow but everything seems right
Then tried the system readiness tool and got some errors but couldn't find a cue how to resolve them
Tried also Windows Update Diagnostic and a Microsoft Fix It with no luck

Here is the log of the SFCfix.exe

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-04 15:30:54.022
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 25
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-04 15:41:00.212
----------------------EOF-----------------------

Here the ChekSUR log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-04 15:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 835
Found 25 errors
CBS MUM Corrupt Total count: 13
CBS Catalog Corrupt Total count: 12

Unavailable repair files:
servicing\packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum
servicing\packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
servicing\packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat

and will also upload the cbs.zip in a moment hoping someone could give me some direction on how to fix it
Thanks a lot for helping

BrianDrab · Apr 7, 2016

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

LiquidTension · Apr 7, 2016

Hello,

Please carry out the instructions below, and provide the logs generated.

System Update Readiness Tool (SURT) Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

Download View attachment Packs.zip and save this file to your Desktop.
Right-click the file and click Extract All....
Place a checkmark next to Show extracted files when complete and click Extract.
A window will open showing one folders: Packages.
Open the Packages folder and copy the files into the following folder:

C:\Windows\Temp\CheckSur\Servicing\Packages
Re-run the System Update Readiness Tool (SURT) as you did before.
Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

SFC /Scannow

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the bold lines below and paste into the Notepad document:

sfc /scannow
timeout /t 120 /nobreak
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file sfcscannow.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate sfcscannow.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

babx · Apr 9, 2016

Thanks for taking the time to analyze my problem
here is the Ckecksur.log and I attach the cbs.txt
Hope this can help to solve the problem
Thanks again
Barbara

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-08 16:53

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_102_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_116_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_117_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_118_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_119_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_120_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_122_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_123_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_124_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_125_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_126_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_227_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_241_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_243_for_KB3004375~31bf3856ad364e35~amd64~~6.1.3.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 943
Found 14 errors
Fixed 14 errors
CBS MUM Corrupt Total count: 13
Fixed: CBS MUM Corrupt. Total count: 13
CBS Catalog Corrupt Total count: 1
Fixed: CBS Catalog Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 14

LiquidTension said:
Hello,

Please carry out the instructions below, and provide the logs generated.

System Update Readiness Tool (SURT) Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

Download View attachment 20098 and save this file to your Desktop.

Right-click the file and click Extract All....

Place a checkmark next to Show extracted files when complete and click Extract.

A window will open showing one folders: Packages.

Open the Packages folder and copy the files into the following folder:

C:\Windows\Temp\CheckSur\Servicing\Packages

Re-run the System Update Readiness Tool (SURT) as you did before.

Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

SFC /Scannow

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.

Copy the bold lines below and paste into the Notepad document:

sfc /scannow
timeout /t 120 /nobreak
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0

Click Format. Ensure Wordwrap is unchecked.

Click File, Save As and name the file sfcscannow.bat.

Select All Files as the Save as type. Save the file to your Desktop.

Locate sfcscannow.bat

on your Desktop. Right-click the file and click

Run as administrator.

Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.

Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

LiquidTension · Apr 9, 2016

Hello,

Thank you for the logs. Please go ahead and run Windows Update - let me know if updates will successfully install or not.

babx · Apr 12, 2016

Unfortunatly I still got some (different) errors altough something is installing
I attach some screen shots, let me know if need something different
Thanks a lot and have a nice day

LiquidTension said:
Hello,

Thank you for the logs. Please go ahead and run Windows Update - let me know if updates will successfully install or not.

LiquidTension · Apr 13, 2016

Hello,

Thank you for the screenshots - however, they are a little difficult to read.

Please provide a complete text list of update names (KB numbers) that fail to install in your next post.

Thank you!

babx · Apr 15, 2016

Here they are:

KB3075226
KB2965788
KB3126446
KB2923545
KB2698365
KB3031432

tHANKS

LiquidTension said:
Hello,

Thank you for the screenshots - however, they are a little difficult to read.

Please provide a complete text list of update names (KB numbers) that fail to install in your next post.

Thank you!

LiquidTension · Apr 15, 2016

Hello,

Please download the standalone installer for KB3075226:
Download Security Update for Windows 7 for x64-based Systems (KB375226) from Official Microsoft Download Center

Run the installer. If installation fails, please provide the following logs immediately after.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

babx · Apr 19, 2016

It was already installed as you can (hopefully) see from the attachement

LiquidTension said:
Hello,

Please download the standalone installer for KB3075226:
Download Security Update for Windows 7 for x64-based Systems (KB375226) from Official Microsoft Download Center

Run the installer. If installation fails, please provide the following logs immediately after.

C:\Windows\WindowsUpdate.log

C:\Windows\Logs\CBS\CBS.log

LiquidTension · Apr 19, 2016

Hello,

In post #8 you provided a list of updates that failed to install. Given KB3075226 is in fact installed, please could you provide a current list of updates that fail to install.

Thank you.

babx · Apr 19, 2016

I'm sorry, maybe I made a mistake copying the numbers
I'll check tonight and let you know better
Thanks for your patience

LiquidTension · Apr 19, 2016

Excellent, thank you. :dsmile:

The referenced error code (0x8024200D) from earlier is usually resolved through manually installing the update. We can look into this once I have the correct list of failed updates.

babx · Apr 20, 2016

I've uploaded a screenshot of all the updates failed/succesful since the 4th of april...there are 5 pages, hope you can read them easily

Thanks and thanks and have a nice day or afternoon or whatever it is :wave:
Barbara

LiquidTension said:
Excellent, thank you. :dsmile:

The referenced error code (0x8024200D) from earlier is usually resolved through manually installing the update. We can look into this once I have the correct list of failed updates.

LiquidTension · Apr 20, 2016

Hello,

Thank you for the screenshots, which indicate there are three failing updates (KB3004375, KB2698365 and KB3031432) currently as of posting.

Please download the standalone installer for KB3004375. Run the installer and follow the prompts. Let me know if the update installs.

If installation fails, please provide the following logs immediately after.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

babx · Apr 21, 2016

I installed KB3004375 and everything was fine
So I tried to install manually KB2698365 but get same error
I attach here cbs.log and windowsupdate.log
[h=1]Thankyou! :wave:[/h]

LiquidTension said:
Hello,

Thank you for the screenshots, which indicate there are three failing updates (KB3004375, KB2698365 and KB3031432) currently as of posting.

Please download the standalone installer for KB3004375. Run the installer and follow the prompts. Let me know if the update installs.

If installation fails, please provide the following logs immediately after.

C:\Windows\WindowsUpdate.log

C:\Windows\Logs\CBS\CBS.log

LiquidTension · Apr 21, 2016

Hello,

Please confirm you used the following link to install KB2698365.
Download Security Update for Windows 7 for x64-based Systems (KB2698365) from Official Microsoft Download Center

If not, please attempt installation of KB2698365 using the link above.

babx · Apr 21, 2016

the link was slightly different, I'm gonna try with this one and let you know ASAP
Thanks :smile9:

LiquidTension said:
Hello,

Please confirm you used the following link to install KB2698365.
Download Security Update for Windows 7 for x64-based Systems (KB2698365) from Official Microsoft Download Center

If not, please attempt installation of KB2698365 using the link above.

LiquidTension · Apr 21, 2016

Okay! :dsmile:

babx · May 1, 2016

LiquidTension said:
Okay! :dsmile:

Well now everything seems fine!
Sorry for the delay, I was away for work but I want to thank you immensely because you really solved the problem!
Have a nice sunday :rofl12::wave:

[SOLVED] Help with Windows Update error 800B0100

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